App not working
Sorry, but we were unable
to get the details of the
races. Please ensure you
have an internet connection
and retry
Response from developer
Hi there, thanks for getting in touch. We have recently updated the SailGP app, please could you update the app on your device and let us know if you are still experiencing issues. Thanks, The SailGP App Team.
Doesn’t even work
Constantly claims no data connection is available & can’t refresh.
What screens I can see are poor shadow of for example the Americas Cup app.
What a waste of time
Response from developer
Hi there, thanks for getting in touch. We have recently updated the SailGP app, please could you update the app on your device and let us know if you are still experiencing issues. Thanks, The SailGP App Team.
Almost there
2. View from the boats is a mostly useless and very tight perspective from the front looking backwards. The view we want is from the back looking forward and a fairly broad angle of view to provide context.
3. Changing views by swipe is slow and enormously inconvenient. No choice of view, just keep swiping… and waiting for the windows to reset… until you get a particular view. And then stay with it because it’s such a pain the behind to get to the other one you want. Why not drop downs to select the view for each window?
4. The app tells me I can opt out of cookies and tracking but then provides me with no obvious way to do that.
Response from developer
Hi there, thanks for your feedback and suggestions. We'll definitely take this on board as we're always looking for new ways to improve the SailGP app! In addition, our app doesn't use cookies so no need to opt out. Thanks again and we hope you enjoy the upcoming season! The SailGP Team.
Sooo slow!
App is not working
Response from developer
Hi there, thanks for getting in touch. We have recently updated the SailGP app, please could you update the app on your device and let us know if you are still experiencing issues. Thanks, The SailGP App Team.
Mostly good
AirPlay support or chrome cast support
Improve navigation for finding the race replay
Fix the buffering issue when you go forward more than a few minutes
Response from developer
Hi, if you update your app to the latest version (2.1) you'll see we've added the New Zealand team. We're sorry for the delay and we hope you enjoy the race weekend. Many thanks, the SailGP App Team
Depth of Information
Response from developer
Hi, thanks so much for your great feedback. Hope you enjoy the upcoming Bermuda race and the rest of the season as well. The SailGP App Team
One thing let’s it down...
Response from developer
Hi Alastair, thanks for your feedback. There is a no spoiler mode built into the app that you can turned on as default when you launch the app. This is part of the onboarding screens at the start and can also be found in 'More' and under 'App Settings' turn 'Spoilers' to 'Hidden'. Hope this helps, please let us know if you're having any more issues? Many thanks, Team SailGP
SailGP
Response from developer
Hi John, thanks for getting in touch, if you click 'race info' next to each race and then 'venue map' you can view the map. If you click 'learn more' on each race it will also take you to a page containing the race timings. We hope you enjoy the upcoming season! The SailGP App Team.
Only half the races
Response from developer
Hi, All races are always uploaded and have been since Race 1 in Sydney. When you select “Watch Replay”, tap any of the video streams and select “Races”. From there, you will be able to select individual races from every day of racing. Marseille Day 1 and Day 2 is available now. The Marseille final will be available a few hours after the event finishes. Respectfully, The SailGP App Team ********* Saturday racing from Cowes 2019 was cancelled due to weather conditions, so we only have “Day 2 - Sunday 11th August” available. Practice racing is show live in the App, however it is not made available for replay. Regards, The SailGP App Team
