Leave a Review Bubble Cash
You can win actual money, but here’s the catch…
I’ve been playing this game for awhile now. I finally got to the point where I was winning pretty consistently and making decent money to be withdrawn…. But there’s a catch. Every time you earn bonus money, it can’t be withdrawn as “real money,” but it’s also the last amount of money the app uses when you’re playing games. For example, if you had $20 in real money and $10 bonus cash, the app chooses to use that $20 over the bonus cash. So if you lost that $20 in a game, you would have $0. Kind of lame. And also, when you go to withdraw money, you forfeit your bonus cash too.
The other BIG catch to this app… when you start to win money and actually go to withdraw it, they take away games from you. The top-dollar games suddenly disappear, and you’re left in a bracket of the same like 10 people that are all averaging 40,000 a game. At that point, it’s nearly impossible to win unless you’re a legend
So yes, while you can actually make money at this app (yes, confirmed several hundred dollars in my bank account), they basically “cap” you so you can’t make too muchShow lessSlhvm
Developer Response
Hi there! We’re glad to hear you love our game. We are happy to clarify regarding bonus cash.. Bonus Cash is used to participate in cash tournaments, just like regularly deposited funds. When using Bonus Cash to enter a tournament, the winnings on top of the Bonus Cash are converted to withdrawable funds. That is a win-win for all. Providing impeccable service is our top priority. Please get in touch with us through the in-app Help Center by tapping the purple Menu button on the top right. Our 'Help' section includes helpful FAQs and a ""Contact Support"" link. Alternatively, you can contact us directly at support@papaya.com, including your account nickname, for more efficient assistance. All the Best, The Bubble Cash TeamBug took real money support ticket instant closed
Update : Interesting response. Clearly they did not even read it
Pop up offer wouldn’t take no for an answer. I sent in a ticket about it and got immediate response: “ Hello ****, Thank you for reaching out to us! We are currently experiencing a higher volume of support requests than usual. To help you find the information you are looking for quickly, we’d like to suggest an alternative resource. Our customers have found our Frequently Asked Questions incredibly helpful in resolving their inquiries. As such, we are closing your ticket request.” I sent back “Wow. You immediately closed it? Ya will never deposit money in this game. “ Here is the response I got: ” Hi Lisa, Thanks for reaching out. Our goal is to provide you with a fun, fair, and entertaining experience. In this case, as I understand from your emails that you aren't having the most entertaining experience, I would like to offer you to close your account for further play in order to refrain from any further unnecessary frustration. This action is irreversible, so please take this into consideration when making your decision. Looking forward to hearing back from you! Best Regards, Zoey”. Since I already deleted this shady mess, I told our delightful grammarian here to proceed. lol. Oh this developer has gotten arrogant about customers.Show lessLisag1975
Developer Response
Hi there! We’re sorry to hear about your experience. Providing impeccable service is our top priority. Please get in touch with us through the in-app Help Center by tapping the purple Menu button on the top right. Our 'Help' section includes helpful FAQs and a ""Contact Support"" link. Alternatively, you can contact us directly at support@papaya.com, including your account nickname, for more efficient assistance. We look forward to hearing from you. All the Best, The Bubble Cash TeamBug took real money support ticket instant closed
Pop up offer wouldn’t take no for an answer. I sent in a ticket about it and got immediate response: “ Hello ****, Thank you for reaching out to us! We are currently experiencing a higher volume of support requests than usual. To help you find the information you are looking for quickly, we’d like to suggest an alternative resource. Our customers have found our Frequently Asked Questions incredibly helpful in resolving their inquiries. As such, we are closing your ticket request.”
I sent back “Wow. You immediately closed it? Ya will never deposit money in this game. “
Here is the response I got: ” Hi Lisa, Thanks for reaching out. Our goal is to provide you with a fun, fair, and entertaining experience. In this case, as I understand from your emails that you aren't having the most entertaining experience, I would like to offer you to close your account for further play in order to refrain from any further unnecessary frustration. This action is irreversible, so please take this into consideration when making your decision. Looking forward to hearing back from you! Best Regards, Zoey”.
Since I already deleted this shady mess, I told our delightful grammarian here to proceed. lol. Oh this developer has gotten arrogant about customers.Show lessLooks good
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Ive been playing this game, and love it at first. Yes you do win money. Yes, it is very addicting to play. Ofcourse you win some and lose some games. I have won plenty of times. Also, the bonus cash you win you cannot deposit. If you reach a certain level 100’s-200’s you lose all of the fun tournaments only being left with the basic ones which then you are playing against random bots making (70,000) end of game. It’s ridiculous. When you write them asking what’s going on, they say it’s the algorithm and you are playing against players on your skill level which is a complete lie and scam. I have written them asking them to permanently delete my account and each time they respond (till this day) with questions as to why I want to delete it or telling me to just delete the app so I can play in the future instead of just doing as I asked multiple times. It’s super frustrating and they keep ignoring my request. Again, it’s fun while it last. But you end up getting shadow banned in the game if you are winning too much, or continue leveling up. They definitely give you the run around and it’s unfair because I really did love the game. I also know that my cousin plays the game (so referred her, and she gets new tournaments daily and it’s frustrating to see that they keep lying to me). I wish they had a way to still keep their high level players because it ruined the whole game for me. Sadly.Show lessevavee
Developer Response
Hi there! We’re sorry to hear about your negative experience; our primary goal is to provide an enjoyable gaming experience for everyone! If there is anything we can assist you with, please don't hesitate to contact our wonderful customer support team; you can create a ticket within the app's help center or by sending a message directly to support@papaya.com Thanks again, The Bubble Cash TeamWorld game
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World game
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