Horrid Provider support!
This app was 50% why I even got my massage therapy liscense, yet when I signed up and went through all of the hard stuff, all of a sudden I’m locked out of my account, I was then contacted by a provider support professional who told me everything was alright and they were just having a bit of an issue on their side…….well nearly a year later and no one’s helped me nor reached out, Even when contacted Zeel help it was of zero help…… I really wish I could get some help, a number or something but providers have no one they can contact and or call.
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Good Experience as Professional Provider LMT
Thank to Zeel because for me is a great opportunity to improve my career as LMT and Healer . Know a day is very high cost as independent professionals for lease space and other cost , and whit zeel I can do the best version independently and and many time for me as single Mother . Thank you . I have beeb improved to customers services experience because at beginning was my fault. Thank you so much for opportunity
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Almost Perfect
As a provider, the app is a convenient way to get work notifications, communicate with Zeel whenever there’s an issue, and both add and block availability. The only thing I would wish to see improved is if an appointment has already been scheduled in the app, then request notifications that overlap with that time not be sent automatically, as that is less confusing when trying to respond to requests, only to see an appt has already been booked for that time.
Besides that, the app is excellent.
Besides that, the app is excellent.
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Massage Therapist
I have been happy with the recent updates to the app. My only issue is sometimes, based on my location and position, I can’t always check in due to network connection errors and will have to restart my phone. It can be glitchy sometimes and it seems I’m not starting the work on time but other than that, everything is good!
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A few tweaks would be great
There needs to be an option to decline an appt. If I can’t take it or don’t want it, I’d prefer not to get the subsequent notifications. Also, the option the message clients BEFORE accepting an appt in the event I’m not available at their requested time or day. The “alternate times” doesn’t help if I can’t get to them by the next day.
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Response from developer
We're sorry you're having difficulty with this issue. It's affecting a handful of providers and we're working to resolve it as quickly as possible. Thank you for letting us know.
My first appointment experience
My first experience with getting an actual client was very good! The app is easy to understand, and it was easy to walk through the process! It did take a long time to get approved to work for Zeel, and I wish the process were less cumbersome. I’m looking forward to working with many more satisfied clients!
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Partnering with Zeel
Partnership with Zeel has been exceptionally successful. The support from the team is unmatched and acquiring clients has been a great experience. I look forward to working together providing professional Massage Therapy services to clients!
Mobile therapy
I’ve been using this app for three months now. So far it is the busiest of any mobile booking app I’ve used. The rates are good. Customer service is great. And the clients are nice and professional. I’d recommend this app to mobile therapists
Amazing🤩
I have been using Zeel for several years in a couple different states and I love the ease and convenience it brings me! Great way to have flexibility and make extra money!!
App Improvements
I thoroughly enjoy tech-support, continually working to improve apps function that helps therapist to navigate quickly and effectively. Tech-support continues to listen to our concerns and modify based on our request. Ready for mire drop down options!
