Notification/activation not making siren sound
Been using the app for almost a year now and still have the same issue. When our team is activated through this app, users wearing Apple Watches do not receive the siren sound for the notification. The sound is a quiet, simple couple of beeps, which can be every hard to hear. If you do not open the app after the first notification, the app notifies you again with only a few quiet beeps. Those not wearing the smartwatch will get a siren sound for notification/activations. All settings on phones and watches allow notifications to come in, are on sound, and settings are the same for users with and without watches.
Overall the app is very useful and easy to use, but not having the siren sound is very inconvenient. Even with ringtone all the way up, the beeps are very quiet and will not wake me up if I get activated at night.
Overall the app is very useful and easy to use, but not having the siren sound is very inconvenient. Even with ringtone all the way up, the beeps are very quiet and will not wake me up if I get activated at night.
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User Friendly
Very easy set up and fantastic support when needed.
Game Changer
This app is a game changer! Easy to use, navigate, and great customer service. We bought this to give us a quick and efficient way to call out our tactical team and manage who was responding. The locate, notebook, and negotiate features in the program help us keep track of all officers and share real time information. I highly recommend this program for any law enforcement agency.
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Great App!
After purchasing our team licenses, we contacted Intrepid Networks and they set the team up within minutes. They set up training and provided PDFs and video tutorials for the app. Easy to use and love the features!
Not worth your time
This app is not user friendly at all. There is no tutorial, instructions or FAQ’s on how to use any feature that this app offers. Once you are a logged on it is completely on you to figure out how to do anything. And even then the options that you do have are limited. Sadly the computer version of this is not any better and still does not offer any FAQ’s or Help feature. Great in theory, complete failure in execution.
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Response from developer
Dear Johnson0914, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. Please feel free to reach out to info@intrepid-networks.com, and we would be happy to walk you through the process. It only takes 5 mins. Thanks, Intrepid Support
Easy to use
Great app, got the team set up and working in 5 mins. Very easy to use.
