Great customer service!
Fantastic app, had helped me improve my sleeping habits surprisingly fast!!
I struggle with getting a good night of sleep quite a lot and getting non restorative sleep this app is such a beautiful design and also really helps! Simple has everything you need and nothing over complicating it, I have recommend it to a number of people already and they have also downloaded. Not gonna lie I was a little jealous when they had a low sleep debt and mine started at 21hours! But in 2 days it went down to 13 and kept dropping! So the app works! I’m just competitive and jealous of other people sleeping healthy unlike me I guess!
Their customer service team is great and extremely responsive, I reached out with a issue with getting in the app, and they responded in minutes and fixed it quickly and kindly
10/10 highly recommend
I struggle with getting a good night of sleep quite a lot and getting non restorative sleep this app is such a beautiful design and also really helps! Simple has everything you need and nothing over complicating it, I have recommend it to a number of people already and they have also downloaded. Not gonna lie I was a little jealous when they had a low sleep debt and mine started at 21hours! But in 2 days it went down to 13 and kept dropping! So the app works! I’m just competitive and jealous of other people sleeping healthy unlike me I guess!
Their customer service team is great and extremely responsive, I reached out with a issue with getting in the app, and they responded in minutes and fixed it quickly and kindly
10/10 highly recommend
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Not good for people who work nights
I love the idea of this app, but the execution makes it obnoxious to use for people who are regularly up working late and not constantly on their phones. It estimates when you sleep based on when you put your phone down for a long period of time at night—which means if I work from 10pm to 4am and then check my phone before going to sleep, the app decides I went to sleep at 10 and woke up at 4. I have to check every day to see if the times are wildly off (which they often are). Sometimes I’m able to manually enter the right times, but sometimes it won’t let me. This morning I went to sleep around 5:30 and it wouldn’t let me enter anything past 4am. It also doesn’t have a way to record your whole night of sleep if you happen to wake up in the middle of the night and check your phone before going back to sleep; you have to manually adjust. I finally gave up and deleted the app. I think it would work better if I used Sleep Cycle every night, but I don’t have an outlet near my side of the bed and don’t want to go to the hassle of charging my phone on a portable charger every single night just to get Rise to work. For a paid app it should be better with this.
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Response from developer
Hey, I really appreciate your feedback. You're right that our tracking is not great if you work nights and we need to improve it. We're currently exploring better ways to accommodate those who work at night. I'd love it if you could email support@risescience.com mentioning this review so that we can get your input on how we can improve the accuracy for you and try to make up for your poor experience.
Not functioning, no support to be found
Update: I was able to get in touch with someone who quickly helped me resolve my issue, which was minor and now the app seems to be working beautifully! Shout out to Oddie for the customer service experience I was hoping for!
I downloaded the week trial and setup my information without issue. The next day I couldn’t get past a screen telling me it needed permissions from Apple Health, which were already enabled. No amount of turning off/on permissions, deleting/reinstalling the app helped. Reached out to support and am still waiting for any type of response, over 24 hours later. I really want to like this app, and I’m willing to pay for it, but not if it won’t function the way it should and certainly not if support is nowhere to be found. I will update this should anything be resolved.
I downloaded the week trial and setup my information without issue. The next day I couldn’t get past a screen telling me it needed permissions from Apple Health, which were already enabled. No amount of turning off/on permissions, deleting/reinstalling the app helped. Reached out to support and am still waiting for any type of response, over 24 hours later. I really want to like this app, and I’m willing to pay for it, but not if it won’t function the way it should and certainly not if support is nowhere to be found. I will update this should anything be resolved.
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Rise may be on to something...
I’ve tried quite literally everything to get sleep: pills, vitamins, meditation, everything. It’s only been a few days, but with this app I’ve noticed a marked improvement in my sleep quality.
The notifications for different aspects of things that may affect your sleep have been incredibly helpful to begin to change my sleep schedule and hopefully resolve a majority of my insomnia. These notifications have helped me take stock of when I’m working too much or just getting sucked into my phone or laptop and need to step away from the screen because I need to prepare for sleep.
Within three days of downloading, I’ve had marked improvement in the amount of deep sleep I’ve gotten and my heart rate while sleeping has also dropped.
The creators of this app are truly on to something really revolutionary and I can’t wait to see where it will go from here.
The notifications for different aspects of things that may affect your sleep have been incredibly helpful to begin to change my sleep schedule and hopefully resolve a majority of my insomnia. These notifications have helped me take stock of when I’m working too much or just getting sucked into my phone or laptop and need to step away from the screen because I need to prepare for sleep.
Within three days of downloading, I’ve had marked improvement in the amount of deep sleep I’ve gotten and my heart rate while sleeping has also dropped.
The creators of this app are truly on to something really revolutionary and I can’t wait to see where it will go from here.
