Orangetheory Fitness User Reviews

Orangetheory Fitness
Orangetheory Fitness
Ultimate Fitness Group Limited Liability Company

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  • New personal Max heart rate infuriating

    Orangetheory created their own algorithm to establish a personal max heart rate for members. Unfortunately it is not accurate by any means. Members are voicing major issues via FB, Reddit, to coaches, staff and App support to receive no acknowledgment or change. It seems ridiculous and disappointing to see members who truly love the workout are considering quitting because of the random changes. Members voicing concern over why OTF is trying to establish a new data point that already has medical standards available Fox, Gulati, Tanaka. The changes are impacting members by inability to achieve splats based on excessively high MHR…(mine currently set at 213 for a 60 yr old female). Or reducing MHR and increasing splats artificially. Numerous members asking for help to address the validity and make adjustments. In addition it would be helpful to have better understanding of how the system operates and communicate to coaches and staff who are supporting us every day.
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  • Never felt so excited

    I haven’t worked out for years but OT has allowed me get back into working out and always feel excited as everyday is a new challenge and the surprise and onscreen monitor measurement keeps me pushing. Very encouraging coach at OT altrincham. 👍⭐️⭐️⭐️⭐️⭐️
  • OT APP

    Orange theory can be a great exercise program (however, some of the trainers can be snobs, comment below for story) and the app works great! However, I have some issue with the $12 late fee if you need to miss a class. It seems like a money grab and they will come to you about all the reasons they do it (ex. “well, it wastes our time if no one shows up, and we lose money”); but that’s just not true because I’m paying almost $200 monthly (like most of the clients). At least give us an allotted miss 1 class per month without a fee. These people need to be more flexible about the appointments because their corporation card is showing.
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  • Motivation and fun

    I become motivated when I started doing 1 hour session. Even though we all have different stages of fitness, I don’t feel lost. I feel more want to reach my goal.
  • Outdated app that doesn’t sync with workouts.

    The basic functionality works to schedule a class. Here are the main issues with the app.
    1. If you give access to apple health it inserts the weight you configured from months ago. I use a smart scale that syncs my actual weight each day. I had to remove permission and delete all the orange Theory data from apple health to fix it. Even though the app could read the weight it never updated it based on the apple health info.
    2. The app opens to the base view which is useless. Open to classes so I can see what I have booked.
    3. The app doesn’t sync with classes. If there is a 500m benchmark planned for that day it doesn’t tell or show your current PR. You have to dig through the menu to find it manually. Even if you do PR it doesn’t give any notification. There is nothing when booking to show when special classes like when PRs are planned. You have to go to the social media to figure it out.
    4. The app support in the app is useless. I submitted a ticket for the app health issue. Got an email 3 days later it got closed because they sent a message on the first day. I didn’t get an email or any notification on the app they wanted a screenshot of my apple health. I have to create some custom login on some random site to open the ticket again.
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  • Orangetheory Derby

    I have never enjoyed going to the gym until I went for a trial at Orange Theory, now over 2 years later I still enjoy the challenge of every class. The team at Orangetheory Derby are welcoming and friendly and the other members encourage you throughout the session so even on a bad day you can get through the class.
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  • Game changer for every fitness level

    I am a very big woman and my level of fitness is non existent. I love Orange Theory the coaches are amazing and interact with all members, there is a lot of space inside the gym, the music motivates you more and makes it fun and the fans do an amazing job at keeping it cool. To be honest you will be sore but it is a great sore the first week I couldn’t move for about 4 days but in my 2nd week I have gone 2x times during the week and plan on a weekend class and I am starting to feel pumped not as sore and excited. I can not wait to start seeing results but am already feeling them on the inside.
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  • The best!

    Loving every minute of Orangetheory. It’s a great way to start everyday!
  • Fantastic all round

    Love the coaches and classes. It has the perfect balance of individual drive and group motivation. Coaches are great at encouraging you to push yourself to achieve your goals. Also the admin team are warm and inviting, they make everything feels so effortless for them as them help you get started and familiarize yourself with the programs and system. Highly recommend OT!
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  • Great for maintaining fitness/getting fit

    As someone who has played sports their entire life I’d say OT is more so made for people who don’t have a lot of experience working out or doing high levels of activity. Despite this, if you ask the instructor for tips or ideas to change things up to make exercises harder it can still be challenging. I really like it because I try to push myself every time I go and sometimes it’s more about the mental effort than the actual physical hurdles (especially after working on weekdays). The coaches are really nice and encouraging to everyone no matter the level! I’d recommend giving it a shot if you’re questioning whether to join 🤷🏻‍♀️
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