Leave a Review Domino's Delivery Experience
Severely lacking
This app is helpful when it wants to be. At random, this application will either kick you off or just not let you sign in entirely. Other times, when you look at the tab that organizes your orders, your orders won’t show up for some reason. The times when it functions as intended it is an absolutely wonderful tool that I use every work day , but that drops off quite harshly when the app simply won’t LET you use it. It slows down my working efficiency and the rest of my coworkers. But hey, that’s none of corporates problem, huh?Show lessNigronious
Wow
Driver’s review.
Dominos made 4.3 billions dollars last year, yet they have no budget to hire real professionals to fix this ridiculously buggy app. I see negative reviews from over a year ago and nothing has changed. The app still crashes constantly, at least twice per shift I completely lose service, usually that happens right before I hit “complete a delivery”. I end up having to restart my phone when that happens.
Also, load times are just outrageous. There isn’t a single app on my phone right now that takes THAT LONG to start.
That’s just plain disrespectful to dominos customers and drivers.Show lessAsta373715
terrible experience
i used to use metro PCS for my phone service and the app was tolerable to a point. i started having problems where the app wouldn’t work if your service dropped below full bars for whatever reason so i switched to verizon with 5G and its even worse. the app will crash if you switch out of it at anything less than 4 bars of 5G service! terrible for when you’re taking multiple orders at once. please fix your app.Show lessSal Murphy
Not to shabby
It works fine as long as you press the money sign on the bottom row all the time to make things load and then you can just put your tips in there if it isn’t letting you “complete the order” so all around I find it very useful.Dolly D 21
Has glitches needs more improvements
A useful app when delivering orders but sometimes it would log me out by accident during my shift when im not ready to leave. Had others complain about how they cant use the app sometimes due to glitches when they press the little location icon that switches from this app to the gos app for example not connecting to which ever gps app to use to get the the house/apartments.Show lessHun127589
Big oof
Not comfortable with the fact this app requires you to constantly allow microphone access or else you can’t sign in at all. I don’t see why that has to be forced on me and that really is the number one reason I don’t use it anymore. I don’t trust Domino’s and the direction it’s going and I certainly am not going to give them full access to the microphone that is with me all day long.
Aside from that, this app is riddled with audio bugs and location tracking issues that make it hard to believe corporate is trying to force this down on us when it feels like it should be in alpha. Either way, I’ll never use it for as long as the app requires full microphone access to just sign in even if you never want to use the microphone for anything in the app. It is so sus. Domino’s is probably gathering everything you’re saying while you’re at work. People forget that Domino’s is a tech company behind closed doors.Show lessMorgan Germani
Login
There’s a lot of pros and cons to this app but today ima address my most recent problem, hoping someone can help! I can no longer login into the app. The apps is already on the newest app update, I just updated my iPhone iOS 14.4.1 update (I have iPhone XR) and I have already uninstalled and reinstalled the app, and have changed my password. Nothing works, it’s been like this for a week now.
I work 6days a wk n do 13+hr shifts. It’s annoying that I can’t use the app cause when I clock out my run it needs a manger override every time. It’s getting stupid at this point.Show lessa_reviewer_too
Needs a lot of work
Its very annoying that the drivers have to use the app now and it barely works. The app crashes, freezes up, doesn’t even load deliveries at times, and drains your battery very fast. I have days where I can’t even use the app at all because my deliveries won’t load. I’ve also had times where the built-in navigation for the app just sends me to completely wrong addresses when I try to route it directly from the app into my apple maps, which in turn wastes gas and puts unnecessary mileage and wear and tear on my car. Please fix this app. Its a big disappointment when the drivers are now forced to use an app that barely works yet the dominos customer app works perfectly every time. Its a slap in the face to be honest.Show lessCross29
Driver Functionality Awful
When it works it works OK. But if things are busy in your delivery area like they probably are, expect glitches or the inability to connect to PULSE at all.
What’s worse, the app is so poorly coded, that when it doesn’t work...which is a frequent amount of weekend shifts...the app thinks that it needs to take control of all Bluetooth audio. It’s lovely to be trying to find a delivery only to have the app shut off the radio because it’s trying to make a call that doesn’t exist.
And then of course you have to force quit the app, and your location doesn’t update so you miss out on your next delivery because the store thinks you’re still far away.... rinse and repeat for 8 hours.Show lesslampylamp
Bug and speed issues
This app is so slow it hurts sometimes. I always wait for a good 2 minutes for it to log in, and the whole time I’m wondering if it’s going to even work. There’s so many times when I press something and the app freezes and logs me out. I then can’t log in for a good 30 minutes. There’s times when it doesn’t show the orders, and it doesn’t update my tips. Sometimes I’m logged in, but not directly on the app, and I get a notification saying, “driver app has stopped tracking your location” and I automatically know it logged me out. This happens at LEAST once or twice a shift. Sometimes I can’t log in the entire time I’m working. I really wanted to put like half a star, but it wouldn’t let me.Show lessFucdwsxfhr
