Terrible App Worst Investment In 20 years
This is a $2500 investment that has not worked for over a year since purchasing the system. Both AT&T and Airstream have been disappointing in their service and solving the issues with this product.
I would never recommend this product to anyone!
I would never recommend this product to anyone!
Response from developer
We are sorry to hear about your experience and issues with the system. Please email Airstream Customer Service and Technical Support at customersupport@airstream.com so that we can learn more and help resolve.
Not there yet
I have had the connect system for over a year and CANNOT recommend it! This “new” app still does not allow my iPhone or iPad to connect to the router so that I can make changes (unlike what it states in the description). I actually took my AS to Jackson Center to have this looked at but they just said they were having problems with the app and there was nothing they could do. Definitely a $2000 mistake!
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Response from developer
Sorry to hear you are having a problem with the app. This is the first report that we have heard of this. Happy to get you the support that you need and we are here to help. Please email Airstream Customer Service and Technical Support at customersupport@airstream.com
Won’t download current version 2.1
It says there’s a current version of the app that fixes login issues. However every time I try to download from the link provided it’s still the old version 2.0.54
Response from developer
Thank you for your feedback. As of August 7, 2020, the latest version in the App Store is 2.1. We're working on fixing the incorrect version information on the “About” page. If you have any additional questions, please contact customersupport@airsteam.com.
It Works.
I traveled a big loop around the US covering over 26K miles in my Airstream.
The AT&T Connected system worked for me in almost every area I camped. I was happy with the speeds and able to watch Netflix and YouTube programming without issues.
I highly recommend this system.
The AT&T Connected system worked for me in almost every area I camped. I was happy with the speeds and able to watch Netflix and YouTube programming without issues.
I highly recommend this system.
