Leave a Review Afterpay
-2 star.
three critiques: 1. I tend to make it so that my payments fall on paydays. no one is getting paid at five in the morning— have payments come out at more realistic times. ‘cause 5am is not realistic. 2. second critique goes in hand with the first— trying to charge another card attached to my account when the card attached to the order didn’t go through. you’re trying to charge a card at five in the morning— of course the card declined. there’s a reason the order was attached to the card it was attached to. please don’t try to charge a completely unrelated card. 3. better rewards/“gifts”. I make on-time— and most of the time— early payments on my installments often. afterpay can’t offer anything better than subscriptions and money off brands you’ve never heard of and have no interest in exploring? you should be getting discounts off brands users actually purchase from.
edit: removed one more star because autopay. there needs to be an option in the settings to turn this off INDEFINITELY. I had a payment due on Tuesday moved to Wednesday because Wednesday is the day I get paid and I wanted to pay with a different card associated with the order. well— afterpay beat me to it and charged the card I didn’t want to pay with. I shouldn’t have to remember to keep turning the toggle off every time I place an order. it would be a lot more helpful if the toggle was just in the overall app settings.Show lessjamiespamacct
The best to have
I love being part of Afterpay I’ve been with them almost a year now I believe . I had bought something on line and this popped up as a option for me to use so I tried it and was approved at first wasn’t a real big amount like $50 but I was very appriciated for that so I had used it and paid it off like couple or three times and than next thing I looked and it had went up to like $300 than $500 and so on so they really great about increasing ur credit balance and fast too you dnt have to wait 6 months or year to get a increase as long as u use them and pay good few times you’ll see it going up but if I do miss a payment u can loose all so make sure and stay up with them with a reminder even cause they are great to have no interested and before you realize it it’s paid off in full I have use in store purchase and that’s also great I just wish they had more of the in store they only have few that offer that right now but hoping they’ll get more stores to were u can use the in store options never have I had a problem with returns yet either taken care of and fast so of u get a chance to apply for this go for it you won’t regret it it’s the best thing ever I love it and will continue with them as long as they are there .. thanks Afterpay your very appreciated just get some more in store optionsShow lessThank u Ty u
Can’t get into my account
Forgot password and when I tried to send sms code to my phone nothing happened. I tried a few more times. Nothing was sent. Then I got a message saying I’ve tried too many times and can’t access my account. There is no way to get into my account now??? This is insane !fddfyugh
Orders stopped going through
This has happened to me like 3-4 times now. I place the order on the merchants website with Afterpay and the order processes on Afterpay however the order never actually places with the merchant. Afterpay still takes the funds and sets up payment plan for an order that was never placed. Beyond frustrating having to jump through hurdles with customer service and wait days trying to get a refund. Safe to say that I’m done with this app as soon as I’m done with my current payments.Show lessPerfectpainterm
Horrible
No customer service I received one response from them three days later saying they were escalating the issue and never heard back after countless attempts I returned an item I had bought and one more payment to make I received an email saying they had processed my refund for approx 7% of what I had already paid and I never even received thatShow lessTiawannabingo
Terrible
Accidentally missed a $12 payment and now my account is permanently banned from afterpay even though I payed it when I noticed. I contacted support and showed them everything they asked but they still refuse to open my account again. Terrible customer service.Y'all poop Barney people
Don’t waste your money
The app doesn’t always work and when it does, a lot of the time the orders don’t go through, however the payment is taken from your account anyways. When you contact Afterpay about this, they take days to contact you back and you have to fight with them to try and get your money back.
Warning, not always do they give the money back and if you do, it could take up to a month or more.
Additionally, there is an issue with double orders being placed and payments being taken.Show lessPamelaRDT
CODE WONT SEND🤬
Tried everything. Getting super irritated. Scr*w this app!Shortyboo90
The app does not work with my iPad
As soon as I open the app on my ipad a message pops up that takes over the whole screen about enabling notifications. There is no way to get rid of the notification and therefore you can’t use the app on the ipad. So annoying.Connymcriner
Can’t create an account
Pathetic app as it won’t let me create an account in Canada. Using email/phone number.
Tried multiple times but still the same result.Ssaaggaarr07
