Leave a Review PREMIER Credit Card
Financial trap
The main reason I write this review is those cold calls in the early morning makes me having seizure symptoms . I have opened this card to increase my credit score but it’s ruined because of the highe interest fees and late fees keep added to the account. This is a financial trap for those who don’t have knowledge about the credit system and for those who new to the state. My suggestion from my own experience is PLEASE GET AWAY FROM THIS FINANCIAL TRAP, don’t make your life more difficult than before. Believe me I don’t want you to be the next target. Get away from them. My credit card was approved for $400 in order to use the card I have to pay some fees in advance , now I have used only $228 total from the card . Do you know how much my current balance is???? $561 . I can’t even close the account, I’ve been told that they keep adding the fees each month. Only makes my life more difficult. I do regret that I opened an account with them. I DO NOT SUGGEST ANYTHING GOOD ABOUT THIS BUT EASY APPROVAL TO THE FINANCIAL TRAP. I’m one of those who have been struggling with their financial trap.Show lessDuck Fist Premier
Very upset.
I opened this card after my bankruptcy to rebuild my credit. I was happy in the beginning and used a lot, made payments to keep my balance down , obviously didn’t intended to pay interests. Last week , without any warning, my card was suspended, I call and was told that I needed to send pictures of may bank statements and bank card because they suspected fraud. I did that at once but guess what, my card still closed after almost a week! I paid my balance in full and I have no intention to give them a penny more. I know this will hurt my credit but I will just close this useless card!Show lesscjorgensen47
They play games
Once you pay about $200 to access $400 in credit they start playing games. Don’t count on YOUR credit being available when you need it. If you pay by your checking account they hold the payment for up to a month. If you pay by another debit card over the phone they will make up some excuse to freeze your account over and over again making this card so unreliable to be useless. It’s part of their plan to get you to cancel the card. Some will say this will
help your credit after a few months. I don’t care about a few months I would like to purchase groceries today.Show lessHiro4you2
Horrible
Been with this company for over 10 years. I decided that since I have good credit, and their the only credit cards I have that have a annual fee, I would close my accounts. Michelle was probably the rudest person I’ve had to deal with in customer service. She got rude when she couldn’t talk me into keeping my accounts talking about how my credit will drop so many points. Sweetheart, your company doesn’t have that kind of affect on my credit. Bless your heart for thinking it does. 700k mortgage, 60k in car notes, 30k in student loans, 10k in other credit and you think a $800 and $500 credit line will drop my credit? Cute. Like I said, I’ve been with the company for over 10 years. Always made payments on time. I’d be surprised if this company helped my credit more than 50 points.Show lessthey call me poppa
Scam likely
It took a long time to receive the card then when I did I paid the program fee and they said they had reported the card as stolen and issued another so I decided to cancel the account and they said my money would be released back to my bank then I called again because I still didn’t receive my money and they gave me the last 4 of an account that wasn’t mine and insisted someone else must have paid but I had the transaction on my account statement they insisted I wait another day even though the account number was wrong then finally transferred my call then that person said they issued a paper check last week but no other representative had that information so now I’m waiting to receive a paper check it comes off as one big scam I wouldn’t recommend using there services oh and even though I canceled before services began it’s still going to be on my credit reportShow lessLastianah
Love it EXCEPT
The app works very well never have any any trouble with it. Only two things I wish they, First Premier Bank would fix/improve. 1) Is that the balance would reflect immediately. I noticed after using my card the new balance available doesn’t update/show for a while. Sometimes it takes only a day or two, but others it takes 3 or more days.
2) After I make a payment over the phone with a debit card, the funds take an upwards of 10 days to almost 20. If I’m using a debit card and the payment goes through, why does it take so long to let me use my money? Ive tried doing it online through the app but honestly it takes a even LONGER to have access to my funds. It’s a very FRUSTRATING INCONVENIENCE!Show lessLianatheHonestReViewer
Incompetency at it’s finest
This companies customer service department is a joke. They would better off just letting the computer voice run everything. I called to report identity/mail box theft and they canceled the card and sent a new one which also got stolen and used. I called them again and they canceled that card and I told them NOT to send another card due to Mail theft. They sent it anyway which was used but the mail thief to add more charges. I called them again and told them to close my account for that card completely. They said they had and it was gone. Now in the App I see another new account. I guess you can’t fix stupid. Next step is legal action!Show lessBlendedCloud
Customer Service Experience
I have been with the company for almost 2 months. In that time I have spoken to numerous associates about my issues in regards to my card, but the help that I have received has been lackluster. Each conversation ended in either a lie or half truth, and I still have not received my card. Not even a virtual card. Not to mention I prepay and have already received 2 statements for a card I haven’t even touched! The associates told me that there was no one that could help me. I had no other way to speak to anybody other calling. The only thing that has been consistent is the associates telling me to just wait or be patient. I was even yelled at!!! Let’s just say I’m not pleased or impressed.Show lessjwhumphrey
THIS APP IS A SCAM
I called the customer service I complained to them why my app isn’t letting me login they told me that happen because I’m owning some money that as soon I pay the debt I will able to login and also get a new credit card sent to me so I pay the debt online and I was debited still yet I couldn’t get in for over 4 months and they keep emailing me again to pay for debt which I already paid so I called the customer service again three days back to them to stop emailing that they are a thief and a big fat liar I told her everything they did to me and she guaranteed me if I pay for the current debt on it I will get my new card and also get in my account so I trusted her again I made the payment and still yet nothing they keep on doing the same I couldn’t get a new card or get into my account I lost over $600 still yet I can’t get into my account. Don’t trust the app they are liars and scammers!!!!Show lessSWEETCODED
Patience and understanding
I found premier about a year ago with my bad credit I assumed I would have been denied but optimistic I went for it & applied. Approximately 6 months with having my card I lost 2 big client’s, my finances changed with that change Premier gave me time to make small payments so it wouldn’t affect my credit with a charge off. My family & I ate genuinely grateful for allowing me the time to get back on my feet, rebuild my finances without a huge impact on my credit. Thank youShow lessReba Mrtnez
