Leave a Review Well Digital
Make it 2023 Smartphone Friendly
Love the app but you need to:
1- Send gift cards to email IMMEDIATELY after redemption in the app. I wanted to use mine for lunch today but I didn’t receive it until almost FOUR hours late…and then it went to my work email address…as if I carry my work computer with me everywhere I go. 🙄
2- Allow use of personal email address so we can access and redeem gift cards from our smartphones. Right now you’re sending to my work email address…as if I carry my work computer with me everywhere I go…and the app doesn’t allow me to use my personal email as an option. Major flaw!🙄
3- Offer a BARCODE in the email so we can redeem gift cards with merchants at point of sale instead of asking us to PRINT an e-gift card. Makes no sense in 2023! Save the trees!
4- After we redeem the gift cards, they should be immediately accessible IN THE APP for immediate use during point of sale.Show lessSapphire9670
Developer Response
Hello there, thanks for being a Well fan! Gift cards normally arrive within minutes — sorry to hear you had such a delay. We’ll look into it and pass along the rest of your feedback to our product team. If you need any further assistance, please don't hesitate to reach out via help@well.co for additional support.Great app
I’m so happy to have WELL they provide you with valuable information on a easy setting 5mins max. Without them it will take hours of research and reading.Mluzarra
Surprised
This app surprised me with how spot on things they discuss are. They have suggested many things that apply to me and ask questions to know me better. My husband has actively been using it as well and I have seen an improvement in his health and well being.Stumpina
Got to be tiresome and felt intrusive
The app was all fine, but in less than a year it felt like they ran out of content. If you missed 1 day in a 21 day streak they removed 60% of the points attainable for that module and no longer felt worth it. Then at end of the year I noticed my employer had run all kinds of payslips for $1400 in benefits against my taxes and I never even cashed in my points for more than $300 in gift cards. Just nuts and there was no communication when I agreed to use it for my employer that they would run such ridiculous payroll transactions against me. Be careful. Disclosures were vague at best. I also felt like the app was data mining for my employer with constant questions about my personal health and medical needs and appts. Deleting my profile and done with it.Show lessEpic Annoyed
Meh
It’s like Google… and no one responds in the chats. I signed up from work, but can’t get the free gift box as no one responds. What’s the point of a chat if it doesn’t even have a bot? I did the questions for a $25 gift card and will probably uninstall later, IDK
Edit: someone did respond but it took emailing their point of contact. My experience is getting better. Turning points into Amazon points is nice!Show lessmatityahudavid
No responses to chat
One of the primary features is to chat with a wellness guide. That’s great in theory but I haven’t received a single response to my chats.S~M~D
Love the app and the company!
I truly appreciate all this company is doing for the wellbeing of others. Love their helpful tips and daily journeys. Thank you Well!
BTW, received the Well benefit from my company. So proud of them and what they are doing for us.HonestReviewerTX
Amazing!!!!
I truly enjoy my time with Well!!!!Daoud Kakar
Best App ever
I love this application so much. I look forward to read the articles every morning. I love how they display the information. It is super informative and it makes me want to make changes in my life to have a more mentally and physically healthy life!!Mabel Schneider
Enjoyed it for almost a year
My company introduced us to Well last year about this time & Ive enjoyed using it ever since. I like the accountability aspect of checking in & logging your progress & I also like the ability to earn rewards. I’ve used a number of other fitness apps & incorporating this one into the ones I was already using was super easy too which was a bonus as many other apps can be overwhelming when you’re already using a food tracking app & a workout tracking app. We’ll also encouraged me to work on other aspects of my health & it’s nice to have access to a wellness guide who can answer any questions.Show lessur mom is a nickname
