Leave a Review DoorDash
Suggestion
If “we” the dashers could somehow make a personal profile for the people in our community and are available times even if they vary day to day (like our personal calendar for our individual open windows of opportunity to be of assistant to our community) and for customers to have the opportunity to choose the dasher available at the time they would like, I think it would be a greater opportunity for both the dasher and the customer.
Some customers order takeout on a regular basis, some customers don’t have the transportation to go grocery shopping on the regular, or run errands themselves. So I think it would be more fulfilling to have aParticular person to be able to run errands for them. All in all it would help EVERYONE in our community to work together efficiently. Bringing the community together a little better! And single moms or families that need an income but can’t afford to pay for childcare well they could build their own personal profileBeing open to their community for services as well being able to afford their bills while working for their community. And for the dashers that would like to make it a full-time job would get the most use out of it,Profile they can explain what they’re single mom and then might have a two year old runaround with them but they’re willing and able to do the errands for them, or what not.Show lesslovethynieghbor
Love the job but hate dealing with support services
I absolutely love dashing. I really really do. But to call support or anything besides from helping me close an order, they’re kind of pointless. I have had money stolen from me (dasherdirect but all the same) so I basically dashed for free a whole night. Then was penalized with a contract violation that has nothing to do with me. Then have my completion rate deducted for traffic accidents (which aren’t my fault) like being rear ended while I’m at a complete stop or having to change a flat tire. The continued avoidance of having a supervisor contact me for issues like orders just disappearing from my account after accepting them and it has affected my completion ratings immensely from 96% to 87%. i’m starting to wonder if supervisors even exist or if there’s really a specialized team that takes care of these things like open cases or system issues with the app that’s also affected a lot of top dashers. I do everything I possibly can to avoid contacting support because I can’t seem to talk calmly or patiently with them anymore about any issues that I need them to support me on. Most agents are just so focused on apologizing and not listening to any of the issues. with how things are being handled I no longer have any confidence that anything will ever get taken care of. I am so frustrated and aggravated that there is no one or anybody that can help with Dashers they have the same problems or even worse.Show lessMayseemoua
Worst app ever!
This app never has any updates! I’ve been dashing since Feb 2022. I have not seen one update for this app since starting. The app constantly pauses your dash without letting you know, then they’ll send you a message saying they tried to send you an order and that’s why they paused my dash. Today I was dashing and several times my phone notified me saying I had an order and it even came through to my text message with the second notification from door dash but nothing came through on my door dash screen. Many, many, many times I’ve used this app it would freeze and when you go out of it to go back in sometimes it would say “dash now”, “sign in”, or show my money to be at zero after already having accrued money during that current dash. This by far is the WORST APP and so frustrating bc we are trying to not loose money and be proficient so we can make the most! This app truly makes dashers jobs harder and I’ve even reached out to technical support and they have given me different options to try and fix the matter and the problems still persist! Door dash is gonna loose people working for them if they don’t start updating their bugs and glitches on the app. If they truly were a great company they would compensate peoples loss in money, with this constant problem!! I love doing door dash and so does my husband, but we both have these same problems with the app, it’s very frustrating!! I hope they resolve these CONSTANT ISSUES!Show lessJules985
Well organized but could use improvement!
The app is well organized and allows dashers to have more freedom and flexibility. The UI is slightly outdated and the app crashes randomly. Recently, the app will crash when I end dashes. It also has navigation struggles and trouble loading the navigation. It lags and stutters.
But my main reason for writing this review has nothing to do with stability. It’s more about safety. When the app gives you an offer to pick up an order, the map is often misleading. I will think I’m going to a safe area then suddenly I’ll find out it’s in an extremely unsafe town or area. It would be really helpful if the offers could detail the towns that the restaurants AND the homes are in, even if you have to click for more details. As a female dasher, this a major concern. I try to avoid areas that could pose a problem, but sometimes I’m not 100% sure where I’m going. On top of that, if dashers could blacklist certain towns from their region, that could be helpful. I hope this suggestion is taken into account because it would absolutely be a game changer for me because declining orders affects my acceptance percentage.
Overall, the app brings customers and dashers together fairly well, keeps communication open, and allows dashers to make some cash. However, the app is glitchy and needs stability improvements. It also could be more helpful if it gave dashers more information about the deliveries BEFORE they accept.Show lessVilasTheGreat
Frustrating
I received a job for a place that’s quite a distance and the job was $4.24 the app was playing up I’m a dasher got pretty frustrated so I had enough and I had only started not worth the petrol and time I have no patience! 😳came home updated the app probably needed the update! I’ll try tomorrow! 🤦🏽♀️Show lessTitahi Bay one
Needs Apple CarPlay compatibility!!
