Fun
Fun but should charge to unlock kid games
Response from developer
We sincerely appreciate your precious opinions on our games. Our team will seriously consider and plan. Your feedback is our power to make better! Please feel free to email cs@yateland.com if you have any other questions or suggestions. Looking forward to hearing from you!
Not happy
Response from developer
Sorry for the inconvenience. It should be the problem caused by the unreachable access to the App Store at that time. First, you need to allow the app to access the network. iPhone/iPad: Settings> WLAN> Apps using WLAN & Cellular (*If your system version is higher than ios 13, you can overlook this point.) Second, please log out your current Apple ID in the App Store. Finally, please enter the game and tap one locked level to play. A window will then pop up. You can select the Restore (Purchases) button and key in your account information. Under normal situations, you can have all the content unlocked. Please email cs@yateland.com if this problem still can't be resolved. We will try our best to offer help!
It’s a nice game
Response from developer
Children's love is our happiest thing. We believe that games are the best learning. Children can use creativity and imagination in games. Thank you for choosing and recognizing Yateland! You can also search for Yateland and there will be more quality products designed for children! Please feel free to email cs@yateland.com if you have any other feedback! :)
Great
Response from developer
Thank you so much for your love and support! :) We hope Yateland products can bring you more knowledge and happiness. Please email us at cs@yateland.com if you have any other questions or suggestions!
Payment does not work
The game looks great, but it is not possible to unlock levels. Even after multiple payments we can not unlock levels.
Response from developer
Hi there, Sorry for the inconvenience. After the successful payment, please try to tap one locked level to play and select the Restore (Purchases) button in the pop-up window so that you can unlock the rest content. Please email us at cs@yateland.com if you have any other questions or suggestions. We are always here if you need anything. :)
Nice game
Response from developer
Thank you so much for your love and support! We will continue to design more products for children!
Upgraded but still locked
Response from developer
Sorry for the inconvenience. Please try to tap one locked game level to play and select the "Restore Purchases" function at the bottom of the pop-up window. Usually, this problem would be solved. If you still have problems with this, please contact us at cs@yateland.com! We will try our best to offer help!
