Not to my liking
This app is perfect it has photos videos notes or whatever you wanna hide from people so when someone decides to go through your phone they cannot because they need the passcode though I didn’t like it that much because I thought it was gonna be like a Calculator even when you go in the inside and then you’ll just enter the numbers for it to open but just the logo was like the Calculator so it’s not to my liking but I would definitely recommend it
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App disappeared
Three days ago my app which I had for years disappeared. It doesn’t even show in app
Purchase history. All my pics are gone. I downloaded it again hoping it would
Come back but nothing. Help
Purchase history. All my pics are gone. I downloaded it again hoping it would
Come back but nothing. Help
Awesome Photo App
Unlike other photo apps, you can arrange the order of the photos in each album you create. It’s done with a long tap, just like the photos in the folders within your iPhone. The free version of this app does not hold all that many photos, yet it’s very user friendly.
How do I regain access to pictures
Please reach out. Had valuable pics in my account. I have a new phone. Same Apple ID. How do I regain access. I had this problem before and thankfully you guys were able to fix it. I am a premium member. Please help lol
All albums and photos have disappeared!
I thought this was a good App at first, but now all of my albums and photos have disappeared, with the exception of one folder names correctly, but the 100 + photos in it disappeared.
I’m not going to load any more photos up in this app. Who the heck knows where they are now! SCARY & FRUSTRATING App!!!
I’m not going to load any more photos up in this app. Who the heck knows where they are now! SCARY & FRUSTRATING App!!!
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Response from developer
Hi! Thank you for your review. We sincerely feel sorry for your bad experience with 1Locker. Would you mind sending us an email to report your issue to support@touchberry.net? We will be working with you to fix it and get your media retrieved.
Quality
I don’t really make reviews but I think there might be better options for keeping your photos hidden because this app only allows you a certain amount until you have to pay for premium. Also, idk if it’s just my phone but the pictures I imported in here become blurry and when I try to take them out and import them to my camera roll they still are very blurry. Idk how to fix them
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You have to pay monthly fee
You have to pay a monthly fee for the app. So basically to store you own data on your own phone your paying a service fee for something that is not a service but a simple tool. I’d pay $5 once for the app but you developers that want monthly fees can F off. I got too many bills already I’m not paying more monthly fees or subscriptions especially for something that uses no bandwidth requires no servers and is likely made by the Chinese to spy on people.
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Updates = Fraud
Ever since the latest update where it prompts you to select a subscription...it hasn’t worked. You try to use any of the premium features you just paid for (chose life subscription) and the purchase options pop up again. Apple tells you you have already purchased. Eternal loop. Complete waste of money. Been an ongoing issue for well over a month. No acknowledgement, no update and no premium services I paid for.
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Paid for subscription but it won’t work
I’ve not used this app very long and don’t have a great deal of content in it. Why will it not allow me to add any new images or new albums? It invariably takes me to the subscription page and wants me to subscribe - which I have now done TWICE. Then I get the message that I am subscribed until January 31, 2021...so why will it not let me use the app??
I’m getting frustrated. I only want to get what I already paid for! Fix this, and I’ll be happy to remove the comment, because I think this app is just what I want — when it works!
Addendum: it appears this app is continuing to take my money for nuance subscription when I have ALREADY paid for lifetime subscription! Now it won’t even let me add new photos - it just takes me right back to the PAY screen. This needs to be fixed like YESTERDAY. Is anybody listening??
I’m getting frustrated. I only want to get what I already paid for! Fix this, and I’ll be happy to remove the comment, because I think this app is just what I want — when it works!
Addendum: it appears this app is continuing to take my money for nuance subscription when I have ALREADY paid for lifetime subscription! Now it won’t even let me add new photos - it just takes me right back to the PAY screen. This needs to be fixed like YESTERDAY. Is anybody listening??
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Response from developer
Hi! We feel sorry for causing inconvenience while you're using this app. Please send us an email to support@touchberry.net by tapping the button of "send feedback" in the settings page. And we'd try our best to help you fix that problem asap.
Functional app
Love the UI, design is great. Can’t complain about anything do with functionality, app does what it’s suppose to do. I bought premium because it is a good app. Only think I wish developers would incorporate, like similar apps, is a cloud upload. I’m scared I might lose all my data if my device gets broken or the app is deleted. Would be awesome if there was a cloud backup service, either from their personal servers or an ability to backup on Dropbox, etc. Really wish they’d look into that.
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Response from developer
Hi! Thank you for your awesome feedback! Currently, all your personal data is secruely stored on your iphone, which is out of the privacy consideration. There would be none copy or any cloud server back-up. Thus please do not delete this app. If you have another mobile device, you could tap "migrate data" in the settings page to transfer your data via common wifi connection. If you encouter any problem during the migration progress, please contact us by sending an email to support@touchberry.net. We're happy to help.
