I understand being a smaller business, but this is ridiculous. This app barley functions. It doesn’t show you due amounts, and doesn’t even refresh after making a payment. I’ve had to reset my password four times, with two different monitors in front of me, and it will not take my password. I had no choice but to choose this insurance company because everything is going up, and they were the cheapest at a whopping $300. It’s really disheartening when the company I chose to insure my car so I can continue to contribute to society, doesn’t even seem reliable. In this day and age, internet presence is everything. And if I can’t even get a breakdown of my policy, let alone log in, why would I trust you?
Just food for thought.
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