# 1440 Mobile — Customer Engagement App

> Mobile customer engagement and Salesforce integration for business communication. (iPhone/iPad app by 1440 LLC.)

- Source: https://appshunter.io/ios/app/1440-mobile/id6468288380 (this page in markdown: same URL + `.md`)
- Developer: [1440 LLC](https://appshunter.io/developer/1702897895)
- Category: Business
- Price: Free
- Rating: 4.08/5 from 12 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.6 · 76 MB
- Languages: English
- Released: 2023-11-28
- Data updated: 2026-06-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/1440-mobile/id6468288380/reviews.md

## What is 1440 Mobile?

Elevate Customer Engagement:
The 1440 Mobile App is your go-to solution for mobile employees seeking efficient customer interactions. Engage with customers across SMS, WhatsApp, Chat, and more, securely and conveniently.

Rich Salesforce Integration:
Unlock the full potential of Salesforce with our rich integration. Access licensed Salesforce capabilities, Omni-channel routing, and CRM data right from your mobile device. Set your status and enjoy powerful routing and capacity management features.

Streamlined Conversations:
Manage customer engagement effortlessly from a unified home screen. Access SMS, WhatsApp, Chat, and other digital channels all in one place. Our app seamlessly integrates with Salesforce and extends to Google, Facebook, Instagram, TikTok, and X.

AI-Powered Efficiency:
Save time and provide quick responses with AI-generated reply recommendations, analyzing conversation history to keep interactions smooth, even in noisy environments.

Customer-Centric Messaging:
Customers use their preferred messaging apps, no downloads required. Receive new message notifications and stay connected, even on the lock screen.

Salesforce Productivity Tools:
Enhance conversations with Salesforce Knowledge, Quick Text, and deep linking. Share images, videos, files, and more to provide consistent and accurate information.

Team Collaboration:
Integrate with Salesforce Omni to see who's available for assistance in real time. Support collaboration among teams, even in large facilities.

Join the Mobile Revolution:
Elevate your customer conversations with the 1440 Mobile App. Revolutionize the way you engage with customers on the go.

## Key features

- Unified communication channels
- Salesforce integration
- AI-powered reply recommendations
- CRM data access
- Team collaboration tools
- Customer-centric messaging

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/1440-mobile/id6468288380/reviews.md

### 1/5 — Why

*2024-08-23*

Why do I have to provide personal info to get news? Deleted.

## Frequently asked questions about 1440 Mobile

### What is 1440 Mobile?

1440 Mobile is a business application designed to enhance customer engagement for mobile employees. It integrates various communication channels and provides deep Salesforce functionality.

### Does 1440 Mobile have ads?

No, 1440 Mobile does not contain advertisements. The app is free to download and use without any ad interruptions.

### What devices support 1440 Mobile?

1440 Mobile is available for both iPhone and iPad devices, offering a seamless experience across Apple's mobile ecosystem.

### How often is 1440 Mobile updated?

The latest version of 1440 Mobile is 2.3.1, last updated on September 20, 2025. Updates are released to improve functionality and add new features.

### What is the age rating for 1440 Mobile?

1440 Mobile has an age rating of 4+, making it suitable for a wide range of users.

### Can I use 1440 Mobile offline?

The description does not specify offline functionality. However, as a customer engagement and Salesforce integration app, it likely requires an internet connection for real-time communication and data access.

### How does 1440 Mobile integrate with Salesforce?

1440 Mobile offers rich integration with Salesforce, providing access to licensed Salesforce capabilities, Omni-channel routing, and CRM data directly from the mobile device.

### What are the benefits of using 1440 Mobile for customer engagement?

Users can engage with customers across multiple channels like SMS, WhatsApp, and chat from a unified interface. AI-powered reply recommendations and Salesforce productivity tools further streamline interactions.

## Version history (last 5 releases)

### 2.3.1 — 2025-09-20

- Enhanced contacts list
- Bug fixes

### 2.3.0 — 2025-03-14

What’s New:
- User Profile Image now displays
- Quick Action Parameter Passing
- Omni Presence Status Change Speed Improvements
- Security Improvements
- Prevent different Agents from starting multiple conversations with the same Customer

Fixes:
- Accepting Push Notification for New Work results in extra Notification after force close
- No Push Notifications after receiving images after force close
- User is not notified and must restart app manually to see new work and messages after coming back online when app was previously force closed
- Active and Inactive Conversation Lists display incorrect Name when same Contact assigned to multiple MessagingEndUser
- New work that revisits prior MessagingEndUser phones cannot be accepted via Push Notification

Known Issues:
- Quickly tapping Accept/Decline on New Work Push Notification may result in intermittent ‘1440 isn’t responding’ modal
- Scrolling down with multiple images is jumpy/skippy. The view will jump ahead to recent images.
- Tapping stale push notification then backing out to Conversation List View displays unread indicator
- First reply from customer for Agent Initiated Message displays Accept/Decline options
- No image preview when multiple images are received
- Searching for Knowledge Articles past the first page returns no results
- Apple Business Messages show unread indicator when received message has been read

### 1.11.0 — 2024-11-10

Get ready to supercharge your customer engagement experience with exciting new features in this update:

- Enhanced Omni Routing
   Streamline your customer journey like never before. Salesforce Enhanced Omni Routing now intelligently directs conversations to the right team member every time, boosting response efficiency and enhancing customer satisfaction.

- Status-Based Routing.  
   Deliver faster, more reliable messaging with status-based routing. Now, route customer inquiries based on specific statuses and retain ownership of conversations even in areas with poor Internet connectivity to ensure they reach the perfect team member or workflow tailored to their needs.

- Custom Actions
  Take control with Custom Actions! Create powerful custom buttons to trigger Salesforce flows or open your own web content directly within the app. This flexibility means you can now drive productivity and efficiency with workflows unique to your business.

- Demo Mode
  Curious to explore the app without logging into a Salesforce instance? Now you can! Demo Mode offers a full-featured preview so you can experience the app’s benefits with ease before committing.

- WhatsApp Outbound Templates
   Proactively engage customers with outbound templates for WhatsApp! Instantly send message templates from your mobile device for efficient, consistent communication that’s ready to go with just a tap.

- New Language Support
   Connecting with customers worldwide is easier than ever. We now support six languages—English, Spanish, French, German, Italian, and Portuguese—making it even simpler to deliver a localized and impactful customer experience.

Each feature has been thoughtfully crafted to bring you closer to your customers, increase your team’s efficiency, and provide a seamless experience across every interaction. Update now and experience the difference!

### 1.8.0 — 2024-05-04

All Channels
- Full screen image viewing and saving after single tap
- Active and Inactive Conversation Lists reflect AgentWork Status
- Agent, Contact, and End User avatar logic improvements
- Styling improvements in Dark Mode

SMS:
- Outgoing Conversation with no customer response and logout will display after login

WhatsApp:
- Captions attached to images now received

Bug Fix:
- Swiping to dismiss message no longer closes a conversation

### 1.7.0 — 2024-04-06

Apple Business Messaging
- Send and Receive Messages
- Send and Receive Images
- Typing Indicators

Enhanced SMS
- Send and Receive Messages
- Send and Receive Images
- Outbound Messaging/Initiate Conversation

SMS and WhatsApp
- Image Compression for Efficiency

User Avatar displays correctly for new organizations

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-07.*