Leave a Review PREMIER Credit Card
Checking account payment and available credit takes too long after it clears account
First premier is a Credit building card. Only the app does not have a feature to pay with your debit card so that you have an available balance immediately real time on your card. It only allows you to pay with a checking account which the funds will be debited from your account the next day, but will not be available to you for 21 days, we are not in the 1990s anymore. This is the 21st century and first Premier it’s so far behind that it’s actually frustrating they have my money will not make it available to me until 21 days after it’s been debited from my account so they basically hold your money from your payment for at least 21 days before it’s made available to you for use by the time your last payment is made available. Another payment is coming up due first premier is a good rebuilding card but I feel that first premier since it been around for like 20 something years, they can get their act together and attached all the updated features that other credit card companies have that they don’t have let’s get it together first premierShow lessMatt G Texas
App Payment Balance
I like the card itself and customer service has always been top notch. The issue I have is with the app. For some (completely stupid and idiotic ) reason they changed it to where it doesnt update to reflect any payments you make. So if you are like me who doesnt make ur payment in one lump sum but rather you make multiple payments then you have no idea how much you still owe after you submit ur payments every week or whatever the case may be. You have to manually keep track since the app nor the website will automatically update to reflect ur payment(s) and remaining balance. I mean its 2023?!? This is asinine. The people who decided on this change and the people who agreed it was a good idea should all be fired immediately. They are clearly incompetent and have no vision or care about the customer’s experience.Show lessPJobb
Developer Response
Thank you for sharing your feedback. The Total Minimum Amount Due field was recently updated to display the Total Minimum Amount Due shown on your most recent statement. This field will not reflect payments made after the Statement Closing Date. We are currently working on an update to provide a better experience for our customers. Thanks, JoeFull lost coin recovery
I was so impatient to carry out necessary research but i really wanted to jump on the crypto trading and investment buzz. Unfortunately for me, I invested 80,000 GBP worth of bitcoin with a fraudulent company. I was happy to watch my account grow to 280,000 GBP within a couple of weeks. But i didn't realize i was dealing with a scam company, until i tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting customer support, but all to no avail. I needed my money back at all cost, because i could not afford to let it go. So i tried all possible means to make sure i recovered my scammed bitcoin. I did a lot of online search for help, and tried to see if there were other people who had any similar experience. I stumbled upon a cryptocurrency forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptocurrency, funds with the help of itech koa. So i file a report and he was able to help me get back all my lost funds within two weeks. I will recommend anybody who wants to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam, reach out to itechkoa@Gmail.Show lessPrinceanieinterior
They got tricks that’s for sure
I made a payment like 2 weeks ago and was told by the rep over the phone that what I had paid would pay both June and July’s payments but she lied and now they want a late fee from me too. STAY AWAY FROM THIS COMPANY!! Plus when you sign up they make you pay a “premium design fee” for a single colored card with only their logo on it, which is NOT a premium anything. The amount you owe when they send you a paper statement and the amount you owe in the app and the amount you owe when they call you are NEVER the same. They do this so they can say you didn’t pay the right amount and owe a late fee. You can never get an actual accounting of each of your transaction with a corresponding balance so who knows if they are even charging you the correct amount. Pretty much a scam.Show lessKingdumbcum
Great for Re-building your Credit and staying on a budget.
