RISE User Reviews

Reviews Summary

Top reviews

Not a free app!

Makes you create an account and enter all of your information. Takes you through a whole bunch of screens before telling you it's a paid app. $79.99 a year subscription.

Response from developer

Hey - We offer a free trial to help you decide if Rise works for you without paying anything! Additionally, while we operate as a business, we believe that money should never be the reason why someone doesn't have access to Rise. If you truly cannot afford it or want a longer time to try, please email us at support@risescience.com and we'd be happy to help.

Not a free app

Requires a subscription, $79.99 CAD a year. The app design looks good though.

Response from developer

Hey - We offer a free trial to help you decide if Rise works for you without paying anything! Additionally, while we operate as a business, we believe that money should never be the reason why someone doesn't have access to Rise. If you truly cannot afford it or want a longer time to try, please email us at support@risescience.com and we'd be happy to help.

Not seeing a huge benefit

I like that it keeps up with my sleep debt. Simply tracking how much sleep I get would do that for me. The predicted energy levels don't seem real to me. I can’t say that I have a higher level of energy at the peak times or lower on the dips.
What is incredibly frustrating is correcting my sleep time each day! My phone is not touched but I have a Garmin Forerunner 245. That is a sports watch with sleep tracking. Since it is connected to Apple Health, I suspect it is getting movement from that device. If I roll in my sleep that is movement.
With the new feature where it shows the blocks of time I see these interruptions.
Now, it is a giant pain to drag every block together to fix it. Maddening may be a better description. I’m about to delete the app off my phone because it is now so difficult to use with the recent changes. There is no way to contact the Rise team so here I am writing this review. It is frustrating since I paid for a subscription. That’s the only way to really try it because the trial period is too short.
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Great for awareness of sleep deprivation, needs improvement on functionality.

I’ve noticed you cannot delete erroneously recorded periods of sleep. You can edit their length, but not delete them (at least that I can find). I just noticed the app registered the past two hours as me being asleep when really I was just sedentary, playing a video game on a different device (I even had episodes of a show playing on this same phone, so the phone wasn't even inactive and it was literally sitting in my lap. I highly doubt I was so still that my phone registered me as asleep). I tried to delete the recorded period of sleep but can’t seem to do so beyond manually reducing it to a 0 minute nap that never happened. This seems like a glaring error to me that could make the sleep debt calculation wildly inaccurate depending on how the calculations are made. I assume the app took my normal average sleep times and made the ~wrong~ assumption that my movements this late at night were just restless sleep. Please add the ability to delete sleep records and I’ll probably start using this app seriously, because all of the other resources it provides seem to go above and beyond other sleep tracking apps. Otherwise, I can’t trust something that won’t even let me fully correct incorrect data.
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Response from developer

Hi, there is a way to delete sleep records! I'd love to help, just email us at support@risescience.com mentioning this review.

Seems faulty?

After analysing 200 nights of sleep data, Rise claims that I should sleep just before midnight but also that my "peak" time is 3am to 10pm?! That isn't a typo. Even if it was correct, that's useless, unactionable information for someone who works 9 - 5pm. The UI is very cool though.

Response from developer

Hey Sentryism -- thanks a ton for sharing the feedback. You're 100% right that if you can't trust the data you shouldn't pay. We'd love to learn a bit more, pass this to our engineering team and see if we can help you out. Would you mind sending us a quick note at support@risescience.com mentioning this review?

Needs Improvement

I like the concept of this app a lot. The energy schedule is incredibly helpful and knowing my sleep debt gives me a lot of insight on my habits. However, there are some frustrating flaws that I feel the app should not have given the amount of money I’m spending to use it. It only syncs to my Apple Watch maybe half the time, the other half I have to input the data myself and it’s not as accurate as it is if imported from my watch. I use Pillow in conjunction to Rise and there really shouldn’t be an issue importing the data from Pillow but for some reason Rise really struggles with it. The other annoying flaw is that I have it set to text me before my melatonin window and in the week and a half I’ve had the app I’ve only received one text. I could set an alarm myself but again, it’s supposed to be a feature of the app so I shouldn’t have to. If the developers fixed these flaws I think it could be a really amazing app but as it stands it needs some improvement.
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A different & more effective sleep app

