Goodnature User Reviews

Top reviews

Excellent! 1 warning...

Excellent traps, app is much better than the strike counters on the traps. Just one word of caution to others setting up and registering your smart caps to the app - never be tempted to delete a smart cap/connection/device from your app without first talking to customer support (who are excellent & helpful!!); it can cause grief trying to get it reset and re-add-able.. but I wouldn't use anything else for the task of what these goodnature traps do!! Brilliant!! Saved us thousands no doubt from potential rodent damage!!
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Connecting issue

How do I connect to the phone? I’ve tired by it says out of sync all the time even if I am standing right near it.

App Redesign

Horrible redesign of app. Offers less direct oversight and control. Visually sterile UI. Downgrade from previous app is a demonstration of poor product management and executive team understanding or downplaying of importance of app aesthetics, usability and visual brand identity. Moral of the story change is fine if it leads to better user experience and feel but team’s decisions echo shades of eliminating Happy Mac.
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Very easy to setup and use, but forces you to reveal trap location in public heat map …

Very smooth and well designed app that is easy to get started and use with the “SmartCap” for rodent traps.

One drawback is regarding privacy and the location of traps registered within the app. The location is used by GoodNature to generate a publicly viewable heat map of where kills have taken place - and the app does not provide any means for users to opt-out of handing over this information….

This might seem harmless in densely populated urban areas, but in rural areas (such as farms), information displayed on this heat map is hardly “anonymous” and can quite clearly be associated with the owner of any large section. If you are concerned about privacy for any reason, I would suggest manually entering 0,0 for the coordinates until the app developers add support for opting out.
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Needs to handle false alarms

The one thing that irritates me about this app is that if I bump my trap while moving near it, it will often interpret this as a strike. It then reduces the predicted number of available strikes by 1, which makes the refill warning happen sooner than it should.
The app needs to offer the ability to remove a false strike from its count.
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No auto sign in

It would be a big help to have auto sign in enabled when you get out to the bush to check on the traps and one has forgotten to enable mobile data. Having to manually log in when it’s wet cold windy, glasses are in pockets some where and you’ve hiked over a km to get to the trap is the definition of app rage. How hard can it be to have auto log in. It’s not like there’s a security risk at stake🤦‍♂️
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CHIRPless

Great concept but fails to deliver. It simply refuses to notify me of a kill unless I physically wake it up. This defeats the purpose really. A replacement Chirp made no difference. It won't sync readily and if it does, I could probably light a fire and cook the dead rat in the time it takes. Sorry but I wish I'd purchased the original counter instead.

Shane
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Response from developer

Hi Shane, we have made some recent changes to the app, including a large update, that solves a bunch of different issues! I'd recommend giving it a go again and see if your issue is resolved. If not, get in touch with us and we can see what is going on - Thomas

Trap good. Chirp bad.

Trap is great. Chirp and app are useless. Changing location settings to “always on” drains your phone battery significantly throughout the day. Chirps don’t sync, keep having to wake them up. Which means physically going to the traps each time so no real point in having them.

Response from developer

Hi there, we have made some recent changes to the app, including a large update, that solves a bunch of different issues! I'd recommend giving it a go again and see if your issue is resolved. If not, get in touch with us and we can see what is going on - Thomas

No good

The app is frustratingly useless. It won’t sync. I get notifications but they don’t appear on the kill list - presumably because it won’t sync. I just want to know if it gets something or not. The only up side is the tracking/ordering of consumables. C’mon guys, the chirp function is why we purchased it. Make it work as advertised.
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Response from developer

Hi there, we have made some recent changes to the app, including a large update, that solves a bunch of different issues! I'd recommend giving it a go again and see if your issue is resolved. If not, get in touch with us and we can see what is going on - Thomas

Excessive data collection?

Just wondering; why does this app require so much personal information?
The trap is connected via Bluetooth, so you don’t actually need share precise location data to pull details such as kills, bait and battery level.
The privacy policy references the privacy act of 1993, but this was amended in December 2020.

You don’t need all this data to make my app work with the trap. Please stop requiring it to “make the application work” or for certain features “to work”.

Just no. Please. You don’t ALWAYS need my precise location. Stop harvesting data which will inevitably be featured in some future data breach.

I look forward to better privacy practices for this application, especially considering that your traps aren’t exactly considered cheap.
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Response from developer

Hi there, we have made some recent changes to the app, including a large update, that solves a bunch of different issues, including the need for Location settings. Let us know how you get on! - Thomas

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