La Trobe Direct User Reviews

La Trobe Direct
La Trobe Direct
La Trobe Financial Services Pty Limited

Top reviews

Shocking

The old version wasn’t as problematic. The new version randomly locks me out of my account & tells me to ring help desk. I constantly have to delete the app & reload it. Bring the old version back! Nothing good about this version!

Updated to the new version and getting an error message.

Why isn’t this working - it’s just new and giving error messages - ridiculous

5/4/23 - now says login details are incorrect and only works if you delete and reinstall for one login ☹️

Ugly

One of the ugliest apps I have ever used. Makes me question how professional La Trobe is. Surely they could invest some of their profits into developing a decent app.

App Download

The app doesn't embed onto phone to open the app you need to open from within App Store.

Just terrible

This app is too clunky, and not user friendly at all. On a regular basis, it just won’t accept my login credentials, then locks me out. Then I would resort to logging in online, however, I would be locked out of the system.
Next step, I need to call Latrobe F in the morning to unlock/reset the system.
And yes, time for a significant overhaul.
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App seriously needs to be updated

For a company that is supposed to be up there in winning awards each year you certainly need to update this app. It is seriously out of date.

App looks like it’s from 2009

App is really dated. Please add FaceID

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