It barley working for me but it is a good way to communicate if you can’t connect to any apps and ur wifi is low.
Developer Response
Update Sep 15, 2024
Dear sir, are you still happy with the service we are providing? Please give us an update.
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Update Sep 10, 2024
Dear sir, is everything going alright for you? Please give us an update.
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Update Sep 9, 2024
Dear sir, any improvement in the service since your last review? Please share your opinion with us.
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Update Sep 8, 2024
Dear Sir, please feel free to contact us if you need help. We are waiting for your update.
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Dear Sir, We appreciate your sharing your experience with us. We regret that our VPN is barely working for you despite your opinion that it's a good way to communicate. It pleases us to know that our VPN is helping you when you can't connect to any apps and the Wi-Fi is low. Your lovely words will give our whole team the motivation and strength to continue. We are committed to providing you with the best service possible, and we believe in perfection. We recommend you follow the steps to improve the performance of the VPN. Your satisfaction is our top priority.
1. Reboot the device: Please restart or reboot the device from which you're using the VPN. This process will give your device a fresh start and improve the app's performance.
2. Restart the VPN app: Close the app completely and reopen it again. Sometimes, the app needs a new star, and this process might help.
3. Remove the app's caches: Remove all the app's caches to remove all the temporary bugs and glitches that are creating the problem.
4. Update the app: Make sure that you are using the latest version of the app. Check if an update is available, and if so, please install it. The new version removes the bugs from the previous version.
5. Close all the background apps: Disable all unnecessary apps running in the background, mainly if other VPN apps exist.
6. Check firewall and antivirus settings: Check your device settings to see if the firewall and antivirus are blocking the VPN connection. If they are, you should add the VPN to the allowed list.
Please follow all these steps and let us know if they improved your service. If not, please don't worry. We are here, ready to provide you with further assistance. You are not alone in this. We are committed to resolving your issue and ensuring your satisfaction.
We hope to hear from you soon.Free,download and read the real cost! One off $$$$ for 12 month plan or pay monthly…price is just under $115 for 12 month.
Dont know if the app good or rubish..never used it, on my home screen exactly 15 seconds then shipped out to Val Ala or the trash dump. It is not free … the trial may be, but to me the sellers advertising bends facts to suit their aim..either that or just conning people hoping they default on the trial and have to pay! So moved go Avast, yes it is free, maybe limited but free VPN which is some good news for those wanting to build the first row of a defence line. I use opera VPN browser to cover my online stuff.
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Developer Response
Dear Vinny,
We appreciate your candid feedback regarding your brief experience with our app and your observations on the trial period and pricing. It's essential to clarify that while we offer free servers, we also provide a trial period for users to experience the full range of our services. To access the best features and ensure a premium VPN experience, a paid subscription is required.
We value your insights and are committed to transparency and providing options that cater to different user needs. If you have any further questions or want to explore our free server options, don't hesitate to contact our support team for assistance.
Thank you for considering our app. We look forward to the opportunity to enhance your VPN experience and address any concerns you may have.Subscribed for free trial for one yearinstantly got charged for one year even tho I cancelled subscription . Stop scamming people. BE AWARE EVERYONE DO NOT USE FREE TRIAL ITS NOT FREE . Stay away from greedy developers.
EVERYONE PLEASE REPORT THIS APP TO APPLE. Developers are scamming people offering free trail but getting charged instantly for one year. 94$ thats huge amount. I have ever paid to any app without even my consent
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Developer Response
Dear Sir, We are sorry that you think our VPN is a scam after you were charged $94$ for one year instantly after subscribing to our free trial, although you canceled it. We understand why you might think our VPN is a scam and that our developers are greedy after this unacceptable incident. We understand your frustration and regret that you were charged without your consent, which goes against our policy. We assure you that the trial of our VPN is free, and we believe it happened due to temporary glitches and bugs. We want to reassure you that we are committed to resolving this issue and making it right for you.
For a refund, we recommend you contact the Apple Support team, as they handle all refund issues. Please go to the Apple support page, and you will find the ''Billing and Subscriptions'' option. If you click on it, you will find information related to the refund. If you need more help regarding this issue, please feel free to contact us.
We want you to stay with us despite what happened, as we believe in second chances. Your satisfaction is our top priority, and we are here for you if you need any assistance. We value your feedback and are committed to making your experience with our VPN a positive one.