I must admit I was very hesitant to get another credit card Post Coronavirus, but First Premiere reached out to me and gave me a chance to have a new card w/ a much smaller limit to start out since I’m still paying on other accounts that I had to use up to the limit while the Pandemic was going on. Obviously a larger limit I had been used to, but in being honest w myself, I had to realize that I’d probably be paying off the costs from needing to use it along with the others. This was perfect for the masses of people who are living paycheck to paycheck still, trying to keep their head above water and get back their good standing credit score. Especially with the inflation in prices to everything, no more stimulus help, and the child care tax credit being cut. I don’t receive any government aid for my children, nor does my wife, so it’s a grind every day and it’s definitely real. I’m grateful for the small boost that First Premiere has issued to me and I look forward to a long standing good business relationship together. Highly recommended!!Show lessMarczbedroom34
Beat credit company to build credit and receive increases
Always giving me ways to increase my score not looking at past issues with credit score being decreased due to fraud on my bank account. They always look at our personal relationship and do not judge me by a score I value and appreciate I’m looked at by my history with them as a whole and by our personal payment history and payments and not by a number that has no bearing to me paying on time and I. Full almost every month I be been with 1st premier over a year and have been very satisfied with my results and the fact they offer the increases not make me have to apply after perfect payments and I wanna say thank u for offering me a way to fix my past credit problems by offering me a chance without judging me I rate their customer service and the ability to change ur pin on ur own phone without waiting in the mail for a computer generated number is also a plus a lot of great service products and easy navigating on all aspects of the credit services. And the app thanks again Christina lovria and because of this everyone in my family chooses and loves 1st premier credit #1 cs service no robotsShow lessChrystaHart
Premier Bank Card
I love this company, for those of us that don’t have great credit this is a good way to start building your credit back. I have been with PBC for a while now and I couldn’t be happier they have outstanding customer service and support and they seem to be able to answer any questions you have. It’s a challenge these days to get past automated Systems to a real human being in the other end but PBC seems to have that problem solved and I have never had an issue that they weren’t able to handle in a timely professional manner so if you’re looking for a clean slate to get your credit score back up then you’re at the right place. Thank you all @ PBC and GOD BLESS!!Show lessmia gruner
First time Customer/BAD EXPERIENCE
My card privileges were suspended immediately the second time I used the card. I was at a restaurant getting ready to pay my bill and it kept coming back declined. I couldn’t understand what was happening so I waited a couple of days to call customer service. When I finally spoke with someone they informed me that my privileges were suspended because of fraudulent activity. I explained that it was me using the card but it didn’t matter. I have to send documents to prove it me. I understand the fraudulent system in place but Premier could’ve sent a text message notification asking if it’s me using the card instead of suspending my account right away. I was embarrassed and I’m still waiting for my account to be restored and still no luck. I hope someone in corporate office reads this and reach out to me about this matter.Show lessMr.Fisher305
Thanks for when I needed you but may leave
This credit card did help me really build up my credit when I needed it, I have 2 other credit cards now with Discover and CapitalOne. However I will say them as a company and their app is so primitive to the point of me debating whether or not just closing my account. It’s 2023, I’m super busy with work, a new home and fiancé and I really value and need convenience and Premier hasn’t seemed to even graduate to the 2010’s. To pay a bill you have to call and take several steps to make the payment or pay from your checking account which will take 3-5 business days to come out- I don’t have patience for that. Also I just opened a bank account with Chase today and I tried linking my premier credit card to the account but I guess the login for the app is different for the website so I don’t have a profile on the internet? Idk I’m pretty young so these 2003 internet and phone habits Premier have are annoying, confusing and frustrating so my account is likely coming to an end soon but I wish them the best. Hire some millennial tech professionals to help you.Show lessJaysonSpears81
Decent App
Decent app but some functionality needs improvement. Only way to pay through the app is via Bank Account. Furthermore using a bank account places a hold on crediting your account for up to 20 days. So I make a payment via bank account on the 26th, the money is withdrawn from my account on the 26th, the transaction is shown IN THIS APP on the 27th, my current balance is adjusted to show the payment was made. However. It still shows I need to make a payment for the month and the available credit is not changed. That payment on the 26th will not be available credit until the 5th. A call to the call center provides this information and confirmation that at least the payment did count for the upcoming month. Being able to use a debit card in the app would fix this.
However, calling the center to use a debit can be problematic as well. I ran my debit card 3 times. Twice by an operator at the center it was declined. I called my bank to see what the issue was and no record of my card being run was seen. I tried using the automated system and the card was declined again. A quick call to my bank showed they never received a request for funds from Premiere Bank. Premiere was not requesting funds. My debit card works online and in person at any other place I have tried to use it.
As a layperson that tells me the problem is somewhere in Premiere Banks system. Their network is not always communicating with other networks.Show lessMonitor2112
