Glassboxx User Reviews

Glassboxx
Glassboxx
Glassboxx Limited

Top reviews

Glassboxx is solid and useful

The quality of this app has improved greatly since I first began using it.
I like the ability to set the number of columns per page and the font size for readability.
You can even customize settings for background that are separate from the global Iphone settings.

As easy to use as Kindle

Response from developer

Thank you so much for the fantastic feedback! We are so glad you are enjoying the app!

Needs web connection

Says it can be downloaded and used remotely. This isn’t true. I downloaded a book and the minute I’m underground and want to open it I can’t. 😤😤

Response from developer

To access your eBook offline you will first need to make sure the eBook is downloaded in the app- simply open the eBook in the Glassboxx app on your device. After this, if you would like to access your eBook offline in the future, log in to the app while connected to the internet and then you can switch your device to aeroplane mode or to an offline setting while still remaining able to access the eBook.

Great reader app

Great reader app, like the ability to highlight and add notes and log them.

Response from developer

Thank you so much for the great review! We really appreciate your feedback.

Non-functional

Downloaded this for access to one book that publisher only made available e-book form through the app. Was unable to access the book, and nearly a month after reporting this to their support, there’s no solution or update. Buggy, typos in the FAQ, clearly sketchy backend - as someone working in software, I have no idea how a developer lets this get released.
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Response from developer

We sincerely apologise for the frustration you have experienced with our app. If you could please reach out to our customer service team again at help@glassboxx.com, we would very much like to help you with the issue you have been experiencing.

Nothing changed from 2 years ago

Customer support?? Book not downloading, one quick response which did nothing. Next step: We’ll get back to you, refer to our Developer Site. Hilarious - sooo helpful

Response from developer

I will let the customer services team know. They are always happy to help! Thank you so much for your feedback.

No downloads showing

No download was showing when I opened the Glassboxx app but after contacting customer support it all got sorted out quickly.

Response from developer

Thank you very much for the feedback and we are glad this has now been resolved for you!

DON’T USE! Horrible App!

Bought an ebook which won’t download. Customer help is nonexistent. Now I’ve paid for a book that I can’t read! Unless you like being screwed, pick something else. ANYTHING ELSE!

Response from developer

Hello- If you contact our customer service team at help@glassboxx.com, they would be more than happy to assist you with accessing your eBook.

Basic functions you would expect aren’t on this app

I was forced to use this app for a travel book I wanted. The app won’t do basic things like zoom. So all the maps in the book are worthless. Pathetic app.

Response from developer

There is an updated release of Glassboxx currently in testing with a pinch and zoom feature. We will reach out to you as soon as the new version is available. Thank you for your feedback, it is always welcomed!

Awful app

How Glassboxx managed to convince some publishers to go with them as the e-book option is beyond me... They clearly did not test the app themselves before signing up. Beyond the UI being overall terrible, the simples things like deciding the size of the app window does not work.... There are two options, either let it cover your entire screen, or let it take up a tiny corner making it impossible to read... If you want to have a digital notebook and your book side by side, then you'll need to sit 5cm awat from your screen to read the text... You cannot enlarge it to cover half your screen.
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Response from developer

If you wish to use the desktop version, please go to this link and download the relevant app: https://glassboxx.com/download-the-glassboxx-app/

Awful

Glassboxx is an app that allows you to take a book you’ve paid for and read it in such a basic, terrible, unusable way that you’ll wonder why you bothered to buy it in the first place.

I’ve been a supporter of books through the platform Unbound pretty much since they started. Their embrace of this shoddy product, instead of simply giving you the readable file for the book you’ve backed so you can read it on your own device in your own way, guarantees I’ll never be supporting anything through them again.
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Response from developer

Hello Stephen - the ereader has a great list of features from annotations through to setting background colours and changing font size. Some book formats if they are fixed format or PDF may not be able to leverage all those features. If you have a particular feature you need on an eReader we'd love to hear more - reach out to us at help@glassboxx.com we'd love to talk to you about it.

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