Leave a Review PREMIER Credit Card
Harassing phone calls
They have a problem not letting you use a debit card to pay online and they constantly called every day don’t leave a message they are breaking federal and state laws state of Georgia is $1500 per phone call looking into the attorney for this now and they had it set up where you pay debit you could pay your card very disappointed in their service leave no messages keep calling to three times a day call 9 o’clock at nightShow lessestes green
Bad Experience
I got this card to build my credit. I had a credit union account that I was making payments from. For whatever reason the credit union did not allow the payment to go through. I did not know this at first, and paid another way as soon as I discovered the problem. Stupidly on my part, I used the same account to pay with the next month and the same thing happened. Again I immediately paid another way and did not use the CU account anymore to pay from. Because of the 2 payments not going through-even though I explained- they closed my account. I have paid it off and will not give this company my business againShow lessShow A Little Understanding
Predatory Company
Any sort of problem causing a missed payment, will result in fees and interest charges that will leave you unable to ever bring down your balance again, unless you can pay it in full. I had a $700 limit that I had to use for essentials and after not being able to make a payment, my account is $242 past due and almost a $1000 bill now. This card is designed for people with mid/poor credit, because you have to keep making the payment that goes almost all to interest, just to try and keep a good credit score. I refuse, until someone reaches out from premier and explains why my balances are so absurdly high when I haven’t used the cards in months and have strugggled with money during the pandemic. Dont recommend, use cash only.Show lessDanh2125
I have really enjoyed my whole overall experience
I can honestly say that I’m someone with previously horrible credit from my twenties i had some bad decisions with credit back then but ever since I applied with first premier bank kept my balance below 10% and payed my entire credit card balance each month I have earned Awsome credit it’s now 742 and that 3 years of work this is a great card to rebuild your credit!! 5 stars from me the only down side is a monthly fee.Show less*~matt~*
Hopeful
I am a new customer who read the reviews before selecting Premier. I set an amount each month to make purchases with my card and then reminded myself to make the payment 2 days before it’s due. I clear the entire bill. As a result of this, I am receiving offers from companies to increase my credit amount - no thank you. If your goal is to increase your credit score, don’t do it. Repairing your credit will not happen overnight. I’m hopeful and know that good credit can open many doors!Show lessKoolGrandma
Wouldn’t wish on my worst enemy
DO NOT GET THIS CREDIT CARD. There are no autopay options. I don’t get reminders to pay. I have paid more in fees to this company than my credit limit. This card is a joke. There’s a “monthly fee” you have to pay even though I specifically got this card to not pay fees month to month. They enjoy making you miss a payment to pay additional fees. The only reason that I have this card still is to not destroy my credit history as I’ve had this card for a few years. Absolute GARBAGE. Do not patronize this company. They are horrible, and they do not care about the customer. If they really wanted to help us, they wouldn’t destroy us with unnecessary fees and an inability to autopay (thereby paying MORE fees). They are horrible, I wouldn’t wish this on my worst enemy. Do not utilize their services unless you want to make your life worse.
App review - perfectly serviceable, not as good as Capital One or Discover. Both have WAY better customer experiences and don’t drown you in fees.Show lessUkeduke98
Developer Response
Hello, thank you for sharing your feedback with us. I’ve forwarded your feedback to our developers regarding an autopay feature option within the app. We are always looking to enhance the customer experience. Please keep an eye out for future updates! - Thanks, JoshSo far no complaints
So far so good. I just recently attempted to get this credit/bank card. I didn’t think that I would get it because of my debit to income ratio . However even with my low score I managed to get approved I just had to pay the small fee to be able to access it & get the card. From the time I did everything to the time I got the card was just under a week. So far so good. We shall see how it goes.Show lessTheOnlyDC20
Had to change to 3 from 4.
I just read some older reviews about this card and they similar to mine. The app isn’t user friendly at all. The layout is weird and why does it take so long to update your balance, or show pending transactions? Oh and what’s with the pin request thing at the register? It’s a credit card.
I’m very grateful for the company giving a chance to build my credit but why all the fees? People with bad or rebuilding credit should not be charged with so many fees. I had to pay you a $95 processing fee then you charge me the $79 yearly fee right after. I already you almost $100 and I haven’t even used it.
Seeing how those almost 1 year old reviews are saying the same thing I’m saying now, it shows me how much the company cares.Show lessgeminiqueen9109
Credit increase
I’ve had my card for a while now and most recently paid it off along with about 75% of my revolving credit accounts. I requested an in crease in my credit to increase my credit availability % to usage. This will help my credit score increase therefore making me a more credit worthy consumer. I was denied based on not having this card long enough. I believe this to be an inaccurate method. I’ve haven’t missed a payment on this card or any other in over four years and have been a responsible credit user. In this day and age when so many have been effected negatively, the positive however small should be weighed heavier.Show lesssargemac74
Premier Doesn’t Give Confirmation on payment changes
I asked from the first day I received my credit card and several times after that for a payment date change. I don’t get paid on the 1st of the month. No notes were ever put in there system that I ever asked for a different payment date to avoid late charges. They say they record your calls but no one listens to them to verify what you said they just go by notes that aren’t always being taken.
Then you get charged a $30 late fee for not paying on time and they then tell you that now they can’t change the date when your over your limit due to the late fee. That’s terrible!!Show less$$2021
