Won’t download / update
Response from developer
Hello Tejlit, We’re sorry to hear about the issue. Can you please email us at care@pokerbros.net? Please provide us with your user ID, device model/Android version, and a screenshot or a video illustrating the technical issue. Our Customer Care team works 24/7 and we're always happy to assist. Regards, PokerBROS Team
Very good app. Needs landscape mode
Big complaint is no landscape mode. Would also appreciate
-Keep,hand history more than a week
-more betting buttons.
-ability to track players more using a HUD
Response from developer
Hello kino9797, Thank you so much for the review! Enabling players to organize friendly, play-money games is one of our main goals, and we're glad you're enjoying it. As for the suggested features, feel free to contact our Customer Care team directly, either through the app (FAQ / Support menu option) or at care@pokerbros.net, and they will forward your suggestions to our QA department for consideration. We're constantly updating the app, and a large percentage of the features that we implement are driven by user-feedback. Good luck at the tables! Regards, PokerBROS Team
Amazingly unrealistic odds
Response from developer
You're very kind! Thank you so much for taking the time to share your high regard for PokerBROS with other users. PokerBROS is always improving, and we hope you enjoyed the new Bomb Pot feature and the Leaderboards. We're going to introduce a lot more in 2024, stay tuned for so much more! Regards, PokerBROS Team
AWESOME
Response from developer
A good example that variance in poker works both ways :) It's not just doom, gloom, and bad beats. Thank you so much for the 5-star review! We have many new features planned for 2024, so stay tuned! Hopefully, your experience with PokerBROS will be even more enjoyable this year than it was in 2020. Regards, PokerBROS Team
Too much Runners runners
Response from developer
We're sorry about your bad luck at the tables. Poker is our passion, and we've all experienced variance, just like you. Game integrity is very important to us, cards are dealt randomly to all players to ensure the fairness of the game. We hope you’ll experience fewer bad beats in the future. Regards, PokerBROS Team
Zero Stars
Response from developer
Hi, Please note, that PokerBROS is strictly a play-money app. There's no option to deposit or withdraw real money to or from the app. Users can acquire diamonds as an in-app purchase, and exchange them for non-redeemable chips, used to organize their friendly games. Those chips have no monetary value. We can assure you that we treat game integrity very seriously. The short-term variance may make it seem like poker is unfair, and the allegations of "rigged" software are as old as online poker itself. We acknowledge the doubt that a streak of bad beats may cause, and we've addressed that in a recent article on our website: https://pokerbros.net/en/blog/is-pokerbros-rigged As for the runner-runners and one-outers, they are unfortunately a part of the high-variance game of poker. We understand the frustration that they can cause and the concerns they can inspire. We're pleased to share with you the certificates issued by respected third-party institutes that have thoroughly verified our RNG: https://access.gaminglabs.com/certificate/index?i=331 https://itechlabs.com/certificates/BeyondGaming/RNG_Certificate_UK_BeyondGaming_ITL1903431_31Dec19.pdf https://pokerbros.net/cert/bmm_cert_link.pdf We hope that these certificates provide you with the peace of mind you need to continue enjoying your play on our app. Kind regards, PokerBROS Team.
Worst poker app I’ve ever played on
Response from developer
Hi, Please note, that PokerBROS is strictly a play-money app. There's no option to deposit or withdraw real money to or from the app. Users can acquire diamonds as an in-app purchase, and exchange them for non-redeemable chips, used to organize their friendly games. Those chips have no monetary value. We can assure you that we treat game integrity very seriously. The short-term variance may make it seem like poker is unfair, and the allegations of "rigged" software are as old as online poker itself. We acknowledge the doubt that a streak of bad beats may cause, and we've addressed that in a recent article on our website: https://pokerbros.net/en/blog/is-pokerbros-rigged We're pleased to share with you the certificates issued by respected third-party institutes that have thoroughly verified our RNG: https://access.gaminglabs.com/certificate/index?i=331 https://itechlabs.com/certificates/BeyondGaming/RNG_Certificate_UK_BeyondGaming_ITL1903431_31Dec19.pdf https://pokerbros.net/cert/bmm_cert_link.pdf We hope that these certificates provide you with the peace of mind you need to continue enjoying your play on our app. Kind regards, PokerBROS Team.
Honest review
However beyond what they say they ABSOLUTELY know that their app is used for illegal unauthorized gambling. You will be subjected to a agent who may or may not pay out . Of course poker bros says they have nothing to do with this because they don’t technically run the clubs. But it’s them blatantly turning a blind eye. This will not replicate playing live plenty of team play going on in tournaments/cash games . Just play live poker! Poker bros why is it when my big blind / ante is placed inside the pot you still kick me off the table BEFORE I can make any action? Or the fact that you purposely blocked words ? Not swearing words but specific words that would bring attention to the massive RAKE CUT OR DROP that you guys allow the clubs to take !?? Players do you think you would play anywhere with a massive rake? No . This app isn’t for the common man it’s for club owners super high rollers cheaters MASSSIVE nits and whoever else can find a way to beat this rake . I don’t care what poker bros says they know and it probably won’t stop it’s too much money . They’d probably kill or bribe someone trying to stop this hustle
Response from developer
We are sorry to learn that this is your experience of our game. We take our commitment to game integrity very seriously. You can read more about this on our blog: https://pokerbros.net/blog/game-fairness-9
Here’s a pool of fishes
Response from developer
Hello, We're thrilled that you like our app! Furthermore, we appreciate that you decided to share your high regard for PokerBROS with others. We have released new features such as Leaderboards, Brag Button and Backpack that we hope you're enjoying, stay tuned for future updates! Regards, PokerBROS Team
3 years EXPERIENCES
Response from developer
Hello, We appreciate that you decided to rate and review our app, and we're sorry to see that you didn't enjoy your experience. Regarding your review, PokerBROS is strictly a play-money app, with no option to deposit or withdraw real money. Users can acquire diamonds as an in-app purchase, and exchange them for non-redeemable chips, used to organize their friendly games. Those chips have no monetary value. Using this app for real money is a strict violation of our terms and conditions. As for the runner-runners and one-outers, they are unfortunately a part of the high-variance game of poker. We understand the frustration that they can cause and the concerns they can inspire. The PokerBros RNG ensures randomness through the multi-step process. What makes our RNG completely safe is the fact that all numbers are only generated at the moment when they’re required and never ahead of time. Thus, no one, not even the people who created the code, can predict or intercept results. Please take a few minutes to check out our certificates: https://access.gaminglabs.com/certificate/index?i=331 https://itechlabs.com/certificates/BeyondGaming/RNG_Certificate_UK_BeyondGaming_ITL1903431_31Dec19.pdf https://pokerbros.net/cert/bmm_cert_link.pdf We wish you luck at the tables. Kind regards, PokerBros Team