Leave a Review DoorDash
Acceptance rate cheating
Hey Doordash, you say that the acceptance rate is counted per 100 deliveries but if we decline an offer, acceptance rate decreases. Why the acceptance rate is npt increased if we accept orders after that. This is a genuine question. Are you trying to make fool of others?? Uber is way better than this. Sorry to say, its time to say goodbye to this app.
Also, your inbuilt map is the worse.Show lessscvhedhh
App
The application has been very good, the attention is incredible, but I would like it to be able to solve the problem with the location since with this new update it is not redirecting the addresses properly to Google Maps so it has had to be put manually. Also on the other hand, as a dasher, I would like them to give the dashers a percentage of the delivery when they are in the process of picking up since in some stores they take a long time with the delivery and you have to wait more than expected or also finally you have to cancel the order because they have not even started it or are still in the process, so time is wasted and leaves the possibility of not making enough deliveries so it is quite demotivating... it would be a good idea if they adopted that recommendation for future updates and in the same way the challenges of so many orders an extra. Thank you very much for your attentionShow less@@jos
Useless Dasher Support and totally Unhelpful
Useless Dasher Support and totally Unhelpful!!I work on bicycle and getting orders with distans 5-8 kilometers like for car ((Stupid systemYurii Tymkiv
Not working because of ios 15
Hi there,
My phone support ios 15 and app doesn’t work , always show update ,so can you guys please fix it
Thsnkskamran147
Terible
The app should pay extra if the order has a long wait time at the store it was not dashers fault if the order has long wait time uber is better because they pay extra if you are waiting for order and no schedule needed to deliver food you can deliver anytime you wantJohniceguy
Dashers Deserve More Tips
I have been dashing for a little while now and I am close to 1k deliveries and these are some of things that I have noticed and think they should change or update 1st is that they should advertise to tip your drivers more or let the people know that dashers rely on tips more than what DoorDash pays which is usually $2 but sometimes more because when you go to a restaurant you usually always tip your waitress’s and they are not doing as much as us dashers, we are driving through various weather climate and putting wear and tear on our vehicles and going inside and dealing with getting the order which sometimes is a hassle just so the customer doesn’t have to deal with any of that social interaction or dealing with the traffic which saves them time so I think we should be tipped more often and more than some waitress, also the acceptance rate system should be fixed to where every time I decline it shouldn’t decrease my acceptance rate, also they need to use Apple Maps instead of google maps being integrated because google maps takes me to the wrong place all the time and tells me there is a stop sign when there is one but it’s on the side road not the main road I’m on so please try and address these issues to make delivery’s safer and more likely to take the offers if your encouraging customers to tip more and let them know that we don’t get paid much from you!Show lessChrisK0812
Terrible app
Terrible app, glitches at every step. Can’t even get past the login screen as no format of phone number is acceptable, and the login with email and password is no better. Seriously unusable.rajan30201
Cancelled my Dasher account but still charged
I have cancelled my dasher account few months back and im still getting charged on the monthly fee! You are stealing my money!
Tried to call their contact center and no one picks up the phone for almost an hour! So i just hanged up! So frustrating!
How could you have a contact centre number and you don’t pick up the phone! I totally regret signing up with the dasher app!!!Show lessJerry Jade
My experience
what I’ve gathered over the past year or so is that it’s not worth driving if it isn’t peak pay. I get $5-7 per order whilst most of the time it’s going up multiple flights of stairs or halfway across my town. You earn more with shop and deliver which is pretty good pay usually $11 depending on how many items but peak pay you can earn $20 or more for shop and deliver.
The worst part about this job is dasher help, ANYTIME I message about an issue they either don’t help and end chat OR they reply and instantly reply “I haven’t heard from you for a while so I’m ending chat” which is an automatic response and end chat INSTANLY. Another bad factor is that they love to put busy or very busy in a area that isn’t busy at all as I’ve been in hotspots and don’t get orders for more then an hour so clearly not busy, or they put hotspots at stores that aren’t even open yet in the morning.Show lessTimtam sam
There is no where else to leave this app feedback so I guess I do it here?
So I just drove 3 miles to the store I was going to shop my order at to get unassigned, because the “I don’t have red card” button is so close to the phones home button. When I was switching back to the dasher app from stopping my Everlance trip, I pressed where the “start shopping” button should be, but my finger accidentally grazed the “I don’t have red card” button on the way and the “start shopping” button I thought I was pressing turned into an “unassign order” button that didn’t even ask me if I was sure to give a chance to go back. It just wiped the order off my screen instantly. It would be better if the “unassign order” button would pop up somewhere different than where the “start shopping” button is, or if there could be another screen asking if you are sure about unassigning the order, or if it could just get rid of the “I don’t have red card” button from my app in general since it doesn’t even make sense as I have a digital doordash red card now that if I have my phone then I have it, and if I am dashing then I obviously have my phone. It would also be nice if there was somewhere in the app to leave general feedback about the app that doesn’t require a support session so there is a better place to report this type of stuff than here.Show lessgufxbjhfxvbjf
