Leave a Review Defender Guard
Awesome update!
Thank you so much for adding the arm/disarm feature! This has made the app so much better and easier to use! The updates keep getting better awesome product! 💯Ryan2D
No Notifications
I have been using since 3 years ago (favorite cameras) everything was good up until a few days ago, I switched phones and now I don’t receive notifications. Tried everything and nothing, contacted customer service and did as I was told and still nothing. I need to receive my notifications again, Please someone help me!Show lessKpbabyj
Developer Response
Hi! Thank you for taking the time to leave a review! Our team works quickly to identify any issues and resolve any issues! Please use our site support for further assistance. We are always happy to help. Best regards, Yvonne M. Defender Customer Experience ExpertGreat security options
Had the defender security cameras for a while now, however just installed one 2/3/24 should’ve done it sooner. Definitely recommend this product will be buying more.knb173
Not a Fan
We’ve had two cameras for a year now and I’m not a fan. If you want a video record of every bug or flake of snow, you’ll love it. And the camera view quality is good—not fuzzy or blurred. But it records nothing in the daytime to get the comings and goings of guests or critters. The only benefit I’ve found is that I can check in at times to see what’s going on. I would like to return it or sell it, but it’s a year old now.Show lessPasstah
Developer Response
Hi! Thank you for taking the time to leave a review. We would love to help make this right and walk you through getting the most out of your camera. Please contact us via live chat on our site at www.defendercameras.com Monday through Friday from 8 AM to 4 PM Eastern Standard Time. Best regards, Yvonne, M Defender Customer Experience Expert.Not as good
Just got the cameras, and the picture quality is good. But when motion is detected and I’m notified, it’s not even a saved video of the current event happening, it’s footage playing that’s been deleted. And because I live with others in the home when someone views the footage I can no longer see it on the app. These were meant to help bring a source of security and they don’t even work properly.Show lessBellaForte14
Developer Response
Hello Bella, We sincerely want to help. Would you mind giving us more information about what happened here? Please reach out to our Team, so we can make it right! We are available through email or live chat Monday to Friday from 8am to 4pm EST. Kind Regards, Amanda M. | Customer Experience SupervisorSecurity is amazing
Once it’s all set up … wow !
Be sure first that you have wifi extenders (approx cost 40$ each)
If you purchased more that one camera, Once you set up the first camera the others are simple to setup. Remember to scan the camera QRcode first before before placement!
The settings is not user friendly but you’ll get it and once you do … you’ll love it.
Really glad with this purchase!Show lessRaphaellec2007
Developer Response
Hello Rapjellec, Thank you for your five-star review and your feedback! Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience SupervisorGreat app compared to other security cameras in the same price range
Excellent picture quality and Easy to use. The adjustable arm could tougher. I screwed it to tight. And drove screw all the way threw. A little super glue and day light got it working all smooth next morning.
41/2 starsDLHGimpy
Developer Response
Hello DLHGimpy, Thank you for your honest review. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience SupervisorNeeds lots of repairs
Slow to load most of the times it takes 4 or 5 attempts. Live alerts are not real time not even within network at home. Doesn’t have option to over write when memory is full so if something happens you have no evidence. Overall for the price a better option is WYZE cams better cheaper smaller.TrevorG333
Developer Response
Hello Trevor, We are sorry to hear that you are experiencing an issue. Upload speeds to the App and any lagging are solely due to the upload speed of the internet at the location of the camera. The SD card will automatically overwrite the oldest footage first once it becomes full. Please reach out to our support team if you have any questions, we are always happy to help. Best Regards, Amanda M | Defender Customer Experience ExpertHarry
Is there any customer support for this app? Just downloaded this app, and the page asks you to sign in. I have forgotten my login info. After I click forget password, the app does not do anything and still asks you to enter password! What a terrible app!bvfdgtjhc
Easy Installation
Very easy to install and use effectively.
Motion detector turns the light on to much.
If bugs fly past the motion sensor the light comes on.Just The Breaks
