# 13cabs - Ride with no surge — Lock in the price & ride > Australia's leading taxi app for safe, efficient, and transparent rides. (iPhone/iPad app by 13CABS.) - Source: https://appshunter.io/ios/app/13cabs-ride-with-no-surge/id358640110 (this page in markdown: same URL + `.md`) - Developer: [13CABS](https://appshunter.io/developer/358640113) - Category: Travel, Lifestyle - Price: Free - Rating: 4.75/5 from 75,202 App Store ratings · 231 written reviews indexed - Age rating: 4+ - Requires: iOS 26.0 · 69 MB - Languages: American English - Released: 2010-03-03 - Data updated: 2026-08-28 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/13cabs-ride-with-no-surge/id358640110/reviews.md ## What is 13cabs? 13cabs - Australia’s #1 Taxi App - Safe. Reliable. Ready. Looking for a taxi app or cab booking app you can count on? Or rides that actually show up? 13cabs is Australia’s largest taxi network. Our nationwide fleet of professional drivers are ready to get you where you need to go. Safely. Smoothly. And on time. With Australia’s #1 cab booking app. 24/7 Booking + Flexible Payments Book anytime. Track your ride in real time. And pay your way - with all major card providers, Apple Pay, PayPal or Cabcharge. Easily book a taxi through the app in Melbourne, Sydney, Brisbane, Adelaide, Perth, Hobart, Canberra, the Gold Coast and more. No Surge Pricing. Ever. Transparent pricing means no surging or hidden fees. Even when trains are down or in the rain, prices stay the same. Our Fixed Price feature lets you lock in your fare upfront (available in select areas). Save Your Favourite Drivers. Prefer a familiar face? Save and request your favourite professional drivers with MyDriver. Personal, comfortable, consistent. A Ride for Every Need. Need an airport taxi, a rideshare alternative, or a cab for your group? 13cabs has you covered. Our nationwide fleet includes sedans, SUVs, MAXI-TAXIs for up to 11, wheelchair-accessible vehicles, luxury Silver Service rides, and dedicated airport transfers - all bookable in the app. Safety Built In. Every vehicle is fitted with security cameras and regularly inspected. Your personal info stays private. And our Australian-based support team is on call if you ever need a hand. Shareable. Trackable. Reliable. Live tracking gives you visibility from pickup to drop-off. Share your trip with friends or family, and contact your driver securely. Thanks to Passenger Connect, your phone number stays private. Pros. Not side hustlers. Drivers are trained, insured and background-checked. They know the roads - and the standards. With 13cabs, you’re riding with professionals, not gig workers. Pit Stops Welcome. Plan multi-stop journeys with up to 4 pick-ups and drop-offs - perfect for errands, carpools or nights out with mates. And yes, you can still lock in your Fixed Price. Quick Parcel Deliveries Need to deliver something fast? If it fits in a cab, we’ll deliver it for the price of a ride - with pick-ups often under 10 minutes. Quick. Reliable. Like a rideshare app for deliveries. Services for Life’s Curveballs Baby on board? Travelling with pets? Headed to a wedding? We’ve got a ride for that. Why Choose 13cabs? We put people, safety and experience first. No crowdsourcing. No surging. Just a safe, reliable taxi service, driven by pros. Book your next ride with ease. Download the 13cabs app today. ## Key features - No surge pricing - 24/7 booking and support - Diverse fleet options - Real-time ride tracking - Multiple payment methods - Fixed Price option - MyDriver feature ## What do users think of 13cabs? Overall sentiment: negative **Pros** - 🚀 Efficient service - 👍 Friendly and helpful drivers - 🚗 Clean and well-maintained vehicles - ⏱️ Punctual and on-time pickups **Cons** - 🐛 App crashes and freezes - 🤖 Poor customer support and automated responses - 🕰️ Long wait times for available drivers - 💰 Overpriced compared to competitors - 🗺️ Inaccurate GPS and location tracking **Commonly reported bugs** - Inability to sign in or create an account - Scheduled bookings not being honored - Incorrect fare calculations and charges - Drivers not showing up or cancelling trips **Most requested features** - Ability to use cab charge or other payment methods - Option to track driver location and estimated arrival time - Improved scheduling and booking functionality - Integration with other transportation apps ## Recent user reviews (10 of 231) All indexed reviews: https://appshunter.io/ios/app/13cabs-ride-with-no-surge/id358640110/reviews.md ### 5/5 — Great trip *2026-08-24, version 9.8.3* Wayne was on time and very friendly and safe driver who knows the area! Lovely kind man. ### 1/5 — Extremely late pick up *2026-08-19, version 9.8.3* Booking was made for 9am. Was picked up at 9:45 after a phone call to question why the app indicated the driver was 4 mins away at 9am, then dropped off. Very disappointed and have now created an Uber account. Driver that showed up was excellent ### 5/5 — Beautiful l *2026-08-15, version 9.8.3* Lovely with I had him for every drive ### 1/5 — Ads need to be optional / let us turn notifications off *2026-08-15, version 