Leave a Review PREMIER Credit Card
Can’t complain
I honestly can’t complain. I pay my balance over the phone by instant payment via debit card, within minutes and my total balance resets to zero. I don’t use the pay by checking account feature because it can take up to 14 days before the payment is made/cleared. Customer service is helpful, friendly and usually picks up pretty quickly. Had it for like 7 months and no issues. I’m going to wait until I hit the 1 year mark and ask for a limit increase.Show lessimak3bigboinois3
Nothing about this card is user friendly!! So horrible
I got this credit card because It was the only one that would except my horrible credit score. There is no easy way to pay this credit card. you can’t use your debit card you can only use your checking account it takes 7-14 days for it to post on your account to be available. the only way to get it instantly available is to pay the 9$ fee at Walmart or Western Union. Customer service is a nightmare to deal with they never wanna answer the phone and the telemetered service and the props are also not user-friendly or give you options that you need to talk to a live representative. just the worst credit card we have. But it has help me build my credit and as soon as I get more established I’m going to cancel this credit card cause it’s by far not worth the hassle it creates when trying to pay itShow lessbubblies1014
Premier Bank Card was one of the first to help me rebuild credit 👍🏻
After a bankruptcy, and some unfortunate experiences with mobile device purchase agreements, where my devices got stolen, I was left as a late 30’s aged guy, with poor credit, and a lackluster jobs and income outlook. Thankfully, Premier Bank Card got me back in to having credit again, even if the terms are a bit tough, at times. I did agree to the terms, and I’m working my way through things, and I’m expecting better outcomes in the future 🌈.Show lessJayammon
First But Not Premiering this Particular client
I have been dutifully loyal to First Premíer since the onset of our relationship and you have treated me like a red headed stepchild. You have not noticed me or recognized me as a valued customer. Until recently when one of your customer service reps made a few concessions in my favor. I have been stuck in the same difficult sign on procedures until I was finally able to get the newest app. Again due to the last rep I spoke with ( I wish I had taken down her name). Anyhow - I love the new app it is so much more client friendly !!Show lessBubbasGranny
Hate this company
AVOID this company!! I got this card to help boost my credit a while back, but it’s actually hurt my credit instead! They reported me to the credit agencies one week after for ONE missed monthly payment of $6.75!! They make it impossible to schedule a payment in advance and they don’t offer auto pay. I was going through a medical emergency and missed one months $6.75 payment and I wrote to them and asked them to please remove it, correct it with credit agencies, but they ignored me. Now it shows up as a late payment and actually lowered my credit and is making it really hard for me to apply for home loans in a competitive market. I totally regret getting this card!! It’s hurting me tremendously over a $6.75 unnecessary fee. AVOID!!!Show lessNeedAssistance22
Can’t pay through app since last update
App looks better for sure, feels more fluid in use. My issue is that I’m trying to pay off a rather large balance before 5pm and the app won’t let me. I get the the point where it is asking me to press submit, and the button goes grey for a moment like it registered my touch, but then goes back to its normal color and the screen doesn’t change. I’ve either submitted 5 of the same payments or none at all, at this point I can’t tell and won’t know until it starts coming out of my account in a few days.Show lessconsistentlyf**kedconsumer
Decent for a starter card
It’s a decent card that will help build credit. The downsides are that the app is not user friendly, credit limits are too low for long time users and the fees are ridiculous (yearly, monthly, initial, limit increase, late payment) but fees are expected when you are utilizing a service to build credit. I’ve had 2 accounts with them for almost 4 years (had a 0 balance for over a year, still paying monthly fees) and will soon be closing both of them. If they would offer serious credit limits, I would consider keeping them.Show lessleepadgettjr
credit limit raise is next to impossible with this card. There are better cards out there
I’ve had my card going on three months now and pay my balance every month. Last month I lost my card when my truck got broken into and it got stolen. I called in to replace my card next thing I know there’s a $15 service charge on my account with no explanation as to why. It’s only listed as a balance transfer fee. I don’t have a balance on my card so why am I being charged a fee? The app is extremely hard to navigate and takes forever to update when I make a payment. This is a lot of hassle for such a low limit card. On the plus side, the tech-support folks are extremely niceShow lessno no not today
Delayed Transactions / Terrible Customer Service
Simply using this card to continue building my credit, however, I had a recent issue with my balance owed, and wanted to cancel, and was hung up on by the SUPERVISOR. Very unprofessional. Despite my confusion, I still wanted to pay the balance but continue with the cancellation, and no one was patient enough to offer an explanation as to why I owed so much. Was given several different numbers by different agents, adding to my confusion, and was not able to reach a solution, so they hung up on me. I run a few businesses, and wish I could hang up on my customers as a resolution 🙄 If the app showed current transactions as they were made, instead of delaying, this could have been avoided.Show lessGregyfujvfhn
Excellent Service
I love using this card, it takes payments early so you have a mount available when you need it sometimes you need a credit card and not the cash so this is a great feature and I love that you can check your balance is on your phoneIn the mobile Also im brand-new to the card and I see that there are a lot of perks and looking forward to using the cash back onesShow lessNonnnie88
