Somebody Need To Fix Their App!!!
I can’t use it to check my balance or anything. I have removed and reinstalled three times and it does not work!!!
App glitches
I’d give it a 5 star only reason why it’s not is because it glitches and goes to broken bows screen so I always have to change it back several times... I do like how it shows your host name and your points... love how you can see your offers for free play food credit and some time gifts... anything you can do at Choctaw you can do through the app besides book a room using comps
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Horrible App
I have downloaded three times and spent half hour at rewards center with a supervisor who could not get me access. A waste of time for both of us. Choctaw Nation needs to invest in some IT professionals.
Doesn’t work
Can’t login. When I use the forgot password function it tells me I’m not registered. When I try to register, it tells me I’m already registered.
App crashes constantly
Really annoying. Also no way to see your freeplay offers. App crashes and randomly closes constantly.
Does not work
I have tried logging in and I keep getting the “cannot process at this time”. No one at the casino can help either. Why have an app that doesn’t work?!?
Doesn’t work
I can not get this to work after numerous attempts and updates. It asks for a pin and then tells me I put in the incorrect location.... what the hell does it want and how do I fix this?? I tried a zip code too and nope, still won’t work. I accidentally tapped one star but it doesn’t work AT ALL!
App doesn’t let me know of player bonus
This app is really useless. It doesn’t help you with how much bonus money you have. That is why I haven’t visited lately.
This app needs so much help!!
I’d give it a zero start if I could. First of all, my password didn’t work. And no one T the local property knew how to help me login. You are not able to update your contact info through the app if you move. Booking a room through this app is impossible as it will take you to their website. When you click on player details it just says in process also says that when you click on win and lost statement. There are no events or promotions under those sections. I honestly wonder what this app is good for..
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Choctaw Fix Your Faulty App!!!
I have downloaded 3 times and STILL receive the same error message “could not process user info at this time”! How extremely aggravating when you can only find out your player’s club perks (supposedly) through this app or by going directly to a Player’s Club Desk in person. Choctaw will no longer give that info over the phone. For many of us DFW “regular” gamblers, we decide which casino to visit based off of our player’s club rewards! Now, I have to drive an hour and a half just to find out what deals I have because your app is faulty and you won’t answer over the phone?!! Ridiculous! Maybe you guys should hire the folks that put together Winstar’s app, because I can sure log in on both their website and through their app with NO problems whatsoever! BTW I have imputed my card player’s number every which possible way, INCLUDING the right way (which is to omit the letters and beginning zeros) and it still will NOT process...grrr I’m going to Winstar!
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