terrible..
the app quite literally doesn't work anymore. ive downloaded and reinstalled but anytime i click it (im already logged in by the way) all it says is "Your Financial Institution server could not be reached. Please check your network connection and try again." my connection is PERFECTLY fine. no matter where i open this app it has me hard stuck on this page. i can still make payments and get notifications of when monthly payments go through but i literally cant access ANYTHING on the app past that page. it doesn't let me exit out of it, log in/out, click settings or anything at all. just a blank white page with text and its been broken for over 2-3 months now. incredibly irritating and inconvenient. you'd expect card companies to care a bit more about things like this
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App does not work anymore
This App worked in past, but lately not able to connect to server
App doesn’t work
It said my information didn’t match the one the bank has on file, although it does. It refused to add my card and when I called GTE they couldn’t explain to me why it wasn’t working. They were basically rushing me off the phone. Just use a different bank honestly. With better customer service and apps.
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App has major bug!!!
As of resent when you lunch the app it either takes forever to open or doesn’t open at all. If have to constantly open and close the app before it will allow you to login with Face ID.
Not working
App stopped working will not load
Just don’t bother!
It’s so annoying wanting protection but not having the accessibility to lock and unlock your card without being told “ your financial institution server could not be reached. Please check your network and try again” for 8 HOURS. Don’t bank with GTE.
Jailbroken? I don’t think so.
App worked great until I jailbroke my phone. GTE cards developers claim that for my security the app no longer works. GTE Cards devs are too lazy to actually analyze what jailbreaking does so their “security concern” and blocking me from logging in is uneducated and uniformed developers at best, violating user and member respect at worst. I’ve seen UNjailbroke my phone and the app continues to give me that error, rendering my daily driver of a phone now unable to install or use this app entirely. Remove these heinous security practices you tout because your team is uneducated.
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Trouble
Having trouble logging in keeps saying server could not be reached when I try to log in
If I could do zero stars I would
My card is locked when logging in it’s prompting me to add new card and not letting me unlock please fix so I can unlock my card I will not use this app again
Randomly Stopped working
Was working fine for months until now. Now it won’t load any of my cards and when I try to add them it says they are already added. So I have no access to any of my card info.
