Medibank OSHC User Reviews

Medibank Private Limited

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App frozen and not aligned to iPhone 12 Pro

The app freezes and doesn’t seem to be aligned to the iPhone 12 Pro screen specifications. I can’t also login because of the bad sizing.

Nikvissa

4 years ago

Response from developer

Sorry about this Nikvissa! Please email us at oshc@medibank.com.au, so we can look into this for you. - Jade

Crashes everytime I open it

“I am using iPhone12 pro max with latest software upgrade and downloaded this app 3 dyas back. Unfortunately whenever I open it, it crashes everytime within a second . Don’t know what’s wrong with it!!”

I sent the above text to the mentioned email and they didn’t say anything about why the app is getting crashed, rather talked about how to login online and in app!!!

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rishabh707

4 years ago

Response from developer

Hi there, We'd love to look into the issue you are experiencing with the app. Please send us an email with your details at oshc@medibank.com.au. We look forward to hearing from you soon. Thanks, Anna

Crashing

I couldn’t even open the app in my phone and my phone is updated with latest IOS so phone is not the issue.

R00ky94

4 years ago

Response from developer

Hi there, I'm sorry you haven't been able to open the app. Please send us an email at oshc@medibank.com.au so we can investigate this for you. - Jade

Badly described

15 minutes on the phone with medibank. that is how long it took me to find out this app is for overseas members. it should say that in the description. 15 minutes and 4 phone transfers because no one on the hotline knew what they were talking about.

Smooshsup

4 years ago

Response from developer

Hi there, I’m sorry to read of your recent experience with Medibank. If there is anything we can help you with, please email us at oshc@medibank.com.au. Kindly, Jade

Painful

Trying to enter your date of birth is the most frustratingly painful experience. You can’t just write it in. You have to find it on the month per page calendar then requires you to click next page over a hundred times. Plus closes itself regularly so you have to start again. I have given up. Will delete app

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Pepa xhukbffgjb

5 years ago

Response from developer

Hi Pepa, I am sorry you are having issues with updating your details on the My Medibank app. Please send us an email at oshc@medibank.com.au, so that we can look into that for you and get this resolved. Thanks, Anna

Lots of features & easy claiming

Love it

21Lewy

5 years ago

Response from developer

Hi there, Thanks for your lovely review. If there is anything we can do to help, please don’t hesitate to let us know. Thanks, Anna

Cant login into app

I am unable to login with same membership number and password as it displays incorrect password. With the similar details i can easily login online.

s aulakh

6 years ago

Response from developer

Hi there, I am very sorry for the issues that are being experienced in logging in to the Medibank OSHC app. So that we can investigate the issue further, it would be appreciated if you could please send us an email with your details (membership number, full name, date of birth and address) to oshc@medibank.com.au We’d love to get this resolved for you as quickly as possible. Thanks, Dave

Awesome

Despite it’s late, nevertheless it would be useful app. Great features, I enjoyed it

3Alliwa

6 years ago

Response from developer

Hi there, it's great to read that you are finding the App to be useful. We really appreciate you taking the time to submit your review. Thanks, Dave

Cannot log in/register

I cannot log in to my existing account (saying it’s invalid password) while I can via your website. And it says ‘membership not found’ when I try to register.

正在载入。。。

6 years ago

Response from developer

Hi there, I am really sorry you are having difficulties logging in to the Medibank OSHC app. So that we can investigate the issue further, it would be appreciated if you could please send us an email with your details (membership number, full name, date of birth and address) to oshc@medibank.com.au We’d love to get this resolved for you as quickly as possible. Thanks, Dave

Not able to log in/ register

Not able to log in to app, neither register from app, using existing OSHC membership number, always show can’t find the match number. The cover is active and i can access online.

：23

6 years ago

Response from developer

Hi there, I am sorry you are having difficulties registering for the Medibank OSHC app. So that we can investigate the issue further, please send us an email with your details (membership number, full name, date of birth and address) at oshc@medibank.com.au We’d love to get this resolved for you as soon as possible. Thanks, Anna