Not a free app!
Response from developer
Hey - We offer a free trial to help you decide if Rise works for you without paying anything! Additionally, while we operate as a business, we believe that money should never be the reason why someone doesn't have access to Rise. If you truly cannot afford it or want a longer time to try, please email us at support@risescience.com and we'd be happy to help.
Not a free app
Response from developer
Hey - We offer a free trial to help you decide if Rise works for you without paying anything! Additionally, while we operate as a business, we believe that money should never be the reason why someone doesn't have access to Rise. If you truly cannot afford it or want a longer time to try, please email us at support@risescience.com and we'd be happy to help.
Not seeing a huge benefit
What is incredibly frustrating is correcting my sleep time each day! My phone is not touched but I have a Garmin Forerunner 245. That is a sports watch with sleep tracking. Since it is connected to Apple Health, I suspect it is getting movement from that device. If I roll in my sleep that is movement.
With the new feature where it shows the blocks of time I see these interruptions.
Now, it is a giant pain to drag every block together to fix it. Maddening may be a better description. I’m about to delete the app off my phone because it is now so difficult to use with the recent changes. There is no way to contact the Rise team so here I am writing this review. It is frustrating since I paid for a subscription. That’s the only way to really try it because the trial period is too short.
Great for awareness of sleep deprivation, needs improvement on functionality.
Response from developer
Hi, there is a way to delete sleep records! I'd love to help, just email us at support@risescience.com mentioning this review.
Seems faulty?
Response from developer
Hey Sentryism -- thanks a ton for sharing the feedback. You're 100% right that if you can't trust the data you shouldn't pay. We'd love to learn a bit more, pass this to our engineering team and see if we can help you out. Would you mind sending us a quick note at support@risescience.com mentioning this review?
Needs Improvement
A different & more effective sleep app
Can’t enable needed data
I just downloaded the app because it looks really cool and I’ve already run into a problem. I’ve enabled the motion tracking no problem. Then I tried to enable the health data and that’s when it stopped working. I followed the steps given in the app and enabled the options I had. My settings shows two options labeled “steps” and “sleep.” Apparently “sleep” isn’t the same as the “sleep analysis” the app wants, because now it’s telling me I don’t have it enabled. But as far as I can tell, I do. I’ve been trying to find a way to contact customer support, but there isn’t any way. The support page is just FAQs, no way to contact them, despite the top of the page saying you can contact them. I really want to start using this app, but until this settings issue is figured out, I can’t! How do I contact a customer support person????
Response from developer
Hey — I'm sorry you're having an issue with getting Rise to work. Please email us at support@risescience.com and we will help you out and make sure you can get everything working again.
Confusing Pricing But Alright App
First- my sleep schedule has been messed up. I'm trying to get it on track. But if I'm up late and then wake up late it tells me my energy peak occurred while I was still sleeping. And anytine I sleep over 12 hours it seems to not give me a new adjusted energy schedule or sleep debt that day - only shows the day prior. Meaning the nights I've working hard to pay down my sleep debt are skipped, and my sleep debt only decreases if I'm sleeping 1-3 hours over my sleep need.
The second issue I have is the confusing Pricing. I had made up my mind I would pay for an annual subscription after the trial ended. I forgot and got charged automatically, which was my fault. But when I looked at the pricing options I was charged for a $60 annual subscription while there was a second option for a $30-40 annual subscription. If there was a special going on its upsetting thst anyone auto charged during that time paid full price. I already felt like I was splurging considering paying for the app and then felt like I somehow was overcharged inadvertently.
Response from developer
Hi! I'd love to learn more about the issue and would love to make sure that you can take advantage of the limited time offer. Email us at support@risescience.com and we'll help out.
Really Great! But too much of a $$$ commitment.
Yeah other than that I love everything else that this app offers. I love being able to set reminders to remind to wind down for the night. Because of this I have been able to relax just in time for bed! I do recommend giving this app a shot if you are struggling with getting on a normal sleep schedule!
My message to the developers of this app:
*please extend the free trial to 2 weeks. This way we can experience more of what Rise has to offer and actually see our true sleep debt.
*please consider adding the offering of a monthly subscription to the financing of this app. I’d say around $7.99/month would be a good price for this app. This way it would seem quite a bit less daunting to access the premium features of this app. (Benefits those who don’t want to spend more on the short run, $8 compared to $60; but makes those people spend more in the long run, $96 compared to $60.)
Seriously, I really like what you guys have done here with this app but until I see an option for a monthly subscription, I probably won’t use this app.
-sincerely, chris