JBL Compact Connect User Reviews

JBL Compact Connect
JBL Compact Connect
Harman Professional, Inc.

Top reviews

Don’t bother buying these speakers

I’ll probably be sending these back and getting the BOSE. There’s really no reap from JBL on fixing the app problems. I can’t play these two speakers in stereo. So I’m back to the early 50’s mono playback. Planned on using them on my new front porch but can only playback in mono on the pair.

Virtually useless junk

How does a company like JBL allow janky garbage software like this stand by their name. Better to have no app at all to not embarrass their professional products, and what would it take to make something really useful to accompany an otherwise excellent product - instead of amateurish easte of time crap like this 🤷🏻‍♂️
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Doesn’t do anything with latest iOS

After taking the latest iOS update, this app is useless. It doesn’t do anything anymore.

Won’t pair

The speaker pairs with my phone (visible from the Bluetooth menu), enabling me to play iTunes or YouTube or whatever. That’s not why I dropped HUNDREDS of dollars on this speaker. That is also where compatibility with my phone ends. After a couple of successful gigs using the app and the speaker and feeling very excited about it, the app ceased to recognize the speaker, even when it’s paired with my phone. I’ve tried everything. Forgetting the device, reinstalling the app, restarting the phone and the speaker. Trying to pair only through the app rather than the settings menu on my phone, etc. I’ve done all these things in every permutation possible, several times. Got it to work one other time for a few minutes, and that’s it. The end. Get your act together, JBL!
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Frustrating

The tutorial video from JBL starts off by saying “couldn’t be easier to connect 2 units using the JBL Compact Connect app…” well that’s wrong.
Couldn’t get it going at the shop with the salesman. We have up.

App unreliable as not app I used before

Im so mad I did not read all this before getting a pair of EON’s. The idea was to manipulate the sound while DJing etc but reliability its BAD. App not able to locate speakers at all sometimes locate one but never both. Changed the names add numbers to the name. NADA. Why this is happening in almost year 2023. Does JBL care about customers. I will try again one more time. But this is so incredible stupid.
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Speaker rocks, app doesn’t

Love the speaker
The APP on the other hand is slow, laggy and need more features. Add more on board fx!!!!

Great speakers for wired use terrible app

The app rarely works, often crashes, sometimes needs to be completely removed and reinstalled to even see the speakers and the Bluetooth is sketchy at best.

BT on the party box is rock solid but lots of skips and dropouts and the broadcast feature rarely works right.

That being said the speakers are awesome but JBL really needs to hire some app devs
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Here how to improve this app

The Eon Compact is a decent price of gear, and kudos to JBL for including phantom peer so you can use a wide pickup condenser mic, which is currently popular with small acoustic groups.

That said, there is so much left to be desired in this mixer app. It’s as if whoever made this app is never seen any digital mixer before. Very rudimentary!

For one, the channel eq and output eq screens should be expandable to full screen. Trying to manipulate the EQ buttons on half a screen is tedious at best. Secondly, an RTA that would help find bumps for pulling out feedback would be helpful. Third, the effects and reverbs sound like crap - basically unusable. Some good presets would be nice.

The ability to turn the phone vertically and get a single input channel with real demarcation of a channel strip would make it easier to get the level you want.

Get any 6 users in a focus group and you could improve this immensely. I hope you do, because the controls on the hardware themselves are pretty minimal and for better or worse that’s what you have to use.
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First review ever just for the work app experience ever

I can connect a speaker and play music through my phone but the app still won’t recognize of sync the speaker.
I’m playing music through the speak then when I open the app it doesn’t even show up. I can do this with each speaker I have but they don’t show up in the app. Terrible app, interface and user experience.
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