Worst App Ever Developed
The last thing I have time to do is write a review for an app, but I could not let this go by without a review. This is categorically the worst app I’ve ever had the extreme displeasure of using. How can it even be this awful? It is totally user unfriendly, full of glitches, and has made my life immeasurably more difficult since our agency required us to use it. I’m all for technological shortcuts, and thought this would be preferable to paper timesheets, but nope. It is clunky, has very few operational functions, and is outrageously ineffectual. Be prepared for massive frustrations with this app. Such a bummer that I am required to use it.
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Yikes, first app ever?
Being a software developer myself this app feels like the developer’s first app ever. It’s not intuitive, the UI is not good, no dark mode for those of us who work at night, no obvious ways to delete time card mistakes and poorly optimized experience. Thing we have to do day after day could be streamlined to be much better. I’m sure the dev wants to fix these things but is probably tasked to deal with other things by management. Too bad considering how important this app is to many of us.
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Headaches Galore
this app has caused more headaches and issues than I’ve ever had with any type of timesheet. It locks up, it freezes, it’s inconvenient because you have to log out to go back-and-forth between caregiver and responsible party. And if you want to change some thing after a certain point you have to email and request them to release it instead of just being able to go in and manage it yourself. Also the constant messages on there, like we are criminals with the wording. Constantly warning about fraud as if that’s such a huge problem. The biggest fraud is with healthcare providers. Not your average citizen has given up a lifestyle in order to care for other people or a loved one. I hate this app, I wish they would fix it and make it user-friendly and less condemning of healthcare workers who work at home.
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Not worth one star
Because there are no zero stars, I had to give it one star so I could write this review. By far the worst app I have used in the past 10 years, if I’m being completely transparent. So many bugs— I can’t express how much valuable time is wasted on the fixes to what should be a fairly easy operation. Extremely dissatisfied consumer:-(
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Disappointing app
Since I’ve been using this app, I’ve uninstalled and reinstalled DOZENS of times. I even purchased a new phone thinking it was my phone. I was told there are no issues on the developers end so it must be my phone. There are no other options so I have to use this app. Very frustrating.
Here I go…. off to reinstall the app.
Here I go…. off to reinstall the app.
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Caregiver/Responsible Party
This apps has many bugs and lacks intuitiveness. It freezes up a lot, and it doesn’t reset by just logging out and then back in or by restarting your phone. I’ve had to reinstall it at least 6 times in the 2 months my company has been using it. Also, if you have dual roles, like both caregiver and responsible party, you can’t toggle between roles in the app. You have to log out and login again. The developer of this app need to do a major overhaul to make it more functional!
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Slow & unreliable
My agency switched to this app and it has given me issues since day one. Now today it will not load at all despite erasing and redownloading and strong wi-fi signal. This is very frustrating when this determines if i get paid on time or not! PLEASE FIX GLITCHES!
Not impressed with app
Started out okay but now it’s nothing but problems. I almost wasn’t going to be paid due to app not working. Now another pay period and I was going to enter my hours and again it’s not working so I would say do not use the apps for people who need to clock in and out - they don’t work!!!
App stuck on syncing records
App is very flaky. Gets stuck on syncing records all the time. Needs a lot of work yet to be stable.
Weekly problems
I have to uninstall and reinstall this app each week and that doesn’t always fix the issue. The app is constantly saying the time worked overlaps with another time card, and there isn’t another worker that day. So frustrating!
