Datto Workplace User Reviews

Datto Inc.

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Scribble is busted!

This was the number one feature I used this app for. I even bought an iPad Pro to be able to use it with Apple Pencil. Now it is gone and markup does not work! Useless!

Update: The scribble function is back but is totally busted. The problems I am having are:

1. When writing on a document with Scribble using an Apple Pencil it is registering the side of my hand as a pencil touch and consequently I get a line across my page. This never used to happen with the old scribble.

2. Every few seconds I get a pop-up saying “Failed Saving PDF”.

3. Every few minutes the app crashes completely.

4. The functionality of the scribble function has been reduced.

This is a major issue for me. This feature is massively important for me and right now it is not usable.

On a side note, a great new feature would be: if you are creating a Scribble from a blank page, it would be great to be able to create additional pages. I sometimes use Scribble to take notes and it is frustrating if I use up a whole page to have to start a new file.

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Financial Whizz

3 years ago

Response from developer

The Scribble feature was temporarily removed, then swiftly re-enabled. In this release, the scribble function has been re-implemented with a very similar tool which we'll continue to develop. This was a necessary change, and we're sorry for the inconvenience during the short period it was not available. Update January 2022: We've resolved several of the bugs you've reported in the last two updates. Please try again. If you continue to experience issues, please contact technical support so we can get these issues resolved.

Terrible

Terrible software not fit for purpose

DavidA1948

3 years ago

Response from developer

Please can you elaborate and be more specific with your feedback so we can make improvements. Please contact technical support if you are having issues, so we can assist in resolving them.

Workplace for iOS v4.1

Well done Datto….. take away the one feature that separates it from Dropbox and the like by messing with the Scribble feature. Where is the text feature to add text to a markup? Why remove just that? More to the point why take the feature out and force users to have another app to edit only to have to save it back to sync it? Hardly an efficient way to work.

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the_cadman

3 years ago

PDF viewing

Cannot view pdf documents at all. Makes the app useless for me.

Steke2u

3 years ago

Response from developer

Please contact support to get assistance with this issue. Indications are that it's a localised issue.

Eh?

Apps not bad. It gets the job done. However, it won’t open pdf’s anymore. No idea why.

JimBobRox

3 years ago

Response from developer

Please contact support so we can assist. This seems to be a localised issue, so we need to gather more information to assist.

Not bad, getting better

There’s a lot of slamming going on here and I feel like we need a little balance.

The app works smoothly and connects well as of this 4.0 release. The aesthetic has also been refined and is nicer to use as a result.

thisjusten

3 years ago

Garbage!!!

Datto has taken this product from bad to worse! The app is buggy, clunky and the UI is God awful. Ever since the original CEO/Founded of Datto stepped down the whole company has gone in the toilet. Don’t waste your time with this worthless app.

Throne King 22

4 years ago

Does not connect - no way to troubleshoot

Useless on ipad

knelsonvsi

4 years ago

Response from developer

Please contact support for technical assistance with your account

Buggy

Buggy, space available reports incorrectly on the device, sync doesn’t work in the background.

SARGuy76

5 years ago

Response from developer

Please contact support for technical assistance with your account. Note background syncing has never been a feature of the Workplace mobile app, however we are investigating this currently for a future update.