HSBC Vietnam User Reviews

HSBC Vietnam
HSBC Vietnam
HSBC Global Services UK Limited

Top reviews

Great app

This new app it much easier to manage with better security compared to the old app with the security key.

Not enough transaction history

You can only go back like 3 days in the transaction history which is not enough if you want to look at your spending history. Seriously lacking compared to industry standard. Every other banking app I’ve used has months of transaction history. The rest is pretty good and easy to use.

Not a local banking app

Cannot use QR codes for transferring money(like other Vietnam banking apps) but have to fill in account and bank detail. Except that the bank selection function hardly ever works. It can take 5minutes of repeat attempts to get any banks to appear on the list making this a very frustrating app to use.
I am considering to get a local bank account just so I can transfer money efficiently.
The world’s local bank *except in Vietnam*
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Utterly useless

The Vietnam hsbc app is useless, you can’t do anything and transfers take forever and most of the time you have to go online to the website.

Loi napas

Napas 24-7 khong hoạt động

Very poor

For one of the world’s biggest financial institutions, this is the worse’s app I’ve experienced. Laggy. Non-intuitive when searching for banks. No QR code for quick searches and local payments. Really bad.

Request update apple pay HSBC Vietnam

Please update support apple pay with HSBC visa card in Vietnamese application

Không hỗ trợ Apple Pay và Google pay

Thời đại nào rồi lúc Google Pay ra mắt cũng ko hỗ trợ và giờ ko hỗ trợ luôn Apple Pay. Ngân hàng quốc tế mà coi thường người Việt quá.

Day time transfers only

I like HSBC and services but the one hugely frustrating thing is not being able to transfer funds from USD account to VND account outside back office hours (including all weekends and holidays)
Other banks do it very easily.
For an international bank this is quite amazingly poor
Pls try and change this process
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Tính năng sử dụng hạn chế

Thao tác phức tạp. Chuyển khoản sang ngân hàng khác bằng Napas thì không được. Trải nghiệm rất khó chịu

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