Sell it Back User Reviews

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Book prices

The app is good but for several books it didn’t give me a price and just said no offer. For books that had been read once and were in pristine condition it gave me 10p which was shocking. Not a great set up and it only scans particular books. I deleted it immediately

LiverpoolRules352

a month ago

Response from developer

Dear Liverpoolrules, We apologize for the inconvenience. We appreciate your comments and the time you have taken to leave them. We purchase books based on the current marketplace. This depends on several factors, including current demands and current/seasonal trends. Best wishes, The Sellitback Team

Fast and easy to use

Very easy to use this application and payment was also quick, highly recommend to use it.
Thanks

Gobinda Aryal

5 months ago

Response from developer

Hi Gobinda. Thank you for using our Sellitback app and leaving us with positive feedback. We appreciate your comment and the time you have taken to leave them. Regards, Sellitback Team

Highly recommended to use sell it back application

Something is better than nothing.I earned few money with my used book and was easy and fast to use this application .

rai pabin

5 months ago

Response from developer

Dear Pabin, Thank you for using our Sellitback app and providing feedback. We appreciate your comments and the time you have taken to share them with us. Regards, Sellitback Team

Best app for used books

Ui is Quick and easy.. just send the book.. lets see how fast the payment process is.

Punamlimbu

6 months ago

Response from developer

Hi Punamlimbu, Thank you for using our Sellitback app and providing feedback. We appreciate your comments and the time you have taken to share them with us. Rest assured that once we receive the books in our warehouse, we will proceed with the payment within 3-5 working days. Regards, Sellitback Team"

Downhill

Used these guys in the past and the service was great the first time. The second time, they had issues locating my parcel and I had to chase them up for payment for a week or so… most recently (June 24), I scanned my order and “completed” it. No confirmation email, no response from customer services and all of the postage label and contact us links yield “not secure” or “not found” results. Go elsewhere if I were you!!

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Natmoney666

6 months ago

Response from developer

Hi Natmoney666, Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience and frustration you encountered with your recent order. We understand how important timely and reliable service is to our customers, and we're sorry to hear that we fell short this time. We experienced an unexpected disruption in our application, which affected order processing and customer communication. The issue has since been resolved, and our system is now fully operational. We are committed to ensuring this does not happen again and are taking steps to enhance our service reliability. Thanks, The Sellitback Team

Operationally a mess, don’t trust

It took 3.5 weeks for SellItBack to mark my package as having arrived — major delays in their warehouse? I wasn’t kept informed, and thought I wouldn’t get paid at all. And their password reset email was sent showing my password in plain text! Terrible, terrible security practices. It seems a young & overwhelmed company, which might go out of business soon? Not trustworthy — try WeBuyBooks instead.

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hautepop

a year ago

You don’t get the price offered

I got given a quarter of the offered price. I sent a shipment of 15 books and apparently there were problems with 11 of them, yet 6 of them were brand new books so God knows what’s wrong with those. When I’ve sent books to other apps, they only reject 1 maybe 2 max. Much better to use them instead. They also don’t even tell what was ‘wrong’ with them like the other apps do too.

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Luweebayyy

2 years ago

Response from developer

Dear Customer, Thank you for taking the time to provide feedback on your experience with Sellitback. We apologize if the payment you received did not meet your expectations. We usually reject books at the point of processing if they are not in line with our Quality Guidelines. You can read more at https://sellitback.com/quality We offer all our customers the option to view images of the books we have rejected on your Sellitback account. Should you have any further questions, please do not hesitate to let us know at cs@sellitback.com. Regards The SellItback Team.

Does not beat Ziffit 😳😳

Just an example of an offer I got was 80p for a book Ziffit offered £6.12 and that was not the only book every book offer was way lower than Ziffit and we buy any books even music magpie which offers pennies for books but if I don’t get an offer on Ziffit or we buy any books I sell to music magpie as they seem to take tittles the other two I mentioned refused
I would not recommend this buy back company at all I’ll stick to the ones I already use thanks

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cally331

2 years ago

A real find

I’ve been trying to get rid of several hundred books and since lockdown am finding charity shops don’t want donations as they’ve been inundated. It seems that everyone has had a clear out at the same time. I have started selling them to Sellitback and can’t recommend this app highly enough. Yes, it’s surprising and disappointing when an expensive book is rejected but the company make it very clear that they operate according to demand. Bestsellers and genre fiction is often rejected or a very low offer made. On the other hand, textbooks and self-help books have often netted me £2 or £3. Sellers are not entitled to receive what they think their books are worth, nor are they forced to use this app!

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CathyWart

3 years ago

Response from developer

Hi Cathy, Thank you for using our Sellitback app and leaving us feedback. We appreciate your comments and the time you have taken to leave them. Regards, Sellitback Team

Easy to use

We had a lot of books we needed to sell. The app is really easy to use and accepted a good part of the books we had. Once the package was sent we got confirmation when the order was processed and money all in a couple of weeks.

xhbdgdgwizj

4 years ago

Response from developer

Hi xhbdgdgwizj, Thank you for using our Sellitback app and leaving us feedback. We appreciate your comments and the time you have taken to leave them. Regards, Sellitback Team