Works when I works!
Works when you first login on your phone. Will never connect again. Keeps saying to many devices. Only devices are my computer and my phone. Everytime I login on my phone I have to set up my two factor. Works great on laptop.
Getting better
UPDATED REVIEW. It’s getting better. One feature I think it’s missing is when scanning a document, there is no option to crop the scan. Please include this in the next update.
Terrible App
There is no way in h*** this app has ever been as highly rated as it shows up. I can only conclude that reviews have been faked. The app is entirely nonfunctional; when I *do* get it to open it regularly spends time re-verifying EVERY SINGLE FILE IN THE ENTIRE DATABASE
This happens every other time I use it; support is nonexistent. The app is trash, plain and simple. Whatever team put this abomination of code together should never be allowed to touch a computer ever again. Trash work from an increasingly buggy, slow, and all around poor service.
This happens every other time I use it; support is nonexistent. The app is trash, plain and simple. Whatever team put this abomination of code together should never be allowed to touch a computer ever again. Trash work from an increasingly buggy, slow, and all around poor service.
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Good but too slow
It’s too slow.
Slow and clunky.
This app has been the same since the day I starting using it over 4 years ago. I don’t have a choice as it is required by my employer. It is very slow and many many times larger files just stall and don’t sync, download or open. I’m sure my employer pays a lot of money for 100+ employees to use it. Just a horrible experience on mobile devices.
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Rubbish
Multiple issues. I’ve tried to tell Datto of the problems and they ignore and don’t acknowledge the problems.
1. Scribble is broken
2. Full document names not shown only say 15 characters then it shows ….. we deal with architectural drawings that have lengthy drawing names. On site, I can’t find any specific drawings. Datto confirm they will NOT update this. Ridiculous
3. On IPAD or IPHONE, the UI colours are wrong and you can’t see the text, only if you switch to dark mode the text is highlight. i.e the SAVE button after making a change….pretty important button to find.
4. Generally need a better UI on the app. Too hard going in and out. Settings is too hard to access when deep into the folders.
I’m on the verge of getting our company to switch to SharePoint or BOX
It’s good software and the integration into windows has been great, however some of these problems make the app totally unusable.
1. Scribble is broken
2. Full document names not shown only say 15 characters then it shows ….. we deal with architectural drawings that have lengthy drawing names. On site, I can’t find any specific drawings. Datto confirm they will NOT update this. Ridiculous
3. On IPAD or IPHONE, the UI colours are wrong and you can’t see the text, only if you switch to dark mode the text is highlight. i.e the SAVE button after making a change….pretty important button to find.
4. Generally need a better UI on the app. Too hard going in and out. Settings is too hard to access when deep into the folders.
I’m on the verge of getting our company to switch to SharePoint or BOX
It’s good software and the integration into windows has been great, however some of these problems make the app totally unusable.
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Upset
Save as window still not fixed… cannot see top line with save option. Still cannot annotate or add text to a photo… Not good enough
Response from developer
The Scribble feature was temporarily removed, then swiftly re-enabled. In this release, the scribble function has been re-implemented with a very similar tool which we'll continue to develop. This was a necessary change, and we're sorry for the inconvenience during the short period it was not available.
Issue with opening PDFs
A good app…..but I seem to be unable to open any PDFs…..seems to be fine with most other file types
Errors
App is awful.
Logs out, password validation is a dead end and you can’t delete the app from your phone or try to reinstall to fix log in issues
Logs out, password validation is a dead end and you can’t delete the app from your phone or try to reinstall to fix log in issues
Scribble feature buggy!
Please update bugs!!
Scribble use crashes app
Keeps reading palm with Apple Pencil and making unwanted streaks across the page
Keep getting random ˋfailed PDF savè warning
Scribble use crashes app
Keeps reading palm with Apple Pencil and making unwanted streaks across the page
Keep getting random ˋfailed PDF savè warning
Response from developer
Thanks for your review. We've resolved the several of these bugs in the last two releases. Please update and try again. If you continue to experience issues, please contact support so we can fix the issues you're experiencing.
