Fun, practical, and reasonably priced
Scooters are fun to ride and the app is very intuitive. Looking forward to seeing more of these scooters — it’s great to have an viable, alternative form of transportation.
Response from developer
Thanks flp. Really appreciate the support for what we're trying to do. Cities are too congested and too polluted, and we hope to do our part in easing some of that. Cheers, Jack, The Beam Team
Good Service
It’s a really good service. The map could use a little work... needs more landmarks or something to orientate you. There’s nothing to indicate which direction the scooter that’s only a block away is. Adding north or a direction cone or something would be nice. Once you find a scooter it’s an awesome and fun way to get around town
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Response from developer
Hi H. Thanks so much for the feedback. You'll be glad to hear that a lot has changed since you wrote your review with a fully rebooted mapping technology and much more accurate location tracking. Give us another go if you have a chance and I think you'll be pleasantly surprised. Cheers, Dan, The Beam Team
Dumbest app ever
Signed up easy, got around OK, then app failed to end trip... took 5mins to finally end. This happened several times and I was billed excessively in two cases by an extra half hour each time! App then wouldn’t find ride. Was stuck in a trip with 0:00 time showing. Nothing could get it out of this state except for hitting logout. Big mistake! Why? Because it’s IMPOSSIBLE to log back in. You can only sign up as a new user again with different credentials which I couldn’t be Fd to do by that stage so walked off. App service requests disappear into the ether. Three days of attempted scootering with varied success. Sort your selves out before you release this stuff... another agile development story no doubt. Users are not your bug testers!
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Response from developer
We're really sorry your experience with Beam wasn't as good as we'd want it to be. Please email us on pleasemakeusbetter@ridebeam.com and we'll try our best to make it up to you.
