Leave a Review DoorDash
Finally better paying runs
I have been doing door dash on and off now for over a year. I am now starting to do it in the evening again. Finally on the orders that are going far are paying enough money to take. You have to b able to make 1.00 per mile to make money with the cost of gas right now. And the heat I live in Fort Worth it has been over 110 every day I try to stay with in a 10 mile range. But when you send me an order that pays 2.59 and goes 20 miles out I am going to turn that down. It ia not worth taking. But I have to respect you. Last year in the winter when the doordash driver got killed here you shut the app down . You are the only company besides Lyft to do that it showed you cared about your employees and not putting them in harms way but we need to make more money on these runs for sure. The cost of living is why high gas is almost 3.60 a gallon here. Food is costly as well. I appreciate you and am making decent money for my side job. But I’d I had to do this full time I probably would b like the last person and losing everything no one should ever b put in that position and I Also noticed that I’d I get into another zone I get orders there as well which is great because it used to b I had to drive back to the zone. It would b nice to see bonuses offer in my area I see them all over Dallas Fort Worth but never in north Fort Worth. Just show you appreciate us. But I am enjoying myself and I like the updates that have been doneShow lessHobwy
Regarding map
We are getting updates after we reached at the delivery point. As the customer already send a message that she changed her address but I only see it after reached the first address and drive another 1.2kms more than the actual distance shown on the order.ElizaChristchurch
App is a nightmare
Using this app is a night mare. I accepted a order and showed the order to the restaurant and started waiting. After 20 mins of waiting when the order was ready the cashier wanted to confirm the order number but the app decides to go blank.
I signed out than signed back in multiple times but still didn’t work. I called the dasher support team but their option #2 for dashers didn’t work than I chose opt #1 and they transferred me to an agent just to be told to uninstall the app and reinstall it. I can’t even reinstall it now!!!
I wasted 15 mins driving to the pick up location than another 20-30 mins waiting for the order without being paid
Please resolve this asap!Show lessDasherA71
App needs work
As drivers are the most critical component to keep this business going you would think that the driver app would be first rate and flawless especially as a competitor to Uber. Then when trying to diagnose the problems there’s no real solutions, just “its most likely a user issue” more like it’s a app issue. Multi-billion dollar company looking like a startup :/Show lessHockeymad13
App update
The current app update is not favorable to dashers that drive at night. Talking about drivers safety, an example is i am dasher that worked from 6:00 PM to about 12:30 AM, that being able to contact the customer in time of delivery is a risk that I consider. I often get deliveries to places either it’s pitch dark, no house number or just in the middle of no where. Not being able to contact the customer poses a more risk when delivering at night, just parked in the middle of nowhere, waiting after I texted the customer , or I contacted customer service and was told for three minutes is just a waste of time and risky. I had an experience before that I pulled into someone’s drive way knowing that the guides me to the right house , all I heard was someone engaging a shot gun, I reverse so fast that I was so worried of getting shot at. From that time I have learned to call the customer and make sure that I have permission to enter his drive way and to ensure that I am on the right house , sometime I deliver to ranch houses in Alpine, CA that have a long driveway before you get closer to the house . I am feel more confident delivering and being able to talk to the person receiving his or her order. The current app update not being able to talk to customer especially delivering at night past 10:00 PM poses risk to the customer, or dropping off an order to the wrong house just like what happened tonight.Show lessESPASCO
App won’t even load !!
I’m writing from Auckland, New Zealand.
Please action this issue developers.
I am unable to load the app past the sign in and I just get a blank white bag 75% of the time.
I have tried deleting and downloading. I have tried restarting my phone. Change wifi. Nothing works. The app looks like an ancient website as you try to log in at the beginning.Show lesszday1602
Improve calling system to the customer
Everytime try to call the customer, it says number is incorrect, sometimes also there is no option to text messages to customers.lkighgs
In map feature could be better
The built in map feature could be better.
The map is half way cut off by the customers order and delivery information.
This makes it difficult to direct where you need to go.
It would be nice if you can permanently pull down the customer order and delivery information tab to do so, however it is just locked in placeShow lessjoel alheit
Dash
This is my first time delivering food. I am enjoying it as it comes. Day one the bonus was $4.5 and day 2 it was $4 and day 3 it is $3.50.
Not sure if it is a business strategy to save $ or is it my performance?
But overall people r happy 2 have an alternative for Ubereats.
All the best to u guys. New Zealand market is very different so play ur A game only. Business here in NZ come and go but I really hope you guys 2 stay here for long time.
Regards
Pradeep Devkar
New kid on the dash
😀🤛Show lessPallavi Deo
Not working
App is not working i am trying to sign up even website is not working just reloading all the time pls fix itUuuuuuaawwaaeruudhsjyce