Subscribed to “free trial” then instantly went into settings to cancel subscription and it was showing I had a full year subscribed and my bank account was charged. Emailed support multiple times to no response please do not use this scam app
Developer Response
Update Sep 15, 2024
Dear sir, what are your current thoughts or opinions about our VPN service?
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Update Aug 15, 2024
Dear sir, do you need our help regarding the issue you mentioned in your last review?
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Update Aug 12, 2024
Dear sir, please let us know how it's going now. Your feedback is essential to us.
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Update Aug 11, 2024
Dear Sir, Do you need our help regarding your issue? We are here for you.
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Dear Sir, Thank you for bringing this issue to our attention. We appreciate it. We regret that you were charged for an entire year after subscribing to the VPN free trial, which is unacceptable. We are sorry to hear that you did not get a response after emailing multiple times. We can understand your frustration after dealing with all these issues. We will try our best to help you. We recommend you contact the Apple support team for a refund, as they handle all the billing issues. You will get all the necessary help from them. If you need further assistance regarding this issue, we are here to help. Please stay with us and keep using our VPN service. For that, we will provide you with all the help you need.Im trying this for a free trial but they charge me 1 whole year not even 1 month for a $102 VPN! im having problem to dispute this
Developer Response
Update Aug 15, 2024
Dear sir, can you give us an update regarding the situation? We are waiting to hear from you.
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Update Aug 12, 2024
Dear Sir, Please do not hesitate to contact us if you require any assistance. Our team is dedicated to supporting you whenever you need us.
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Update Aug 11, 2024
Dear sir, We’re ready to help you with any challenges you’ve encountered. Reach out to us anytime for assistance.
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Update Aug 7, 2024
Dear Sir, we want to know how it's going now. Is the any update for us?
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Update Aug 6, 2024
Dear sir, please give us an update regarding this issue.
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Update Aug 4, 2024
Dear sir, we are here for you if you need any help.
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Dear Sir, Thank you for your feedback and for bringing this issue to our attention. We are deeply sorry you were charged for one year despite being on a free trial. This shouldn't happen to our users, as we always try to provide the best security. To resolve this issue, we recommend contacting the Apple support team for a refund. They are the ones handling the refund-related issue. We can assure you that you will get all the help you need from them. Additionally, if you have any further questions or need assistance with our VPN service, don't hesitate to get in touch with our dedicated support team; we are here 24/7 to help you.I downloaded this VPN to give it a try because there are restrictions where I live so not all VPNs work.
It turned out to work for some of the things and for others it didn’t.
I started the 3-day free trial on June 17, 2024 and it showed that I had until June 19, 2024. I immediately went to the settings to cancel the subscription and I found that it had subscribed me for the full year and charged me.
I sent an email asking for a refund, I got an instant reply asking for screenshots which i sent and two days later I even cc’d their HR email that is intended for complaints.
Until now, there is no reply and I don’t believe I will be getting my money back. I decided to write this review to warn people. If you are planning on using the free trial, be ready that you may be charged for the full amount and not get your money back!
Classic theft by no name developers.
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Developer Response
Update Jun 25, 2024
Dear Sir, Can you update us on the issue you mentioned?
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Dear Sir, We are truly sorry to hear about your frustrating experience with our VPN service. Your feedback regarding the unexpected subscription charge and the lack of timely response to your refund request is concerning, and we sincerely apologize for any inconvenience this has caused you.
We understand the importance of transparency and reliability in our services, and we deeply regret any confusion or inconvenience you experienced during your trial period. Your feedback is invaluable to us, and we are committed to addressing and rectifying this issue promptly.
In this situation, we recommend reaching out to the Apple support team directly for assistance with the refund process. They are the designated entity to handle such billing matters effectively. They will be able to provide you with the necessary support and guidance to address your concerns and facilitate the refund process efficiently.
Once again, we apologize for the inconvenience you have faced and appreciate you bringing this matter to our attention. Your satisfaction and trust are of the utmost importance to us, and we are dedicated to resolving this issue to the best of our abilities.
Thank you for sharing your feedback. We hope to have the opportunity to regain your trust in the future.I’ve tried other vpns to gain access to western apps in China and none has worked very well except for this one.
Developer Response
Update Jun 25, 2024
Dear sir, is our VPN service still working well for you? Please let us know.
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Update Jun 24, 2024
Dear Sir, Can you provide an update on the service's functionality in China?
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Update Jun 23, 2024
Dear sir, are you still happy with the service? Please let us know.
