Leave a Review Casey's
Wow
I had a really scammy situation happen with the app, delivery and Casey’s in general. I ordered a large pizza, and wings to be delivered. I had some points and used them plus cash since it was close to $30. I was contacted and told they were out of wings. Ok, it happens. No problem. I get a medium pizza delivered. I don’t get any points back. I contacted Casey’s . No reply. I spent money and points for a large pizza and wings. I get a lousy medium pizza. I ended up cooking frozen fish sticks and fries to make up the food discrepancy with my friends.
I’m still out the money and points. That seems very unethical. My neighbors ordered a pizza before. I found it on my porch the next morning. Casey’s still refused to refund their money even after being shown proof the customer did not get their order.
I would suggest a different app and a different pizza company! I still haven’t heard from customer service.Show lessAyremrian
Going downhill
I used to love the Casey’s app. Very simple and easy to use. Lately, though, it’s gone downhill. It keeps saying “not working, try again later” in the middle of using the app (it’s been doing this for days), which got annoying to me so I decided to log out and try logging in again. Maybe I could fix the glitch. Instead it completely shut me out. Sent me verification codes that were supposed to expire in 10 minutes but expired instead in 10 seconds. Then when I finally got one quick enough to work, they just said “permission denied” and shut me out. I’m getting fed up with it. I was a very loyal Casey’s fan and don’t get me wrong - their pizza and donuts are 🔥🔥. But if this is how the app is going to work now, I’ll just stick with KwikStar. 🤷🏼
Again, nothing against Casey’s as a gas station or food. I’m just very disappointed in the app.Show lessKratzen_24
Corporate Structure
The new app comes with the overhaul on how Caseys conduct business. Now that they are a corporate company there loyalty to there employees have become nothing more than a number and a hot body to push buttons. They think this way because that is how they treat there employees. There managers have absolutely no control over there resources and are always terribly low staffed. Along with the app they have replaced the software management tools that are governed by corporate. Regardless of the towns employee pool or unique situation and requirements they have no recourse to fix anything because corporate has micro managed everything. Its a sad day for rural America to have too deal with detached CEO’s and non present owners that could care less about the communities they're a part of. Even less for there own employees welfare and ability to balance work and home.Show lesscoalbean