Leave a Review Sunrise Village Adventure Game
Game developers fixed problems
This is a fun game that crashed a great deal for a while. At one point, I was stuck and couldn’t do anything without a crash. Eventually the game developers fixed the problems.
Now it is fun to play. There is good team play with people from around the world. There are multiple goals and competitions on various levels. Like that there isn’t a long narrative embedded in the side stories, as is the case with some other games, so play moves along smoothly.
Recommend!Show lessAws1249
Would be brilliant if it didn’t keep crashing!
Absolutely loving the game! Have even spent money to buy some of the bundles. However, it constantly crashes. Clicking on the videos to watch get extra things, always freeze and crash. Luckily I have good patience to keep going back on…but would be great if it stopped crashingbritney boy
Developer Response
Hello, Thank you for your feedback! Please, try to reduce the graphics settings you have currently which you can do from the settings page. If they are set to ultra you may need to set them to medium. We kindly ask for your patience as we try to identify the root of the problem, as well as a potential fix. Thank you for your understanding!Has potential; currently tedious
I’m on the road a lot, and I’m always looking for new mobile games to play. I downloaded this one as I just finished Wylde Flowers and this game kind of reminded me of it. The energy drains waaaaaaaaaaaaaaaaaaay too quickly, making the game not enjoyable to play. I literally only get to play for 2 min before I’m done playing for the night. Deleting the app til the energy consumption is more balanced. And saying “more energy is available by completing actions” is not a good answer as you have to use energy to complete those actions. Telling people to spend energy to get less energy as compensation is not a good business practice. This is completely Pay to Win.Show lessCaelumHeres
If you like companies that give you the runaround & fail to fix
Then this is the game for you. Crashes, glitches, tasks that close prematurely (that you wasted diamonds and energy on, frequently with your own hard earned cash) THAT THEY WILL NOT REPLACE. videos that you have to watch to earn diamonds and tools you need, that crash, do not give the reward, if you are lucky you will get the reward after several times viewing or trying to view the video or if not lucky video will not reopen and you just lost reward and your time trying. Every time you change screens in this game, it crashes. If you try to open a gift or decoration it crashes. If you try to move an object it crashes. If you write to customer service, they give you the run-around over half a year and still no fixes. Our exploration team has consisted of from 31-6 and every single person is having the same issues. They do not improve at all.Show lessGuinaverre
Developer Response
We're sorry to hear you're experiencing an issue with our game. Please contact our support team and they'll be happy to help you! https://support.innogames.com/landing/sunrisevillageVery Fun
It would be amazing to see pathways and more variety to the decoration options, as well as the ability to rotate and customise all buildings and decor.
Love it so far, great pace and engaging. Can make steady progress and relax for a few moments around a busy life.Megsyyyy_98
Developer Response
Hello, thank you for your feedback! Sunrise Village is under continuous development and we welcome all suggestions from our players! We will pass on your suggestion to our team!InnoGames does take your money
I came in here to leave my first review and lo and behold saw a review stating the exact same thing that just happened to me had happened to someone else. I purchased a pack on a Wednesday and then another two on that Friday. I never received one of them so I requested a refund through Apple. I received the refund but when I logged back into the game I had a negative balance of diamonds. I sent a message to support and they kept trying to tell me I used the diamonds before receiving my refund on the pack I never received.
I actually showed them proof and was waiting to hear back when just tonight my card was charged for another pack without my authorization and when I was not even playing the game. I reported it to Apple and requested a refund. I’m assuming it was “support” at InnoGames. I reached out to let them know I was reporting it to Apple and deleting the game. I will be keeping an eye on my charges for sure for a while. Horrible customer service and scam like behavior. Buyer beware.Show lesspitasquitttttt
Developer Response
Hello, We are sorry to hear about having a bad refund experience. If you believe that you were unfairly treated kindly contact our support so we can investigate once more and potentially find a solution or give you further explanations. In any case , we thank you for your royalty and hope to see you back in Sunrise Village soon!Forced updates
This game is great at first until you need an update. I’m very disappointed that I only downloaded a couple of days ago and it is already forcing me to update in order to continue playing. There are plenty of games and apps that require updates, but at least give you a few days notice before game play is not allowed before update. I am not near WiFi at the moment and downloading an update on my phone’s data is intolerably slow! Besides that, I’m in a spot with a less than ideal connection. So I can’t play the game until I get somewhere with WiFi or a better connection. It’s unfair and ridiculous. I sincerely hope you fix this flaw and notify that an update is available, but don’t force me to download until the notice has been around for a few days at least! I hate being forced to update!!Show lessSwinginCaliGrl
Developer Response
Hello, Thank you for your review! We will look into possible improvements in this area.Don’t bother
At this point, I’ve been watching/playing this game for over a year. The rate of development is excruciating slow, and what they do develop is of such poor quality that most players have already left the game. Best estimate, there are fewer than 1,000 active players left, and many of those are so frustrated with recent changes that they’re not actively playing, just hanging around in hopes that someone will right the ship.
I’ve invested heavily in trying to coach them through basics of game design, as well as customer service and it’s fair to say not only do they just not get it, but they are determined not to.
It’s a cute game idea, and it had great possibilities, but in the hands of this company, it’s doomed. With the attrition rate of current players, and their rate of development, there is mathematically no way they’ll ever finish this game.Show lessCraig Murray - trademark thief
Great fun
Great all round game, nice graphics and fun concept. Like all these games, waiting on energy is so frustrating. Having friendship level up and provide items and energy is awesome. Having energy rewards on the order board as well would be great.
My only disappointment with this games was to spend big $$$ on top tier rewards extra and then to still be expected to spend more to receive the energy tier.Show lessLunar-Child
Developer Response
Hello, thank you for your feedback! Sunrise Village is under continuous development and we welcome all suggestions from our players! We will pass on your suggestion to our team!Disappointed
Thought this was a cute game. Unfortunately when reaching level 10 I was expected to click on people in the game. It was okay to tick friendship, but Was unable to continue the game unless I also clicked buddy up. Did not want to do this and could not leave the page. Even after turning off and on had to click on buddy up. Have now deleted the game. Bit like a dictatorship than a fun game.Show lessReady too
Developer Response
Thank you for your feedback! We're always working to improve the game and its many features. We will look into possible improvements in this area.
