Steer Clear® User Reviews

Steer Clear®
Steer Clear®
State Farm Mutual Automobile Insurance Company

Reviews Summary

Top reviews

App accuracy

We had this app on my phone and on my passengers phone a app by State Farm. The other showed 100% on all the same categories while this one showed 90-95%. I have yet to get a 100% on this app. Maybe it’s just not possible, or there is something wrong with my phone or app. Give it a try. Maybe it will work for you. The lessons are great. The videos very informative also. I would have given it 5 stars, except the discrepancy in the grading.
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This app needs work and serious updating

The app need some serious modifying. It is completely inaccurate the majority of the time. It scores your braking, cornering, and acceleration completely different every time you drive in spite of the fact that you drive the same way or better each trip.
In my opinion, if you’ve got your permit, drove with a licensed adult for a year, completed Drivers Ed, and obtained your state drivers license you should not have to compete a 5 hour driving log to get this certificate. You should simply answer the questions in the 5 sections and then get the discount. My son did all the above steps and yet we had to wait until he got 5 hours worth of driving logged to get a certificate which we then had to make a trip back to the insurance office to turn in, just to get the discount on his premiums.
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Hated the Inaccuracy

At first, I thought it was going to be no big deal, if this is all I needed to do just to save a few bucks, might as well do it. However, it became a hassle because you have to go into the app every time you start to drive. I wish it could just tell when I'm on the road or be associated with the drive safe and save the device. Then, it would get frustrating when I knew I did everything well on the road and it would either stop recording, It would tell me I would break too hard, or there was phone movement. Again, I am grateful this saves me money per month, but I didn't appreciate how inaccurate it was every time.
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Wasn’t even driving

After I had gotten home from work and was finally getting into bed, I realized that I had forgotten to turn my drive off. I had 51!!! trip alerts...and only one of them was from while I was actually driving. Because I had forgotten to turn my drive off, the app was giving me trip alerts constantly just from the walking around the parking lot and my apartment. This app is so poorly executed that is said I was making hard brakes, sharp turns, and rapid accelerations just from walking within maybe a 3000 ft radius.
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Amazing app but rating your driving needs some updates

Been using the app non stop lately. Works perfectly and teaches allot to new drivers. Just dont take its driver rating to heart because its only as accurate as ur phone and gps signal. Personally had a dmv driver in my car for a scoring to see how this app compares. I drove perfectly with the instructor giving me a 100 but the app only gave it a 90 :/, if you hit any form of traffic it also throws off the rating from what i could tell. So if u want the perfectionist medal dont attempt to get it anytime during traffic hours. Its still a perfect app that i would recommend to anyone.
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Two Stars

The app does not understand the circumstances of the road, which I understand can be difficult to gage with an electronic device, however it frustrates new drivers who have to (for example) break hard when someone else suddenly slams on the breaks. The app takes points off even though it was what the student had to do. This gives the students a lower grade which then does not give them a better chance at an insurance discount.
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Way too sensitive

I’m a 15 year old and I got this app to save money on car insurance when I get my license. Everyone I know says I’m a great driver. I haven’t even driven more than an hour and my overall score is already 63%. All of it due to “fast” accelerations. I got 22 fast acceleration badges before I even traveled a mile. Three of them were within a span of 150 feet. It’s a good idea but in order to receive even close to a 100% on braking and acceleration, you have to be barely touching the pedals at all. Which is more dangerous than safe.
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Unnecessary time limit

At first when driving my mom had just started longer trips and soon realized that the time spent v.s the tracker were COMPLETELY different. Later we found out this is due to a limit the app sets for 30 minutes... so I was only getting a 4th of the time I had driven. Also be aware that you must keep your phone in a stable place otherwise it won’t score your driving. Overall the set up of the app is practical and easy to manage, just extremely touchy. On certain drives where I feel like I’ve done better than previous trips I will often have a much lower percentage, so I personally didn’t think it reflected how well I drive all too accurately but that could also just be me. Majority of my complaints aren’t anything too bad but extremely aggravating I would still recommend it to other people but I would’ve preferred a somewhat repetitive notice reminding drivers.
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Not completely accurate

There are many occasion that we have to tap break because of other cars change lanes abruptly while we are at full speed. As a result, the program will score it as bad braking, or turning. This app should account all of those unexpected events into account, but I think it is really difficult to do that.
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Good idea, very poor execution.

I’ve been told by many people that I am one of the safest drivers they know. I was taught by my mother who has never had any sort of traffic incident on her record in her 33 years of driving. This app is a wonderful idea to ensure people are driving safely, but it is not executed well at all. The app is much too sensitive. To get anywhere near 100% on acceleration and braking scores, you have to drive like you’re afraid of the pedals. To “safely” accelerate, you have to pull off so slow that people are coming through the back window! To “safely” brake, you have to start braking WAY too early, and it just makes the people behind you mad. I’m convinced that this app isn’t to make me a safer driver; this is an app to make me a danger to those around me and to myself. State Farm I hope you really read this. Driving slower than the rest of traffic isn’t safe. I tested this app driving normally, and it gave me a 50% driving score. This is intriguing because on my Drive Safe and Save app, which is also owned by State Farm, that same drive was rated at 5 stars. Perfect score. It’s also annoying and tedious that I have to manually start and stop drives in the Steer Clear app when I don’t for Drive Safe and Save.
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Response from developer

Hello, Thank you for your feedback. We are aware of some of the concerns you have mentioned and we are currently looking to enhance the driving feedback experience for Steer Clear. Since we utilize the mobile device only to score trips we are somewhat limited with how we score. Drive Safe and Save utilizes a beacon and scores trips based off of driving speeds which we do not consider when scoring. We are evaluating new technologies to get more accurate readings for scores in the future while still only utilizing the mobile device for the best experience.

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