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Dear わきわかりき,
We are truly grateful for your feedback and the outstanding rating you have given us. It brings us immense joy to learn that our VPN service has proven to be the most reliable option for accessing Western apps while in China, surpassing the performance of other VPNs you have tried. Ensuring seamless access to restricted content is a core aspect of our service, and your positive experience reinforces our commitment to delivering high-quality solutions that cater to your needs effectively.
Should you have any additional insights or specific features that have impressed you about our VPN service, we would greatly appreciate hearing them. Your satisfaction and seamless experience are paramount to us, and we are dedicated to continually enhancing our service to exceed your expectations.
Thank you for selecting our VPN service and for sharing your exceptional experience with us.Does not make me watch adds I don’t know if it works
Developer Response
Update Jun 20, 2024
Dear sir, are you still testing it? Please let us know the update.
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Update Jun 19, 2024
Dear sir, can you share your recent experience with us?
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Update Jun 13, 2024
Dear Sir, we hope to learn about your experience with us after the test.
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Update Jun 12, 2024
Dear sir, can you let us know what you think about our VPN after testing it?
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Update Jun 10, 2024
Dear Sir, We are eager to hear about your experience with our VPN after testing it. Please don't hesitate to let us know.
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Update Jun 9, 2024
Dear sir, can you let us know what your experience is after testing our VPN? Share what went well and what could have been done better.
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Dear sir, Thank you for taking the time to test our VPN service and share your feedback with us. We are delighted to hear that you appreciate the ad-free experience while using our VPN. Your satisfaction is important to us, and we are here to address any uncertainties you may have about the functionality of our service.
To ensure that our VPN meets your expectations and works effectively for you, we recommend the following steps:
Experiment with different server locations to optimize your experience and ensure smooth functionality.
Verify the stability of your internet connection to enhance the performance of the VPN.
If you have any questions or encounter any difficulties in using our VPN, please do not hesitate to reach out to our dedicated support team. They are available round-the-clock to provide you with assistance and guidance.
We are committed to delivering a reliable and seamless VPN experience for all our users, and your feedback helps us in our continuous efforts to enhance our service.
Thank you for testing our VPN service and considering us for your online privacy needs. We are here to ensure that you have a positive and hassle-free experience with our VPN.Developer Response
Update Jun 20, 2024
Dear sir, is the service still good in China? Please let us know.
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Update Jun 13, 2024
Dear Sir, please don't hesitate to let us know if you have any issues. We take your feedback seriously.
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Update Jun 12, 2024
Dear sir, what's the update now? Please share it with us.
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Update Jun 10, 2024
Dear sir, are you still able to our VPN service from China? Please give us an update.
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Update Jun 9, 2024
Dear sir, is it working in China now? Please let us know.
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Update Jun 6, 2024
Dear sir, How is the service quality of our VPN in China holding up for you?
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Update Jun 5, 2024
Dear sir, please feel free to tell us if you are facing any issues.
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尊敬的Tom，
非常感谢您给予我们的五星评价。我们由衷感激您对我们应用的支持。您提到可以将我们的VPN应用作为跳板来下载其他VPN应用，这个想法非常聪明，我们很高兴能为您提供这样的功能。如果您在使用过程中有任何疑问或需要帮助，请随时与我们联系。我们的团队将竭诚为您提供支持，确保您拥有最佳的VPN体验。
再次感谢您选择我们的应用，期待为您提供持续优质的服务。
祝您一切顺利！Not a bad VPN, but there’s no way to disconnect except by closing the app & re-starting. And my iPad doesn’t have a VPN On/Off switch in settings.
Developer Response
Dear Davey,
Thank you for taking the time to provide us with your feedback. We value your input regarding the absence of a disconnect button in our app. We understand the inconvenience this may pose, especially when needing to disconnect quickly. To address this issue, we recommend exploring the app settings for a manual disconnect option, which may offer a solution without the need to close and restart the app.
Additionally, for your iPad without a VPN On/Off switch in settings, you can consider creating a VPN shortcut on your device's home screen for easier access to enable or disable the VPN connection.
Should you require further assistance or have any more suggestions, please don't hesitate to contact our dedicated support team. We are committed to improving your VPN experience and are here to help in any way we can.
dak9Ta
Vinny vanGogh
jgffr
Madlatterrr
bruh gurllll UwU
Very unimpressed with this
わきわかりき
BBCsucker69-o-
TomG605
Davey99
