Leave a Review Epson Smart Panel
Easier than expected
I’ve spent more than an hour trying to figure out how to get a scan sent to my email. One I downloaded the app, it took less than a minute.Frozenoak
Not user friendly for large printing projects
If I’m printing a larger project, like homeschool curriculum, and I need to just print a page or two from the middle of the curriculum, I have to sit there and scroll hundreds of pages until I get to the right page, then find the corresponding printer page number to make sure I enter the correct page numbers to print. Then when you have to enter the page numbers in the settings, it won’t let me enter them manually, so I have to sit there and click hundreds of times until it gets to the correct numbers. REALLY annoying. If I could use another app I would, but this one is so far the only one that will print the curriculum correctly.Show lessamberdawnchrisfam
Epson Won’t Work With Apple Products
I’m on my second Epson printer, currently an ET-3850. I’ve been through the Epson Smart Panel settings many, many times. It hasn’t helped. If I do some combination of restarting the printer, restarting my computer, reselecting the printer through settings, etc, it will eventually print— maybe. If it does, I can then print various documents. However, if I don’t print for a while, such as overnight, it won’t print again. I then have to go through all this again. It consistently does this with my Mac desktop, my new IPad, my wife’s iPad, my iPhone and my wife’s iPhone. This seems to be a common problem with Epson printers and Apple products. Epson should make it very clear in their advertising their printers have major issues when you’re using Apple products. This is simply ridiculous and unacceptable!Show lessDisgusted with Epson
Epson is best of the best of the best and a beast
Tried printers from everywhere and every company, bar none the best software especially compared to the hot mess HP has right now. Other than large format Canon photo printers and plotters The Ink tank is beast and is a tank. Been using continuous ink systems since 2002 as a add-on product. Auto priming and cleaning with maintenance carts.
Get on board to a hassle free experience, with only the rare and super quick restarts for issues with some wi-fi access points. Honestly even that isn’t Epson fault but wow do they restart fast.
Get in!Show lessLisa Ann Nixon
Love this printer and the Epson Smart App!
Our ET-3850 prints great. Only problem we had was a router problem. Got on ATT site and they fixed the router remotely. They fixed it with AI chat. Prints, scans, copies, and they all look great! Best printer we’ve ever had. We highly recommend this product!80eggo
Stick With the Manual Install Process
I downloaded this app to install and configure my new ET-3850 and it worked … up to a point. The first attempt put at charging the ink went nowhere so I backed up a step and restarted it. Worked ok the 2nd time around. It didn’t do much else after that. I opted to go down the path in the “Start Here” instruction guide that DIDN’T use the app and everything appears to have installed fine. Of course it took me through the ink recharge again and I had to manually connect to my Wi-Fi because the auto setup didn’t work, but being an IT techie guy it wasn’t a big deal. I pity the folks who are not tech savvy in trying to do this. I see a few support calls in there future. So far the printer works great! I replaced an Epson Workforce printer that I’ve had for 15 years.Show lessNo-Never-None
Epson xp4200
Could not get my epson xp4200 to print called customer service for help. First gal couldn’t help said she would send me to customer tech support. Chris told me he couldn’t help and would send a request that someone would call me in 24 hours. I do want to wait 24 hours to set up my printer. After telling him that was acceptable and asked, why if he was tech support he couldn’t help. Then he tried to help and couldn’t help me download my printer to the computer. Now he is sending me instructions through my email. Too much hassle for help. If I can’t get the printer to work with my phone and computer I will pack it up and take it back. Disappointed with customer service.Show lessbarb kat
Epson Stupid Panel
There’s nothing “smart” about this app! WiFi was set up on the printer, but the app could never detect it, though it did know what printer it was. I ended up having to do a direct WiFi connection because the app was too stupid to connect.
And where’s AirPrint support? My bad for not checking before I purchased. Seriously Epson, you want my location data that much?
Was in the verge of returning the printer, but after the WiFi direct worked it made a nice print. But I’m dumping the app and will just connect via USB from my Mac.Show lessotterman
Selecting page
I just bought this last black friday so I don’t know if the ink is going stay for long. The printer doesn’t get connected through Airprint. It also doesn’t print MSword so I have to convert the MSword docx to PDF just to print them. Selecting a page to print is much of a hassle, it wouldve been easier if I can just type or scroll to the pages I want printed from a 600 page PDF file and not pressing the plus or minus just to get to the page I want printed. Imagine I just want to print the first page of a 600 page PDF file, I have to click the minus sign 599 times to get that first page printed.Show lessnegativeupdate
Demands user PII to work. Beware!
Falsely claims that it requires access to GPS data from your phone, which is completely ridiculous and misleading. In the same statement they say that they do not use that information in any way which obviously begs the question of why they demand it fron unsuspecting users who may not know enough to not randomly share PII for apparently no reason at all. Security and privacy risks here are pretty obvious. I'd stay away since they can't be honest about their data usage.Show lesszandergraphics
