Session User Reviews

Top reviews

Multiple identity support?

I love the privacy features Session offers, but part of the point of privacy is being able to not have a single “identity” that is used for everything.

Since this doesn’t support creating and using multiple identities for different people or groups, it fails in that aspect.

Other missing features:

- Ability to enable media/pictures auto-save to the camera roll on a per-conversation basis.
- Ability to set the name and photo that I choose to identify that conversation by, rather than forcing you to use whatever the other person has set. (Duplicate names, practical jokes, etc)
- Ability to save a transcript of a chat, with or without including media.
- Ability to clear the history of a particular chat.
- Ability to secure individual chats with a passcode. The whole app too.
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Response from developer

Thanks for your feedback and support. Our team will continue to improve the feature set over time.

Doesn't really look like App Store preview

The app is good, but has very limited design features: the text is quite big, really doesn't look as smooth as on the App Store preview, it's not very aesthetic at all. That might not be a problem for some people, but smaller text allows you to fit more on the screen and makes everything more polished.
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Response from developer

Thanks for your feedback and support. Session font sizing defaults to your devices default settings, so changing that should see Session follow suit.

Love the app, small issue though.

I’ve been using this for a few months now and it’s my favourite messaging app to date.

Only issue is it bugged out a little bit (which happens, no problem there) so I deleted it and tried to restore my account, it has restored it but with only 5 contacts and no display names as to who those contacts are.

Again very happy with the apps usability and design and execution, just wanted to point out the fault I’ve encountered.
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Response from developer

Thanks for your feedback and support. Once you send a new message to your contacts, you should see their 'username' appear again.

session reset

for the last 2 1/2 hours I keep getting notifications that the app is resetting. I haven’t gotten any messages from my friend and it is going insane on his end as well. this isn’t the first time this app has done this... it has happened at least 3 times and this is AFTER the updates including the one a couple weeks ago. it is annoying to have it go crazy. please fix it
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Can we really trust it?

This app sounds great on the surface. A more private version of Signal that doesn’t require your phone number or the phone numbers of your contacts. But who is the Loki Foundation? Who’s funding this app? How can they afford to offer their service for free with no advertisements? What’s in it for them? Based in Australia. Australia has an anti encryption law. Not the best choice for privacy. I guess we’ll have to wait until this app and its service are fully audited by an independent and reputable auditing firm and that firm releases the full and complete audit report online before we can somewhat trust it.
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Response from developer

Thanks for your feedback. As a not-for-profit, Loki Foundation isn’t seeking funds through advertisements or by making Session a paid app — this would conflict with our mission to deliver security and privacy for everyone. To date, the Foundation has primarily been funded by a range of grants and by Loki token offerings. We're in the process of arranging both a full code audit for the app and a financial audit for the Foundation, both of which we intend to release to the public. Regarding issues around Australia's anti-encryption laws, we address this point in Session's FAQ (getsession.org/faq), and that answer also links to a more in-depth article about how we mitigate anti-encryption threats.

Mediocre

This app worked for the first two days that I had it. Today, the third day, it started bugging out. It spammed my sister and my phones with notifications, only to find out that we didn’t even have any text messages. The app won’t even let my sister talk to me as it continues to say this recipients key isn’t valid. This makes no sense at all, and every time I go onto the app to text her, my text never go through. This app has many issues and glitches at times and it takes forever to send messages.
It does have a very interesting layout and it was a cool concept when getting it at first, but dealing with these issues is just not worth the unique design. I do have hope for this app changing in the future, especially with reviews like this one, but like I said it is only a hope and not a guarantee.
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Response from developer

Thank you for your detailed feedback — sorry to hear you encountered those issues! The notification issue should now be resolved, there were some teething problems with the push notification system implemented in Version 1.2.3. The invalid key error is more unusual — if you're able to contact our support team at support@getsession.org, we'll work with you to resolve the issue as easily as possible. We're always working to improve Session, and feedback like this is a huge help!

can’t get it to work at all

i really want this to work as i think good encrypted apps are hard to find. especially ones that don’t take any personal information and relay over tor network. however, i do not see any messages i’ve received in the app, regardless of having gotten a notification for receiving it. i sent to test messages to friends and they’ve approved and sent back but it still says that they have to approve the messages. when i get a notification for a message and then open the app, there is nothing there. please help me or fix this.
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Tiptop

One of the best messaging platforms I have used. Simple, convenient and secure. Highly recommended for those who value privacy.

Response from developer

Thanks for your feedback and support, it really means a lot.

Awesome messenger

Knowing the vulnerabilities of conventional messengers, I’m very happy to see session come from Loki. I’ve been on boarding friends, it’s pretty easy to set up, and very intuitive to use thereafter. Great to see that privacy doesn’t have to be insanely complicated! Thanks for all the hard work!

Update: I’ve been having trouble getting notifications to work. Messages won’t appear until I open the app. Not sure if this is a bug, or stupidity on my part. Turned on notifications in settings for phone, and in app.

Update on update: issue seems resolved, and very well explained as to why push notifications weren’t used. The option to use them is now available. Really amazing work to session, and Loki. Keep it up!
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Response from developer

Thanks for the feedback — glad to hear you're finding Session easy and intuitive, that's exactly what we're aiming for. There are some known issues with push notifications on iOS, but we believe we've identified the problem, and we're hoping to have a fix out soon.

Still nothing with new update, stay with Signal And Wickr for now! :(

Please make sure to label all of your buttons with alternative text as well as any images. I am unable to use and navigate your app using voiceover with iPhone. Please update this and resolve this major issue and I am sure that this will be a five star review in the future. For now I will have to use Signal.
I heard about this app and was really excited, until figuring out it is inaccessible. There is no way to create messages, no easy way to copy your session and I can’t even navigate to any sort of menus if they exist, which I am sure that they do at the very least for some basic settings.
Update: still nothing new with the new update. Could you please make some of these basic edits to your UI?
Update: still patiently waiting.
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Response from developer

Thanks for raising this! We want Session to be as accessible as possible, and VoiceOver compatibility is something we're actively working on for inclusion in an upcoming version of the app.

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