Costway User Reviews

Costway
Costway
COSTWAY.COM, INC

Top reviews

Trustworthy Quality and Service

During the purchase process questions were answered patiently,  helped me make up my mind. It turns out I made the right choice. The quality of the product is excellent and exceeded my expectations for the price.

Response from developer

Thank you for choosing to use our APP and taking the time to share your experience with us! We're thrilled to hear that our team worker or customer service was able to provide you with a positive experience. Making sure our customers feel valued and heard is our top priority, and we're honored to have had the opportunity to assist you. At Costway, we're committed to continually improving and evolving our customer service to meet the changing needs of our customers. We're excited to bring more diverse and innovative solutions to our customers, so you can always count on us to deliver the best possible service. Thank you for your support, and we look forward to serving you again in the future.

Costway does a good job!

Nowadays many furniture shopping apps have been developed, but no one can compare with costway. Not only because of the high-quality products, but also because of its outstanding after-sales and delivery service.

Response from developer

Thank you for choosing to use our APP and taking the time to share your experience with us! We're thrilled to hear that our product's quality or customer service can provide you with a positive experience. Making sure our customers feel valued and heard is our top priority, and we're honored to have had the opportunity to assist you. At Costway, we're committed to continually improving and evolving our customer service to meet the changing needs of our customers. We're excited to bring more diverse and innovative solutions to our customers, so you can always count on us to deliver the best possible service. Thank you for your support, and we look forward to serving you again in the future.

Customer Service is key

After ordering a fence, I was concerned that I was "out of luck". When I opened the box and noticed 2 of the small pieces were broken. I sent an email to Costway and I received results within a couple of days, that parts is putting on my fence now. Thank you!

Response from developer

Thank you for choosing to use our APP and taking the time to share your experience with us! We're thrilled to hear that our team worker or customer service was able to provide you with a positive experience. Making sure our customers feel valued and heard is our top priority, and we're honored to have had the opportunity to assist you. At Costway, we're committed to continually improving and evolving our customer service to meet the changing needs of our customers. We're excited to bring more diverse and innovative solutions to our customers, so you can always count on us to deliver the best possible service. Thank you for your support, and we look forward to serving you again in the future.

Great 20' Movie Screen!

20' Movie Screen was delivered and a breeze to set up. Good looking and durable. Watched a movie on it with the family the 1st night and really enjoyed the size! It was like being at the drive-in movie theater. I love costway. Orders are shipped quickly and have great customer service. Looking forward to our next costway item!
Show less

Response from developer

Thank you for choosing to use our APP and taking the time to share your experience with us! We're thrilled to hear that our product's quality or customer service can provide you with a positive experience. Making sure our customers feel valued and heard is our top priority, and we're honored to have had the opportunity to assist you. At Costway, we're committed to continually improving and evolving our customer service to meet the changing needs of our customers. We're excited to bring more diverse and innovative solutions to our customers, so you can always count on us to deliver the best possible service. Thank you for your support, and we look forward to serving you again in the future.

Decent furniture, scammy ads

Bought a sectional from Home Depot. Looks and works great; will see how it holds up. This review is basically for the app itself. With my order, I received a ticket instructing me how to enter cashback sweepstakes. However, like other reviewers have mentioned, even after putting in the order number and accepting the terms of service, the only spinning wheel I get is a loading one. I never actually get a chance to spend the prize wheel cause the app gets stuck. Now they have my info. Scammy ad or faulty app; take your pick. And reinstalling the app doesn’t help.
Show less

Response from developer

Thank you for providing us with your valuable feedback regarding upgrading our APP. Your input is greatly appreciated, and we take all comments and suggestions seriously. We will carefully review your proposal and take the necessary steps to make improvements to our APP as soon as possible. At Costway, we place a high value on our customer's opinions, and we strive to create the best possible user experience for everyone. Your feedback encourages us to continue to innovate and improve our products and services, and we are grateful for your support. Thank you again for taking the time to provide us with your feedback, and please don't hesitate to contact us at service@costway.com if you have any further suggestions or concerns. We are always here and eager to help you.

There was a problem but it was solved

The user experience on the app is satisfactory, with an easy-to-use interface that makes it easy to find and order furniture items. However, the after-sale experience could be improved. I had some issues with one of the items I ordered, and the customer service team seems to need lots of time to respond, which was frustrating. But finally, the issue has been fixed.
Overall, my experience with the Costway app was mixed. While the selection of furniture is good, the after-sale experience could be better. If you're looking for affordable furniture, Costway is worth checking out, but be prepared to be patient if you encounter any issues.
Show less

Response from developer

Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our service and appreciate your feedback. As a way of saying thank you, we're excited to offer exclusive benefits to all our customers. We're committed to providing even more value with exciting new content, benefits, and events designed to make shopping with us even more joyful. Thank you for choosing Costway!

Highly recommend

Their furniture selection is extensive and offers a variety of styles to choose from, making it easy to find something that fits your taste and budget. I've been impressed with the furniture items available, the user experience, and the quality of their after-sale service. If you're in the market for furniture, I highly recommend giving the Costway app a try.
Show less

Nice app

The collection of furniture is good, they have various styles, colors, and materials to choose from, which makes it easy for me to find what I need.
The user experience on the app is good, with an intuitive interface that's easy to navigate. I found the checkout process to be smooth, and delivery times were reasonable. The furniture arrived in good condition, and the quality was satisfactory.
Show less

Value for money

I recently downloaded the Costway app and it's been great so far. The app is very intuitive and easy to use, allowing me to quickly browse through their selection of furniture. The search feature is also very useful and I can easily find exactly what I'm looking for. Prices are competitive and there are great discounts available. Delivery is quick and customer service is excellent. I highly recommend Costway if you're looking for value-for-money furniture shopping!
Show less

Good, especially outdoor chair sets

I recently used the Costway app to purchase some outdoor furniture and I was impressed with the experience. The selection of furniture is extensive. I was specifically interested in the outdoor chair set items, and I found that Costway had a great selection of styles and colors to choose from.

The chairs arrived quickly and in excellent condition. I was also impressed with the customer service when I had a question about my order. The representative was friendly, and answer my question quickly and efficiently.

Overall, I would recommend the Costway app to anyone looking to purchase furniture online. The outdoor chair set items in particular were a great value for the price.
Show less

Alternatives to Costway