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Best Sleep App Out There
I have sleep problems. Not in the way of insomnia or narcolepsy (though that may be crusted within somewhere). No, I have sleep problems in a way that leaves something missing. Like some lost friend, but a more successful friend. Like and old pet, but one that was let loose in the wild. Sleep is deeply missing in my soul. Sure, it sounds melancholy, and it is. It is introspective and mysteriously present at times of exhaustion and mirth. It is freezing cold and empty in its ever-presence.
The cure, I believe, is this easy prescription: a regular bedtime, blue light glasses, and making steep down payments on sleep debt. Same mattress, same sheets, and same room. The Rise - Sleep app is where those not quite forgotten can find deep sleep again, and reconcile with the root cause of their sleep issues. My deep slumber comes from laying quietly, emptying the contents of my mind, and waiting for a calmness to fill that space. This is the necessity I require shovelled into the hole left from tempurpedics, sleep numbers, massage pillows, and temperature controls. All fine distractions, sure, but the Rise- sleep app? It’s family. A place where restless sleep dissipates, and you realize your dream slumber was there all along. You just wanted an app frill-less and present, where science rules over sparkle and shine. Where everyone can come to learn they’re just a few habit shifts away from a new life.
There’s a million like it, but none the same. The best for your rest. A fiesta of siesta. A nose for your doze. Close the gap to your nap with the Rise sleep app.
The cure, I believe, is this easy prescription: a regular bedtime, blue light glasses, and making steep down payments on sleep debt. Same mattress, same sheets, and same room. The Rise - Sleep app is where those not quite forgotten can find deep sleep again, and reconcile with the root cause of their sleep issues. My deep slumber comes from laying quietly, emptying the contents of my mind, and waiting for a calmness to fill that space. This is the necessity I require shovelled into the hole left from tempurpedics, sleep numbers, massage pillows, and temperature controls. All fine distractions, sure, but the Rise- sleep app? It’s family. A place where restless sleep dissipates, and you realize your dream slumber was there all along. You just wanted an app frill-less and present, where science rules over sparkle and shine. Where everyone can come to learn they’re just a few habit shifts away from a new life.
There’s a million like it, but none the same. The best for your rest. A fiesta of siesta. A nose for your doze. Close the gap to your nap with the Rise sleep app.
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Response from developer
Hey -- thanks for the kind words. We share each positive review with the team and it gives us a spurt of joy. Thanks for bringing us a bit of joy! 😊
Improved sleep = better me
I’ve had sleep issues most of adult life but didn’t really know how to improve it. I’ve used supplements, changed exercise habits and have tried other sleep apps. The other apps (Fitbit and Garmin) tracked my sleep but frankly I already knew how bad my sleep was - what I wanted was a way to improve it.
Rise asked me a lot of personal questions about my sleep and lifestyle and created a plan for me to follow. The plan was simple but effective. I was able to see how my sleep debt built up and was given some tools to pay it off. It was effective for me because of nudges - those that I asked for - were gentle reminders to stick to the plan. An example of this - I am usually on my phone late into the evening - instead of telling me I couldn’t (which is what I thought the recommendation would be) they gave me tools to make it work for me.
My sleep has greatly improved and it is all thanks to the awareness, plan and help with implementation.
Rise asked me a lot of personal questions about my sleep and lifestyle and created a plan for me to follow. The plan was simple but effective. I was able to see how my sleep debt built up and was given some tools to pay it off. It was effective for me because of nudges - those that I asked for - were gentle reminders to stick to the plan. An example of this - I am usually on my phone late into the evening - instead of telling me I couldn’t (which is what I thought the recommendation would be) they gave me tools to make it work for me.
My sleep has greatly improved and it is all thanks to the awareness, plan and help with implementation.
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Response from developer
Hi Sane Jane -- thanks for sharing your experience. Glad to know that you're finding success with improving your sleep. We hear it all the time from folks that have tried other trackers/apps that just didn't work. Thanks for giving us an opportunity to help. If you ever have feedback positive or negative, we want to hear it: support@risescience.com
A closer look at sleep
I’ve been using Rise for a few months now. In many ways, Rise helped me understand a lot about sleep that I simply didn’t know. Prior issues with focus, motivation, and mood were all alleviated after using the app and sticking to a sleeping plan. As a result, I’ve seen an increase in my energy level and productivity at work. And Rise helped me achieve this in an inexpensive way with a sleeping plan that fit my schedule.
I found the app easy to navigate, especially given the overload of information I got with AutoSleep (and I love AutoSleep). The notifications I get pushed to my watch to remind me to prepare for sleep were helpful too. Where as AutoSleep wants to record and present information, Rise translates that information into a plan that not only allows you to understand sleep, but do something about the lack of it.
I found the app easy to navigate, especially given the overload of information I got with AutoSleep (and I love AutoSleep). The notifications I get pushed to my watch to remind me to prepare for sleep were helpful too. Where as AutoSleep wants to record and present information, Rise translates that information into a plan that not only allows you to understand sleep, but do something about the lack of it.
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