Great device, great app update
I use my Apollo Neuro almost daily for anxiety and to help me get or stay asleep. It truly is a lifesaver and it’s helped me ease back into normal life after being isolated during the pandemic. The developers really seemed to listen to user feedback in the 2.2 update and included app features that were wanted by a lot of users. I’m grateful for that and for purchasing a product that has a dedicated team behind it trying to make it even better.
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App working well so far
I’m 2 days and 383 minutes in and so far I’m impressed with the device. The app has been straight forward to understand and hasn’t had any bugs for me. As for the hardware it seems like it helps for anxiety and relaxation although I’m still evaluating if it helps with sleep. I need to give it more time to see if it’s helping or the placebo effect. So far it’s a keeper and I’ve been putting it to the test!
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Fix wake up alarm bug in app
One of the main reasons I got this was to use this to gently wake up in the morning. The schedule features work throughout the day but when it comes to one mode the “Energy and Wake up mode” it has not worked yet.
I set it for 5:30am for 30 min. And I have an alarm set for 6am. I wake up early and open the app and see it’s 5:40 and the schedule mode has not started yet!!
I’ve tried this for 2 weeks now and it will not play the mode when schedule. Every other mode works when scheduled, but not the wake up function.
Please fix the bug in the app.
This is not a cheap device. I will happily upgrade my review after to full stars.
I set it for 5:30am for 30 min. And I have an alarm set for 6am. I wake up early and open the app and see it’s 5:40 and the schedule mode has not started yet!!
I’ve tried this for 2 weeks now and it will not play the mode when schedule. Every other mode works when scheduled, but not the wake up function.
Please fix the bug in the app.
This is not a cheap device. I will happily upgrade my review after to full stars.
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Fix the app!
The app will randomly not pair with the Apollo device after using it for awhile, so I have to spend time unpairing it, uninstalling the app, etc. How is an app so technologically behind in 2022? (Especially for the price of this thing!)
Also, I have to press the play button several times, and hit it just the right pressure to get the program to actually play on the device. I like the actual device and it seems to help with my sleep/anxiety, but WOW the app needs some serious work.
Also, I have to press the play button several times, and hit it just the right pressure to get the program to actually play on the device. I like the actual device and it seems to help with my sleep/anxiety, but WOW the app needs some serious work.
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App keeps crashing
Absolutely love the device - it helps with anxiety, stress and social situations. I use it every day. But the app is absolutely *terrible*. It crashes more times than it works so I’m constantly shutting down and restarting the app. Considering the device is so expensive and the app is the ONLY way to use it, this has to be fixed. I have no idea what is going on but the app will either crash without connecting, or seemingly connect saying the battery is 100% but it is not connected, or freeze up. Love my device but hate, hate, hate the app. If it gets fixed I’ll up the rating, but dang…
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Device thumbs up - App thumbs down
The device is awesome, aside from the slow charging and short battery life. Better sleep, less anxiety, etc. The app, however, is very frustrating! Device doesn’t stay connected. My data doesn’t sync correctly. Takes 8-10 taps to get a program to play. The scheduling option doesn’t work. Please fix the app!
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Please Fix the App!
I’ll echo the others and say that the device works well and is indeed effective against anxiety, panic, and fight or flight. While wearing this device, stressful events that would normally send me into a panic just roll off me. If I’m even slightly triggered I will activate the device and it helps immediately. It’s a little miraculous to be honest. So high praise! The app however needs a major facelift. I have to hit play on the session I want about 10 times before it will actually start playing. That part is not a calming experience for me. I do wish there were a few additional sessions as well. A panic attack or SOS mode would be pretty cool. It’s a pricey device, so I would expect a little bit more from the app. But, I love the device and use it daily.
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Response from developer
We’re so happy to hear that Apollo is working well for you, and that you’re seeing such positive results. Results like yours motivate our team to build a bigger and better product for everyone. Thanks again, and reach out any time if you have any questions or comments about Apollo. Sincerely, Apollo Technical Support
Device is great, app is slow and limited
I seriously love this device because it helps me overcome my anxiety and fall asleep when I wake up in the middle of the night. The app, however, is quite cumbersome and the UXer in me compelled me to write my first review in years. It takes a long amount of time to load/connect. Even though the interface looks simple, it takes a frustrating amount of time to pick the program I want to play. I just want it to quickly play when I tap the program and then if I want to change the settings tap on a more menu that’s off the the top right. Everything seems to have a delay.
Please include a fast way to restart a program directly from the device and a way to pick programs from a widget or watch so I don’t have to wait forever for this app to load. It would be nice to see the battery charge on that widget too.
Please include a fast way to restart a program directly from the device and a way to pick programs from a widget or watch so I don’t have to wait forever for this app to load. It would be nice to see the battery charge on that widget too.
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Response from developer
Hi Diana Kusunoki, We’re sorry you’re having some technical difficulties with your Apollo. If you haven’t already, please reach out to our Customer Service Team so we can help you get any issues resolved for you as quickly as possible. We can be reached using the 'Support' pop-up on our homepage at www.apolloneuro.com. Sincerely, Apollo Technical Support
Relief without medication
I am not someone who normally struggles with anxiety but we have lived through some very abnormal times and like it or not anxiety became my companion. I did not want to take medication so I looked for an alternative. I came upon this device and decided to take a chance on it. I’ve been wearing it for several weeks and over time it has significantly tamed my anxiety concerns. Is it 100% effective.. no …but it is as close as I imagine anything can be outside of medication. This does not come with side effects so I’m very happy I took a chance on it. You can wear it on your wrist or your ankle. It’s pretty discrete.
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Device great, app not so much
I love the device itself, which (while pretty subjective) has helped me remain more calm and recover faster from anxiety episodes. But the app is, to put it mildly, terrible. It crashes constantly, takes up to a minute to start up each time (because it reconnects to the device), and often doesn’t capture completed sessions. Developers, please make this better because it makes the user experience for an otherwise very useful device extremely frustrating!
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