Nordlux Smart Light User Reviews

Top reviews

Cr@p

I have 3 bulbs and none of them consistently connect. Occasionally one will, but never two or all three. I’ve reset and reinstalled etc but still don’t work. Spend a little more and get better is my advice!!

Response from developer

Dear Sirs, We would like to guide you and therefore we kindly ask you to contact our customer service on e-mail: export@nordlux.com. Kr Nordlux/Betina

Disappointing

Doesn’t work with Alexa. The Alexa App doesn’t work. Voice commands don’t work either. Even rung Alexa and they don’t understand why they don’t work. The box says Alexa compatible, they are not! The independent 3rd party app works (by Nordlux), but don’t buy them if you want smart home compatibility!
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Response from developer

Dear Sirs, We would like to take a closer look at what issues you are experiencing, therefore we kindly ask you to contact our customer service on e-mail: export@nordlux.com. Furthermore, we recommend you to update the app to version 2.2. Perhaps this helps. Kr Nordlux/Betina

Grip lamp

Bought this lamp as we wanted to be able to schedule time it turns on and off. Been trying to do this for two days but as soon as I save, the app crashes. Love the lamp, but not the app….

Response from developer

Hi, Kindly contact us on e-mail: export@nordlux.com and we will do our best to guide you. Kr Nordlux/Betina

Useless App so smart bulbs won’t work

Bulbs look lovely but after about 2 hours managed to get them to show as connected to App. They appear on my Alexa account but nothing will make them turn on and off as smart bulbs. Clicked on bridge link and just comes up error contact customer support. I’ve always used smart bulbs and never had an issue with other manufacturers.
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Response from developer

Hi, We are very sorry to hear about these problems you have had. We are convinced that we can help you making sure it works well. If you would please call 01200 42277 or write salesuk@nrodlux.com our UK office then we will do our outmost to guide you. Kr Nordlux/Betina

Doesn’t connect

This app is useless, the light never connects to my phone, it tells me I can update the firmware to ‘fix bugs’ but the update fails every time. When I turn on the light it flashes off and on for a few minutes with different modes of light (relax, night light etc) but won’t connect to my phone (iPhone 14) it tells me to get closer to the light when I’m standing directly underneath it. I really like the light, don’t actually need all the settings on offer. I just want it to turn on and stay on.
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