Mobile deposits
Inconsistent results are very random
when trying to make a mobile deposit. I tried to deposit the same exact check
the same exact way four times and it was refused until the fifth attempt with no changes made on my part. That’s a problem!
when trying to make a mobile deposit. I tried to deposit the same exact check
the same exact way four times and it was refused until the fifth attempt with no changes made on my part. That’s a problem!
Chris Wilson
This online application always works and is a major asset to our business and saves a great deal of our time and travel to the city. The employees always are 100% helpful if we have questions as to a deposit has been received, Brenda, or her staff, Annie, Terri Cheek and Wayne are always helpful as well as Cindy and Rachel and others in Tulsa Teller line. Look forward to many more years as customers.
Sincerely,
Charles and Lisa Woods
Woods Field Service
918 899 3009
Sincerely,
Charles and Lisa Woods
Woods Field Service
918 899 3009
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Works like it should
I have had no problems using the app. From depositing checks to checking on balances, everything works as it should. One suggestion....when I log out, I click LOG OUT....then it asks me “are you sure you want to log out?” And I have to press OK. Get rid of the logout confirmation. I wouldn’t have pressed it if I didn’t mean it. And if I accidentally did, I’d rather log back on once then have to press that second logout confirmation EVERY SINGLE TIME!
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Mobile Deposit failure
The mobile deposit feature has not worked in weeks. Get “RDC VENDOR” error message instead. I’ve called and talked to the tech team with no progress. Please fix!
Also, I really want to see a copy of each check that is deposited in my account, not just a deposit slip. When you have multiple checks of the same amount it makes it very difficult to see which has gone through and which has failed.
Also, I really want to see a copy of each check that is deposited in my account, not just a deposit slip. When you have multiple checks of the same amount it makes it very difficult to see which has gone through and which has failed.
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1 star
The app is super slow and only opens 50% of the time. I’ve changed my statement option several times via the app and it never saves. Go back to the previous version!
HORRIBLE
This update on the app is absolutely horrible! I’ve had soo many issues with their “new update” that I’m about to switch banks! GET IT TOGETHER
Frustrating
The app is so slow that it never actually opens. The older version was fine. I’ve had to put my information so many times and it’s not opened once!
So slow
Just terrible
