DoorDash User Reviews

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  • Orders not showing per customer

    On the way to customer, we should still be able to see what order is for the customer, not good if you have batch orders, also estimated time is not correct especially travelling from one drop off to another, how can you travel for 2 mins from glendowie to kohimarama???
  • Dasher effect

    That I’ve done over 3500 deliveries and I had surgery a few months back to where this is all I could do an egg and I’m gonna try to stay pretty loyal to you guys and last month something happened to the app or you guys try to do that I don’t know but it messed me up. I might be losing my home because of it but he’s getting better again I mean I think I’m going to sparks delivery because of that I can I can’t depend on tips like that to pay my gas and my bill Hayden, Doordash, and his grade as long as everybody cooperates we could’ve made it even a greater thing because I’m a year you’re always sending me emails asking if you resolve my issue because I have a lot of issues with it. Made this company. Perfect but many people there didn’t like me and yeah and a lot of them say they can’t help me with my not getting orders in but I know they can because people do help me. I mean I do appreciate Doordash you help me through a lot but there that last month it took me till the 23rd to be able to pay my rent. I was baking addiction and I don’t have it this month. It took too long to get back, no you know I have you like – but I got to go somewhere else because I can’t. I can’t depend on my loyalty to get me through and I know I’ve had some days where I went home early but I’ve only had like five days off since November 3 of 2022 make it better and I’ll stick around but I can’t go down to 1375 an hour and hope for tips I just bottom line I can’t do it.
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  • Grate experience of day first.

    It was good I have enjoyed and really happy to work with doordash
  • Change “dash now” requirements

    I think the requirements for dash now should be set to a certain acceptance rate/rating to earn dash now and be able to automatically give you the ability it would make such a difference than having to wait a month just to see if you can get it and only having it for a month
    Also can you guys add like a certain amount of time we get offered a dash after we decline one or just not offer it again it really damages the acceptance rate by offering 2-4 times before I just pause or end my dash because I really don’t see any point in doing a delivery that is 10-12 miles (doubled if I don’t use the toll road) from the store only to get $8.75 dollars that’s including tip with the dash only being actually around $3
    I dash in an area to deliver in that area not move one to two areas away for me to waste 20-30 minutes driving back to the area I originally was dashing at
    I’m starting to lose interest because I don’t feel like i have been getting the best from the app don’t get me wrong I love dashing I find it fun most days and you can really earn a good amount past 3-4 months I’ve made 2k per month off it but there are some flaws and it is improving by time although improvements need to keep on coming
    Another thing toll roads are also the problem they shouldn’t be added as a default way to get around (I don’t know how to use them/knocks dollars off the delivery earnings having to spend more money on toll)
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  • Not Worth It

    App is alright not better than uber though as there are more steps and it does get glitchy. Work wise it was good when i first started. But now barely make $15 hour at peak times. Im writing this review after sitting here with no deliveries for 2 hours. They dont care about drivers and youll find that when u chat to them after waiting 30min for a order that was supposed to be ready 30min ago.
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  • Distance estimate is in miles

    Hey, we’re in Canada and we don’t use miles. Can you please fix this for once?
  • My experience like dasher

    I am writing my review depending on my experience like a dasher. I started with doordash and I faced many challenges like the map is not accurate, addresses Wrong, network in some areas not covered. In general I love to work with a dasher but we don’t haven’t right with them. I received many orders put me in risk in areas without service and dark at night with not that much worth of money, some orders if u can’t find the place because the map couldn’t find it take more than the time we need to do it . Unfortunately doordash doesn’t give dasher to refuse and their system threatened us about our rates. So sad we’re doing the best we can and u be top dasher and they treat u like who’s taking delivery for fun. I lost my car twice and I be in danger many times because I can’t refuse orders. Recently if u count how many hours we’re working the rate hour be $15 most of times and this is not acceptable. I wish the people who established doordash be more fair for the delivery people. We’re taking all the risks and they’re sitting behind desks and no rights for us.
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  • Hand it to me deliveries error

    deliveries marked with “Hand It To Me” by customer always result in errors if you have to complete the delivery when the customer is not available. I always get an error message saying something like “we are really busy, try again in a few seconds” Also there needs to be an option to complete “hand it to me” deliveries with a photo as yiu have no proof that the food was dropped off and people have tried to scam doordash twice saying they didn’t get their orders when I have handed it to them. Also I don’t know if I am doing something wrong but the flash does not work with the app. I have to carry a torch around to complete deliveries that are left at the door at night. Update. Base pay for deliveries has dropped as well as the base pay for adding a second delivery. The second delivery takes you way out of your zone and would usually pay 3 times what they offer you when you add it as a second delivery. Because the base pay has dropped so much be aware that double deliveries are paying less than some single deliveries. Many times I have seen a delivery pop up and the pay wasn’t that great but I accepted it anyway only to find out that it was 2 deliveries. Not that common now to be making $10 an hour.
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  • Worst Platform

    WORST, WORST and WORST. Never work for Doordash if you do not want to waste your time, efforts and resources. They pay so less for their trips and dont even pay for waiting at restaurants. I had few deliveries where restaurants didn’t made the order on time but they never paid anything for wait time of over 25 minutes. Not only this, they will blame you for not reaching at customer’s place on time. Are they even aware what they are saying ? Until or Unless we do not get the items from merchants how can we go to the customer to deliver. They put contract violation for this on my account and deactivated it without any sense.

    I warn the people who wants to join doordash. Please think twice and go for other platforms available such as Uber and Menulog. They are much better than this poor organisation. They do not have enough orders to give drivers enough so that’s why they are just paying less and removing drivers with nonsense reasons.
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  • DoorDasher here

    I am a Paralegal and I started dashing pastime nearly 2 years ago and I’ve recently decided to take it to the next level and become a full time dasher and I absolutely love this job. Meeting people and driving around making everyone gets the joy of food is very rewarding. I also appreciate the that dasher help assists us dashers with and I really like the bonuses. I couldn’t be happier anywhere else. Not even the law office I previously worked at. DoorDashing is amazing.

    This is my second review, and I would like to say that I very much enjoy door dashing. I was diagnosed with MS recently, and I was unable to work my job as a Paralegal and for department of children and families when I was diagnosed, I was unable to work full-time at my professional job so I decided to start DoorDashing and this is the way that I am able to survive financially to be able to buy groceries, pay my bills, and pay for my medication and copays. DoorDash has saved my life financially, and I am forever grateful and any time I’ve ever needed dasher support. I have been treated with kindness, and I think this is what I will do for the rest of my days working I appreciate DoorDash. I am very grateful. Thank you all so much. DoorDashing is a blessing I’m very grateful for. I would love to someday become a remote work from home DoorDash support specialist.
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