I have used the Dasher app off and on for several years and while it does have some bugs here and there, it’s still a pretty decent way to make a couple extra bucks in between paychecks at my Day job. I would have given it a full 5 stars if the Dasher app supported Apple carplay because constantly having to switch between navigation apps can be a bit of a nuisance especially because I drive a Stick and am constantly having to juggle my phone and driving. There have been cases where my phones screen will timeout and shut off and I miss an order or 2 because I was never notified of it in the first place with the only evidence of these being my acceptance rate having dropped a certain percentage. Apple CarPlay could make the dasher app so much better in so many ways. The app likes to point out that some dashers think it’s faster to have in app navigation but I think that it is somewhat dangerous because you are having to constantly keep your phone in hand while driving. The compatibility for CarPlay is there, it’s just hard for me to understand why the App developer doesn’t utilize this. I’ve been off the app for about 4 years only in the past month to come back and I was bummed out to see after 4 years they still have not added CarPlay support. Hopefully the developer reads this and gives it some consideration.Show lessTackerma
I cannot use my card or transfer money to my bank account
I am extremely angry. I have a dasher card so I can receive my money right after I finish a dash. I use this card for everything as I am unable to transfer money from my dasher account into my bank account. I have tried using my card to buy food at multiple restaurants such as Taco Bell, Freddy’s, McDonald’s,and other places and I am unable to do so. They are declining my card and saying that it does not work despite the fact that it had money on it. Because of this I have not been able to get food many times and have had to go all day without food. It also does not work at gas stations and has started not working at the pet store when I need to buy my dog food. I cannot take money off of the card or put it into my bank account so I am having to borrow money from people. I tried calling customer service but they left me on hold for an hour. I cant sit and wait for customer service for an hour. I have work and other things to do. I am trying to sign up for Uber eats as I absolutely despise this app and everything it’s done. I’ve also had multiple bugs with the app not letting me dash during times I’ve been scheduled. It’s happened when I’ve barely had enough gas money to drive to my college classes. If you want to do food delivery I suggest skipping door dash as they will screw you over and not allow you to use the money you’ve earned.Show lessM4rsst4rs
Honest dasher review
I always like to give things a fair chance but after 3 days of dashing I can confidently say there are big problems with this app/job if you want to call it that. For one the base pay you get from doordash is horrendous, no surprise there, and at times won’t even cover the gas of the trip. Because of this you are forced to rely on tips from customers which is not always a given. After over an hour during a Friday night in a some-what big and most definitely busy city, even according to the app, I earned about $7.00. After two orders which took over 30 minutes each to complete I earned $0.00 in tips and the $7.00 from doordash. I recognize doordash cannot control whether or not the customer tips, however they can help supplement this by either increasing their base pay to something acceptable, or if after your dash shift is complete, and your pay is below say, your state’s minimum wage, then they compensate you the difference. There are minor improvements that can be made within the app aswell such as their navigation system using Google maps, it seems outdated and can get turned around quite easily. This being said it is a gamble you have to take for yourself. One day you may get lucky and earn a fair amount, purely based on your tips, however another day you may end up paying more for gas than what you earned using this app. Not a stable or sustainable income what so ever,Show lessTJ! ;)
My Door Dash Review
I’ve been DoorDash in for over two years now my first month was good I made over $1000 but it took them over a month to pay me that because supposedly my bank card info was incorrect eventually I ended up getting it with the same bank info strange huh felt like they didn’t wanna pay out also I dislike they charge a fee of 199 to do fast pay these past few weeks I haven’t been able to get a dash schedule I don’t know if they hire just anyone or what the issue is but this is my main job only source of income and I haven’t been able to get a good schedule since this following Thursday it’s frustrating I don’t understand how there isn’t any schedules available when I call and try to speak with someone they have a really bad accident and it’s hard to communicate and I feel they don’t understand what I’m trying to get across to them last time the mistakes me trying to get schedules for dashes it’s very frustrating and they say first come first serve which I feel it’s unpredictable and unfair sometimes I’m up for hours trying to get a schedule and nothing sometimes I’ll get a schedule for two hours and only make $25-$30 if I’m lucky I hope Door DashSees my review and makes changes so there is availability for all Dashers not just first come first serve so for that you get three starsShow less5 start Dasher
LETS SEE….
I enjoy doing dashes whenever I have time. It’s fun checking out the restaurants that people order from, and looking at the menu. I make a decent amount off dash and I like doing it. Recently reached rankings of being one of the top dashers so I get higher paying deliveries which is nice! But…. The worst deliveries are the ones on base. I don’t have a pass and it takes a while to get a temporary one. That by the time I deliver the food it’s no longer fresh. PLEASE show or have some kind of indication that it’s a bass access delivery! People who order sometimes put it in the notes but we can’t see it till after picking up the order! I stoped for a while because it does put a lot on the car. Then I started getting promotion emails. First for $75 then for $200. Completed the 25 deliveries for $200. Told to wait 5 business days to see it on my account. Ok… waited 5 days to contact them again, just to be told to wait another 5 days!? Don’t send out promotional emails like this if you don’t want to pay up when it’s completed! False advertisement! Glad I took screen shots of everything. Also gas and car maintenance ain’t cheap! ***will edit this rating later if I receive the promotion/ bonus.***
****Edit****
Almost a month of waiting… had to go through a lot of hassles finally got threw to management and got my pay out! Thank you!!Show lessmmeerrzz