I’ve been using different sleep apps for as long as iPhone has had them. Rise is a big step forward for multiple reasons. It interprets your sleep data & gives you actionable clear information. It also offers science-based information in simple-to-absorb chunks, which you can use as much or as little of as you like. It interprets your sleep data to figure out how much sleep you really need each night, what your sleep debt is, and when you will have the most energy during the day. In the same way that Noom helps you think differently about what you eat (beyond calories & macros), Rise helps you take control of your sleep. It imported six months of sleep data from my Fitbit and I actually feel like I am using that data now to make improvements in my life.
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Can’t enable needed data

UPDATE: Apparently certain parts of setup need a day or a few days to work. That really should be stated when it starts doing those parts. If I’d known the first sleep debt calculation took a few days, for example, I wouldn’t have been checking every day and contacting support.

I just downloaded the app because it looks really cool and I’ve already run into a problem. I’ve enabled the motion tracking no problem. Then I tried to enable the health data and that’s when it stopped working. I followed the steps given in the app and enabled the options I had. My settings shows two options labeled “steps” and “sleep.” Apparently “sleep” isn’t the same as the “sleep analysis” the app wants, because now it’s telling me I don’t have it enabled. But as far as I can tell, I do. I’ve been trying to find a way to contact customer support, but there isn’t any way. The support page is just FAQs, no way to contact them, despite the top of the page saying you can contact them. I really want to start using this app, but until this settings issue is figured out, I can’t! How do I contact a customer support person????
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Response from developer

Hey — I'm sorry you're having an issue with getting Rise to work. Please email us at support@risescience.com and we will help you out and make sure you can get everything working again.

Confusing Pricing But Alright App

I love the energy schedule I'm given throughout the day- and when I remember and lay attention to the notifications for habits it really helps. But I have two issues.

First- my sleep schedule has been messed up. I'm trying to get it on track. But if I'm up late and then wake up late it tells me my energy peak occurred while I was still sleeping. And anytine I sleep over 12 hours it seems to not give me a new adjusted energy schedule or sleep debt that day - only shows the day prior. Meaning the nights I've working hard to pay down my sleep debt are skipped, and my sleep debt only decreases if I'm sleeping 1-3 hours over my sleep need.

The second issue I have is the confusing Pricing. I had made up my mind I would pay for an annual subscription after the trial ended. I forgot and got charged automatically, which was my fault. But when I looked at the pricing options I was charged for a $60 annual subscription while there was a second option for a $30-40 annual subscription. If there was a special going on its upsetting thst anyone auto charged during that time paid full price. I already felt like I was splurging considering paying for the app and then felt like I somehow was overcharged inadvertently.
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Response from developer

Hi! I'd love to learn more about the issue and would love to make sure that you can take advantage of the limited time offer. Email us at support@risescience.com and we'll help out.

Really Great! But too much of a $$$ commitment.

Let me explain, I really like what Rise does but I simply just don’t want to fork out $60 for a yearly subscription just to use this app. Also the free trial for this app should last for 2 weeks instead of 1 week because according to the app, it takes around 2 weeks to calculate your true sleep debt.
Yeah other than that I love everything else that this app offers. I love being able to set reminders to remind to wind down for the night. Because of this I have been able to relax just in time for bed! I do recommend giving this app a shot if you are struggling with getting on a normal sleep schedule!
My message to the developers of this app:
*please extend the free trial to 2 weeks. This way we can experience more of what Rise has to offer and actually see our true sleep debt.
*please consider adding the offering of a monthly subscription to the financing of this app. I’d say around $7.99/month would be a good price for this app. This way it would seem quite a bit less daunting to access the premium features of this app. (Benefits those who don’t want to spend more on the short run, $8 compared to $60; but makes those people spend more in the long run, $96 compared to $60.)

Seriously, I really like what you guys have done here with this app but until I see an option for a monthly subscription, I probably won’t use this app.

-sincerely, chris
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