9.8.3* 13Cabs is a great service, but the ads that come through the app with annoying notifications make this a 1-star app for me. I’ll re-download it when I need it, but so long as ad aren’t optional, it’ll be a case of “download to use, then delete”. ### 5/5 — Taxi *2026-08-11, version 9.8.3* Always amazing so fast and so polite always recommend them! ### 4/5 — Helpful *2026-08-07, version 9.8.3* I had trouble with the app this morning, acknowledging my booking request, but then it picked it up with 10minutes to go and found a driver. My driver picked me up on time and I made my flight. ### 5/5 — Very efficient system *2026-08-07, version 9.8.3* Quite happy with the outstanding service provided. It would have been great to speak with a human which was a little frustrating for me. ### 1/5 — Doesn’t seem to work? *2026-08-02, version 9.8.2* Tried booking a taxi in Canberra, a capital city several hours in advance to go to the airport. A $100 fair and the app looked for 4 hours for a cab until I couldn’t wait any longer and then I just booked an uber and got one in 2 minutes. ### 1/5 — Sends marketing spam *2026-07-31, version 9.8.2* 1 star for wasting my time with marketing spam. I have notifications on so you can tell me when my cab is arriving, not for this. Do it again and I’ll just uninstall you 🤷‍♂️ ### 5/5 — The app is fantastic. Hope all apps are easy to use like this. *2026-07-29, version 9.8.2* The app is fantastic. Hope all apps are easy to use like this. I’ve booked lots of taxis using this app and the drivers are all amazing. Thank you. ## Frequently asked questions about 13cabs ### What does the 13cabs app do? The 13cabs app is Australia's leading taxi service, allowing users to book rides with a large fleet of professional drivers. It offers features like real-time tracking, multiple payment options including PayPal, and a commitment to safety and transparent pricing without surge charges. ### What are the key features of 13cabs? Key features include the absence of surge pricing, a diverse fleet (sedans, SUVs, MAXI-TAXIs, wheelchair-accessible vehicles), real-time ride tracking, the ability to save favorite drivers (MyDriver), and flexible payment options. It also supports multi-stop journeys and parcel deliveries. ### How much does it cost to use the 13cabs app? The app itself is free to download and use for booking rides. Fares are determined by the journey, with a transparent pricing model. A Fixed Price option is available in select locations, ensuring predictable costs without surge pricing. ### What kind of vehicles are available through 13cabs? 13cabs offers a wide range of vehicles to suit different needs. This includes standard sedans, larger SUVs, MAXI-TAXIs for groups, specialized wheelchair-accessible vehicles, and luxury Silver Service sedans for premium travel. Airport transfer services are also a specialty. ### Can I use 13cabs for more than just personal travel? Yes, 13cabs caters to various needs beyond personal travel. They offer efficient parcel delivery services, with quick pick-up times, and can accommodate special requests like Taxi for Pets or Baby Seat Taxis. They also provide transport for events such as weddings. ## Version history (last 5 releases) ### 9.8.3 — 2026-08-03 - You can now book your Swan Taxis via the 13cabs app - Bug fixes and performance improvements The 13cabs app is regularly updated so you receive a state of the art experience every time. Your feedback is important to us, please send any suggestions, issues or accolades to app.support@13cabs.com.au ### 9.8.2 — 2026-07-09 - You can now book your Swan Taxis via the 13cabs app - Bug fixes and performance improvements The 13cabs app is regularly updated so you receive a state of the art experience every time. Your feedback is important to us, please send any suggestions, issues or accolades to app.support@13cabs.com.au ### 9.8.1 — 2026-06-15 - You can now book your Swan Taxis via the 13cabs app - Bug fixes and performance improvements The 13cabs app is regularly updated so you receive a state of the art experience every time. Your feedback is important to us, please send any suggestions, issues or accolades to app.support@13cabs.com.au ### 9.8.0 — 2026-04-14 - You can now book your Swan Taxis via the 13cabs app - Bug fixes and performance improvements The 13cabs app is regularly updated so you receive a state of the art experience every time. Your feedback is important to us, please send any suggestions, issues or accolades to app.support@13cabs.com.au ### 9.7.119 — 2026-03-12 - You can now book your Swan Taxis via the 13cabs app - Bug fixes and performance improvements The 13cabs app is regularly updated so you receive a state of the art experience every time. Your feedback is important to us, please send any suggestions, issues or accolades to app.support@13cabs.com.au ## Apps similar to 13cabs | App | Rating | Price | Category | | --- | --- | --- | --- | | [Uber - Request a ride](https://appshunter.io/ios/app/uber-request-a-ride/id368677368) | 4.9 (16,693,165) | Free | Travel | | [inDrive. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*