Home by ShowingTime User Reviews

Home by ShowingTime

ShowingTime.com, LLC

Lifestyle

Reviews Summary

Positive highlights

🔍

This app hasHelps keep track of all showing requests and appointments in one place

🗓️

This app hasAllows sellers to easily confirm, decline, or reschedule showing requests

💬

This app hasProvides a way for buyers' agents to leave feedback after showings

🌍

This app hasConvenient for out-of-town sellers to manage showings remotely

⏱️

This app hasSends instant notifications about showing requests

🚀

This app hasStreamlines the scheduling process, saving time for both sellers and agents

Negative highlights

⏰

This app hasLacks the ability for sellers to block off certain times of day for showings

🕰️

This app hasIssues with delayed or missing notifications about showing requests

🤔

This app hasConfusing or non-intuitive user interface, especially for less tech-savvy users

🔒

This app hasFrequent log-out issues, requiring users to constantly re-login

📋

This app hasLack of a calendar view to easily see all scheduled showings

🗣️

This app hasNo way for sellers to provide feedback or ratings on buyers' agents

🚫

This app hasInability to propose alternative showing times, leading to missed opportunities

Top reviews

Most RecentHighest RatedLowest Rated

No calendar view?

I find it very hard to believe there’s no calendar view of showing appointments… you really expect me to look at a list of “activities”?? Come on, you already have the info to do this!

You do realize some homes are owner occupied so this would be extremely helpful to keep track of when to be out of the house… instead I have to make my own calendar entries for each visit. So basically all this is good for is to accept showing requests.

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aqsw123

2 years ago

Home sale appointments made easy

I love this app. Everything at your fingertips. Know exactly when the realtor is coming with a potential buyer. As a seller you have full control on the dashboard providing the ability to confirm, deny or reschedule. I love it. This is truly a simple way of managing viewings by potential buyers

CindyJo60

2 years ago

Helped us sell our home faster!

This app is so amazing for coordinating scheduling and tracking all of our home showing requests and helped us determine the best candidates and settle on the best offer we love the app and will use again in the future!

FamilyGuy556

2 years ago

Great App!

This is a great App, makes everything a lot easier! Really love it!

PJS 2000

2 years ago

We should see who the booking agent is.

It works well but it’s very far from perfect. We found it frustrating that people book 30 min and end up staying an hour so your agent has to fix it. It should be up to the homeowner to be able to block times or make sure times reflect what is going on. So if you see everyone books half hour but need 1 you can make sure that’s only what’s available. It’s an issue if you’re home and need to leave. Your agent has to be on top of the times.
*** Also it would be very helpful to see who the agent who comes is, like before you had their card now you don’t even know who is coming! That is the most important missing part. **

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bbuigh

3 years ago

Response from developer

Hi, We are sorry for the frustration. Your agent can configure appointments to automatically display the Buyer's Agent contact information. We are tracking the idea to provide owners with ways to block times they know do not work, but in the meantime, your agent can add both minimum and maximum appointment lengths. They can also provide instructions for agents to help make the process easier on both sides. Please contact us if you have any questions. Sincerely, ShowingTime Technical Support tickets@showingtimehelp.uservoice.com (800) 379-0057

Would be great if agents knew how to use it

We are selling our home and our agent arranged for all showing appointments to go through this app. I actually love the app. When it works, it makes keeping up with showings so much easier. Instead of multiple calls, texts, and emails, it is all in one place.

The key is when it works. Apparently, agents do not know how to use it and have trouble with it. In a span of just three days, two agents have scheduled a different time and day than they told their buyers/thought they had appointments. We have had two families and two agents show up at our home for showings when we are home and not expecting any showings.

For example, we accepted an appointment for Friday at 7pm. That was all confirmed through the app. We had no appointments on Wednesday. But, as our family was home eating dinner, the agent and their buyers let themselves into our home. The agent insisted he had a confirmed appointment - he used the app wrong and had entered Friday instead of Wednesday.

If agents do not know how to use it, the value is lost and can cause a lot of problems. As much as I like the app over multiple phone calls, emails, and texts, in the case of our two incidents, the old fashioned way wouldn’t have caused any misunderstandings.

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GreekWife1973

3 years ago

Response from developer

Hi, We are sorry for the frustration. Please contact us. We would like to see if we can offer any assistance to these agents. Sincerely, ShowingTime Technical Support tickets@showingtimehelp.uservoice.com (800) 379-0057

Easy way to keep track!

Love this app, as we had many appointments in a day. Easy to communicate as a seller with buyer agent and leave notes. The only thing I wish is that there was a calendar to see all appointments at once. Also wish buyer agents would use the feature to let us know when they finished early as waiting to get back in house.

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MaxFCS

3 years ago

Freezes

This app keeps freezing when use with iPad Pro

FloII

3 years ago

Response from developer

Hi, We are sorry for the frustration. Our team of experts is available to help get your issue resolved. In some cases, a device update or setting change may be needed. Please contact us. Sincerely, ShowingTime Technical Support tickets@showingtimehelp.uservoice.com (800) 379-0057

Your app doesn’t work

Every time I tap link I was sent to confirm my home showing, I just get the “wait” wheel churning infinitely. I was sent link likely by my realtor. I tapped on iPhone and was given choice to open either on Safari or the app. I downloaded app, and made user account since I never used before, linked my email, and then infinite “wait” wheel. Whe I don’t tap on the link, and open the app separately, it shows no showing time confirmation at all. When I remove the app, and tap the link and show on Safari, works immediately. Fix your app.

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Upstakes

3 years ago

More customizability for the seller

The app is helpful for scheduling showings of my home. However, especially post Covid, with more and more people working from home, there needs to be a way for the seller to block out times when the home is not available for showings. I work from home and I take appointments with my clients in my home. Having to contact my agent every time I have an appointment with a client to let her know to block that time for showings is super annoying. There needs to be a way for me to block out periods of time in a calendar in the app when the home is not available for showings. I have seen multiple requests for this feature in the reviews of this app, yet nothing has been done to make this happen. Hopefully my home sells quickly so that I don’t have to continue to deal with this needless frustration.

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sgvaughan

3 years ago

Response from developer

Hi, I am sorry for the frustration. We recommend that owners speak with their agents to determine times when the property cannot be shown so that an agent's expertise is available. Certain areas may benefit from showings at certain times. Other areas may see increased buyer availability at other times. Agents provide insight that leads to an informed choice. We are tracking the idea and ability for owners to determine the listing's availability. Some markets often require agents to take additional steps when a listing is unavailable. We are investigating the rules and regulations of different markets, agents, and owners to determine the best method to get this accomplished. Please let us know if you have any questions. Sincerely, ShowingTime Technical Support tickets@showingtimehelp.uservoice.com (800) 379-0057